2005 Chrysler Pacifica

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

IN A NOVEMBER 8, 2006 LETTER, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING TWO SEPARATE DEFECT CONDITIONS THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2005-2006 CHRYSLER PACIFICA VEHICLES (NHTSA RECALL NO. 06V-432).MY 2005 VEHICLES BUILT IN AUGUST AND SEPTEMBER OF 2004 ARE BEING RECALLED TO CORRECT A DEFECT IN THE SECONDARY FUEL PUMP MODULES, WHICH MAY HAVE AN IMPROPER PRESS FITTING ON THE INLET THAT CAN BECOME DISLODGED AND SHUT-OFF FUEL FLOW.ALL MY 2005-2006 VEHICLES BUILT BETWEEN JULY 8, 2004 AND NOVEMBER 11, 2005 ARE BEING RECALLED TO CORRECT A POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ISSUE WITH THE EVAPORATIVE EMISSIONS SYSTEM WHICH CAN ALSO CAUSE STALLING.FOR BOTH CONDITIONS, ENGINE STALL INCIDENTS TEND TO OCCUR DURING LEFT TURNS. THERE WERE 17,375 VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004 THAT WERE AFFECTED BY BOTH THE FUEL PUMP MODULE AND PCM SOFTWARE CONDITIONS.THERE WERE 30 VOQS SUBMITTED TO ODI, 58 CONSUMER COMPLAINTS TO DCC AND 829 FIELD REPORTS RELATING TO VEHICLES PRODUCED DURING THIS PERIOD.WHILE THESE ARE MOSTLY RELATED TO THE FUEL PUMP CONDITION, SOME MAY HAVE BEEN CAUSED BY THE SOFTWARE FAULT.THE RESULTING STALL WHILE DRIVING FAILURE RATE FOR THIS PERIOD IS 5,278 INCIDENTS PER 100,000 VEHICLES.THERE WERE TWO CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 1,021 WARRANTY CLAIMS FOR FUEL PUMP MODULE REPLACEMENT THAT APPEAR RELATED TO ENGINE STALL (5.9% CLAIM RATE). THE POPULATION FOR THE REMAINING VEHICLES INCLUDED IN 06V-432 (I.E., THOSE ONLY AFFECTED BY THE SOFTWARE CONDITION) IS 114,523.THERE WERE 97 VOQS, 124 CONSUMER COMPLAINTS TO DCC AND 454 DCC FIELD REPORTS RELATING TO THESE VEHICLES.THE RESULTING STALL WHILE DRIVING FAILURE RATE IS 589 PER 100,000 VEHICLES.THERE WERE SEVEN CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 3,211 WARRANTY CLAIMS FOR PCM REFLASH THAT APPEAR RELATED TO ENGINE STALL IN THE TOTAL POPULATION OF 131,898 VEHICLES (2.4% CLAIM RATE). ALL CALCULATIONS ARE BASED ON UNIQUE VINS (MULTIPLE/REPEAT FAILURES NOT INCLUDED IN THESE CALCULATIONS) WITH NO DUPLICATION ACROSS CATEGORIES.DCC'S RECALL WILL REPROGRAM THE PCM SOFTWARE AND REPLACE THE FUEL PUMP MODULES IN ALL AFFECTED VEHICLES.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.

2005 Chrysler Pacifica was purchased from a friend’s grandfather who kept the car garaged the car is literally like new inside and out the under carriage looks like new no rust I was impressed but had a rattling in the front end I figured it was a strut took it in to have struts and all front end parts replaced to my surprise I get a call from the shop engine cradle and it bushings rusted out tried buying a replacement unavailable after doing some digging it’s a common problem among the Pacifica I’m afraid to drive it was told when it completely fails it’s going to be catastrophic incident. I understand it a 20 yo car but no rust anywhere on the body or the undercarriage but the engine cradle is almost completely rusted out to the point that the car is not safe to drive something is definitely wrong and reading others reporting the same issue I don’t know there car’s condition but like I said mine is rust free even the undercarriage but the engine cradle is totally rusted out something is wrong here Chrysler had to know something about this it should be recalled or at the very least make the engine cradle available for purchase and fix the rusting issue with it!! I have literally replaced the entire suspension front and back new shocks and struts tires brakes trying to fix the rattle to find out it’s the cradle bushings and cradle are the issue and it’s no longer offered and used ones are all damaged by rust it’s pretty bad the car is going to have to be junked unless I put another used damaged engine cradle on it ! What to do ?

NHTSA ID

11742230

Incident

May 15, 2026

ENGINE CRADLE RUSTED OUT! Safety risk. Had replaced. NEVER TOLD BY CHRYSLER THAT IT WOULD RUST OUT. NOW THE STEERING WHEEL WON’T MOVE! Power steering fluid full. CANNOT DRIVE IT. I’M A 72YO WOMAN WITH CANCER, NO FAMILY, CANNOT AFFORD EXPENSIVE REPAIRS. I NEED MY CAR REPAIRED.

NHTSA ID

11542273

Incident

Sep 2, 2023

The contact owns a 2005 Chrysler Pacifica. The contact stated that upon start the vehicle, the gear shifter failed to operate as needed without warning. The contact called and informed several dealers of the failure and was informed that there was a defect with the power train. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

NHTSA ID

11530423

Incident

Jun 5, 2023

Mileage

73,000 mi

Engine cradle,motor mount and sub frame completely rotted out. structural integrity at a total loss. Vehicle is no longer road worthy. This problem Chrysler is continuing to ignore is definitely Hazardous for other vehicles and their occupants if catastrophic failure of the above named components were to occur while driving even at normal operating speeds. How many complaints have to be made about this failure of design before something is done? how many people have to endure hardship over loss of transportation due to having repairs done, figuring out ways to cover costs or total loss of vehicle how many people have to be injured due to the problems this vehicle comes with? This problem is not just a few vehicles. It's pretty much every one made within the time period. Something has to be done about this. It's been a problem put in front of your and their face with nothing done and no accountability taken for way too long. It's time for you to do what you are here to do. Safety right? Then do it. This is not the last you will hear about this matter. From me or the thousands of othe Chrysler Pacifica owners nationwide. I myself refuse to go quietly into the dark night. I'm forwarding and sending this message to any and all media outlets and anyone else that will listen. It starts with 1 I am that 1. Do better, better yet, do your job. Thank you for your time. I look forward to seeing your actions on this matter

NHTSA ID

11528650

Incident

Jun 19, 2023

Driving normally when vehicle shut off and rear of engine burst into flame. It seems multiple people have had this problem.

NHTSA ID

11511678

Incident

Feb 22, 2023

is the subframe, engine cradle under recall for rust?

NHTSA ID

11504960

Incident

Feb 1, 2023

The contact owns a 2005 Chrysler Pacifica. The contact stated upon attempting to reverse out of the garage into the driveway, the gear shifter remained seized in park(P). There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the gear shifter assembly needed to be replaced. However, the parts to repair the vehicle were not available. The dealer was notified of the failure and informed the contact that the parts had been discontinued. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

NHTSA ID

11476968

Incident

Jul 25, 2022

Mileage

75,000 mi

My engine in my car just shut down in the middle of driving. I was told it was a recall and was fixed yrs ago but it has happened 3 times since. Twice after getting gas and one time driving in the school parking lot. Lost all control of power steering and time of engine trouble. Car started back up and engine light came on and went back of and back on. Also smelt burning wires but couldn’t find anything

NHTSA ID

11466095

Incident

May 2, 2022

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

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Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.