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2025 Chevrolet Silverado 2500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Oct 28, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Chevrolet Silverado 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine717.9%
  • Steering410.3%
  • Driver assistance37.7%
  • Body & structure37.7%
  • Fuel system25.1%
  • Seat belts12.6%
  • Visibility12.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

10
reports

From owner reports, verbatim

- Multiple system failure. Truck presented with oil or ATF leaking from the transmission bell housing and transmission inspection port cover. First detected by me at 30k mile oil change. Prior to this, my wife and I both complained that the truck was very slow to get into gear from a stop, especially while towing. Engine would rev and then finally dump power, spinning the rear tires. Additionally encountered hunting for gears on the highway. - Second failure. 24 AUG. Truck illuminated with Check engine light, Traction control light, forward collision light, service ECS, service trailer brake control, and ABS light. - Inconsistent power application and loss of safety features makes the truck unpredictable and unsafe to drive. - Truck is at the second dealer (first diagnosed issues as an oil drain plug). Has been at dealers for 32 days now. Problem is confirmed. - The suspected transmission issues have been noticed intermittently and getting progressively worse for about 6 months. Warning lights all appeared on the morning of 24 AUG. Truck was taken directly to the shop that morning.

NHTSA ID 11766852 · filed Sep 25, 2026

While driving at a speed of around 40 mph on a paved city street in Bozeman, MT, I heard and felt a Super loud clunk in my Chevy engine transmission or drive train.. I immediately stopped to see if something ran into the vehicle. No apparent visual damage of any kind. It felt and sounded like like something jammed within the transmission or drive train. The truck has less than 12k miles and has been babied so far. I love the truck. Oil level is normal and nothing leaking underneath..I took it immediately to Billion GMC in Bozeman. They found nothing wrong however the service manager recounted this regarding another customer who described the exact same issue with the same year vehicle and same transmission: Another GMC owner experienced the same symptom before the transmission seized at highway speed and locked the wheels. Because this presents a potential loss-of-control hazard, I am requesting that Chevrolet open a Technical Assistance Center case, document all diagnostic findings in writing, and determine whether the vehicle is safe to operate before returning it to me. The service manager who recounted this event is named Jay.

NHTSA ID 11758589 · filed Aug 21, 2026
All 10 reports naming powertrain (other) →

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

8
reports

From owner reports, verbatim

- Multiple system failure. Truck presented with oil or ATF leaking from the transmission bell housing and transmission inspection port cover. First detected by me at 30k mile oil change. Prior to this, my wife and I both complained that the truck was very slow to get into gear from a stop, especially while towing. Engine would rev and then finally dump power, spinning the rear tires. Additionally encountered hunting for gears on the highway. - Second failure. 24 AUG. Truck illuminated with Check engine light, Traction control light, forward collision light, service ECS, service trailer brake control, and ABS light. - Inconsistent power application and loss of safety features makes the truck unpredictable and unsafe to drive. - Truck is at the second dealer (first diagnosed issues as an oil drain plug). Has been at dealers for 32 days now. Problem is confirmed. - The suspected transmission issues have been noticed intermittently and getting progressively worse for about 6 months. Warning lights all appeared on the morning of 24 AUG. Truck was taken directly to the shop that morning.

NHTSA ID 11766852 · filed Sep 25, 2026

Intermittent No Audio

NHTSA ID 11754770 · filed Aug 4, 2026
All 8 reports naming electrical →

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

7
reports

From owner reports, verbatim

Engine failure shut off on idle. Engine bay shakes. It unsafe to drive no indication of engine failure

NHTSA ID 11761031 · filed Aug 31, 2026

While driving at a speed of around 40 mph on a paved city street in Bozeman, MT, I heard and felt a Super loud clunk in my Chevy engine transmission or drive train.. I immediately stopped to see if something ran into the vehicle. No apparent visual damage of any kind. It felt and sounded like like something jammed within the transmission or drive train. The truck has less than 12k miles and has been babied so far. I love the truck. Oil level is normal and nothing leaking underneath..I took it immediately to Billion GMC in Bozeman. They found nothing wrong however the service manager recounted this regarding another customer who described the exact same issue with the same year vehicle and same transmission: Another GMC owner experienced the same symptom before the transmission seized at highway speed and locked the wheels. Because this presents a potential loss-of-control hazard, I am requesting that Chevrolet open a Technical Assistance Center case, document all diagnostic findings in writing, and determine whether the vehicle is safe to operate before returning it to me. The service manager who recounted this event is named Jay.

NHTSA ID 11758589 · filed Aug 21, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

The contact owns a 2025 Chevrolet Silverado 2500. The vehicle was previously taken to the dealer after the messages "Trailer Brake Disabled, Service Required" and "Hill Activated" were displayed, and the vehicle was pulling to the left while driving 45 MPH. The dealer performed a tire rotation and an oil change; however, the failure persisted with the vehicle pulling to the left side. The vehicle was returned to the dealer, who determined that no alignment was needed. The failure recurred, and the vehicle was taken back to the dealer a third time. The dealer informed the contact that the manufacturer was aware of the failure in 2021 - present Silverado; however, no repair was available at that time. The manufacturer was notified of the failure by phone and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 21,000.

NHTSA ID 11774264 · filed Oct 28, 2026

The contact owns a 2025 Chevrolet Silverado 2500. The contact stated that on several occasions, the electronic power steering failed to function as intended intermittently, and the steering wheel became very difficult to turn. The vehicle was taken to a dealer to be diagnosed, and the contact was advised that the battery needed to be replaced and a software update performed. The battery was replaced, and the software update was performed; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 30,000.

NHTSA ID 11773005 · filed Oct 22, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

- Multiple system failure. Truck presented with oil or ATF leaking from the transmission bell housing and transmission inspection port cover. First detected by me at 30k mile oil change. Prior to this, my wife and I both complained that the truck was very slow to get into gear from a stop, especially while towing. Engine would rev and then finally dump power, spinning the rear tires. Additionally encountered hunting for gears on the highway. - Second failure. 24 AUG. Truck illuminated with Check engine light, Traction control light, forward collision light, service ECS, service trailer brake control, and ABS light. - Inconsistent power application and loss of safety features makes the truck unpredictable and unsafe to drive. - Truck is at the second dealer (first diagnosed issues as an oil drain plug). Has been at dealers for 32 days now. Problem is confirmed. - The suspected transmission issues have been noticed intermittently and getting progressively worse for about 6 months. Warning lights all appeared on the morning of 24 AUG. Truck was taken directly to the shop that morning.

NHTSA ID 11766852 · filed Sep 25, 2026

Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and the set button is very briefly hit upward when rotating the wheel through your hands to the left, it can inadvertently cause the truck to start accelerating to that previously-set speed. The cruise button needs to be programmed such that at certain steering angles it will not respond to inputs. This is very dangerous. I ave had this happen to me at least 5 times. Hitting the brakes stopped the acceleration. I reported it to the dealer as a potential engine surge but they could not reproduce it. I just recently realized what was happening. I believe this can easily be addressed by a steering angle lockout of the button. Other issues: Drivetrain vibrates occasionally and shifts very hard (drivetrain literally slams through gear change) when leaving driving from a stop a slow speeds. Dealer cannot replicate. This diesel truck gets very poor mileage possibly from spending too much time in regeneration mode. Truck is super sensitive to fuel. Mileage varies drastically from fill up to fill up depending upon station. I believe the fuel cetane content affects regeneration in unexpected ways. I buy fuel at name brand stations but mileage varies drastically from vendor to vendor. Mileage average goes down to about 11 mpg much of the time due to time in regeneration. Dealer has no comments. I know HD trucks don't have official mileage ratings but this is just crazy. I drive light on the accelerator. Rarely achieved up to 21 mpg but average mileage runs about 11-12. I believe this to be a fault with these trucks as I have read complaints from many others. The infotainment system frequently loses all audio, including turn signal sound, nav. GM has no fix. Possibly software.

NHTSA ID 11755555 · filed Aug 7, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

Tailgate just comes open itself

NHTSA ID 11758263 · filed Aug 20, 2026

My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining on the headliner fabric in the front overhead area. The leak is repeatable under wet conditions. It strongly suggests entry through the roof-mounted shark fin antenna (OnStar/XM/GPS antenna) seal or possibly the windshield-to-roof junction, as water migrates forward along the headliner to the overhead console area. This is a known issue pattern in prior GM trucks (e.g., 2014–2019 models with TSBs for shark fin antenna leaks causing headliner/overhead console drips), though not yet documented as widespread on the 2025 HD models. I took the vehicle to an authorized Chevrolet dealer for diagnosis and repair under warranty. The dealer performed an inspection but stated they could not replicate the leak during their test and therefore declined to perform any repairs, noting “unable to duplicate” on the repair order. Despite the waterline in the headliner and explaining the conditions (e.g., after heavy rain), no further action was taken. The issue continues to recur.

NHTSA ID 11710900 · filed Jan 14, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am waiting on support to get to dealer. The fuel system is a known defect on 2025/2026 Silverado but not yet identified for this HD 2500 with same 6.6l engine. Entire cab is full of gas fumes. This was extremely scary.

NHTSA ID 11716637 · filed Feb 9, 2026

Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.

NHTSA ID 11637230 · filed Jan 21, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

Radio does not emit sound also canceling all warning noises for fuel level, turn signals, seat belts, open door in motion. This problem is not only a saftey hazard for drivers its a major annoyance. Honestly find it quite distracting. Have reached out to gm multiple times and the issue hasn't been corrected. Really concerned this is going to plage my vehicle its whole life. This issue has happened more times than I can count.

NHTSA ID 11752218 · filed Jul 22, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

Of If I turn on the truck the air conditioner doesn’t work. It takes around 30 mins to turn on . It’s summer time and I shouldn’t be going through this. It’s hot outside. I’m sweating my butt off.

NHTSA ID 11752708 · filed Jul 24, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .