Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2005 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 187 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 187, in the owner's own words
ENGINE CRADLE RUSTED OUT! Safety risk. Had replaced. NEVER TOLD BY CHRYSLER THAT IT WOULD RUST OUT. NOW THE STEERING WHEEL WON’T MOVE! Power steering fluid full. CANNOT DRIVE IT. I’M A 72YO WOMAN WITH CANCER, NO FAMILY, CANNOT AFFORD EXPENSIVE REPAIRS. I NEED MY CAR REPAIRED.
is the subframe, engine cradle under recall for rust?
2005 CHRYSLER PACIFICA TOURING HAS RUSTED ENGINE CRADLE. FOR SOME REASON THIS CAR IS NOT COVERED FOR THE RECALL BUT IT CLEARLY IS AFFECTED BY WHAT EVER THE MANUFACTURER FAILED TO COMPLETE ON CAR TO ENSURE IT WOULD REMAIN SAFE. I HAVE A BIG WHOLE AND MOTOR COULD FALL OUT. I NEED HELP ON TRYING TO GET EXPENSIVE ITEM PAID FOR. THE SUSPENSION IS HORRIBLE ALL ISSUES JUST NOT A GOOD CAR AT ALL.
THIS IS THE SECOND 2005 PACIFIC THAT THE ROCKER UNDER THE CAR IS CRACKED AND RUSTED AWAY. I TOOKBTHE CAR INTO MONROE ON JONESTOWN RD HARRISBURG PA AND THEY EXPLAINED TO ME THAT IT IS SO RUSTED THAT THE MOTOR WILL FALL OUT AND THEY WOULDN'T EVEN DO AN OIL CHANGE FOR ME BECAUSE THEY DIDN'T WANT TO DAMAGE IT ANY FARTHER.
MY 2005 CHRYSLER PACIFICA TOURING NEEDED TIRES SO I TOOK IT TO BELL TIRE,AND THEY CALLED ME AND WANTED ME TO COME TO THERE SHOP SO THEY COULD TELL ME WHAT WAS WRONG AND FOUND THAT SUB FRAME IS COMPLETELY RUSTED THROUGH AND WAS NOT SAFE TO DRIVE...
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT END SUSPENSION WAS UNSTABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE RACK AND PINION, PROVIDED AN ALIGNMENT MORE THAN THREE TIMES, AND REPLACED THE SHOCK ABSORBER AND UPPER AND LOWER CONTROL ARMS ON BOTH SIDES; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE SWAYED LEFT AND RIGHT, WHICH CAUSED THE CONTACT TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO CONTROL THE DIRECTION OF THE VEHICLE. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS FOR THE SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TOOK THE CAR IN FOR EXHAUST WORK. THE MECHANIC DID A SAFETY INSPECTION AND TOLD ME THE SUB FRAME IS SEVERELY RUSTED OUT, AND SHOULD BE REPLACED SOON. IF NOT ADDRESSED SOON IT COULD BECOME A SAFETY HAZARD, DUE TO LACK OF DRIVER CONTROL ISSUES.
RECENTLY BOUGHT A 2005 CHRYSLER PACIFICA. AFTER DOING SOME RESEARCH ONLINE I DISCOVERED THAT THERE HAS BEEN THOUSANDS OF COMPLAINTS ABOUT THE ENGINE CRADLE RUSTING OUT DUE TO CHRYSLER IMPROPERLY COATING THE FRAMEWORK. I NATURALLY WENT OUT TO LOOK AT MINE TO MAKE SURE IT DID NOT HAVE THE SAME PROBLEM. I WAS VERY DISAPPOINTED. I BOUGHT THIS VEHICLE FOR A FAMILY VEHICLE AND NOW DO NOT FEEL SAFE DRIVING IT WITH MY 4 CHILDREN AND CANNOT AFFORD THE REPAIRS AS MY SAVINGS WAS USED TO PURCHASE SAID VEHICLE. ONE WOULD THINK AFTER THOUSANDS OF SUCH DANGEROUS CLAIMS THAT THE NHTSA WOULD DO SOMETHING ABOUT THIS
EXESSIVE CRADLE ROT OR RUST HOLDING IP ENGINE. MAKES IT UNSAFE TO DRIVE. CAN PUT MY HAND IN FRAME THROUGH RUST HOLE. THIS WAS BROUGHT TO MY ATTENTION BY NORTHGATE CHRYSLER ON COLERAIN IN CINCINNATI.THE SERVICE MANAGE SAYS SHE SEES A LOT OF THIS PROBLEM.
AFTER DOING A MAJOR REPAIR OF $800 ON MY CAR FOR A NEW WATER PUMP AND TIMING CHAIN. I WAS TOLD THAT MY CRADLE HOLDING THE ENGINE IN PLACE COULD DROP ANY MINUTE BECAUSE OF THE RUST. MY MECHANIC INFORMED ME THAT HE WOULD NOT RECOMMEND DRIVING THIS VEHICLEBECAUSE AT ANYTIME THE EGINE AND STERINGCOLOM COULD FALL OUT ANY MONENT.THE CRADLE HOLD THESE ITEMS IN WERE RUSTED OUT SO BAD.. I LOOKED ONLINE AND NOTICED THERE WAS MANY PEOPLE COMPLAINING OF THIS. LET'S GET SOMETHING DONE BEFORE SOMEONE DIES. THANK YOU MY MECHANIC TOKE PICTURES OF ALL THIS RUST. BUT I WAS UNABLE TO GET THEM. BUT I'M SURE I'M NOT THE FIRST TO COMPLAIN. PLEASE RECONSIDER THIS RECALL. THANK YOU.
I RECENTLY PURCHASED A 2005 CHRYSLER PACIFICA I GOT MY VEHICLE INTO THE SHOP TO HAVE THE AIR CONDITIONER FIXED. I RECEIVED A CALL FROM THE SHOP TELLING ME MY VEHICLE WAS UNSAFE TO DRIVE THAT THE SUBFRAME IN THE FRONT IS RUSTED THROUGH. AFTER DOING SOME RESEARCH THIS IS AN ONGOING PROBLEM WITH PACIFICA ENGINE CRADLES THE COST TO FIX IT WILL BE 4,000 THAT'S WHAT I PAID FOR THE VEHICLE.
SEVERELY RUSTED SUB FRAME. I PURCHASED THIS CAR NEW. CHRYSLER HAS KNOW ABOUT THE PROBLEM FOR YEARS BUT I WAS NEVER NOTIFIED ME TO PERIODICALLY INSPECT THE SUB FRAME. IF A MECHANIC HADN'T NOTED THE HAZARD I WOULD BE IN GRAVE DANGER CONTINUING TO DRIVE THE CAR. WITH ONLY 35,000 MILES ON THE CAR, AND THE CAR LOOKING IN PRISTINE CONDITION, I NEVER EXPECTED THIS KIND OF PROBLEM.
OUR SUS IN IS RUSTED WOULD NOT PASS INSPECTION PENSION WITCH HOLDS THE ENGINE NEEDS REPLACED WE COUNT ON THIS CAR IT IS NOT SAFE TO DRIVE
MY SISTER TOOK MY VEHICLE IN FOR SERVICE TO ADD FREON TO HAVE IT READY FOR THIS SUMMER.OUR MECHANIC DROVE THE CAR IN TOWN AND BACK TO HIS SHOP AND NOTICE A RATTLING NOISE COMING FROM MY ENGINE. HE INSPECTED IT AND NOTICE THE MOTOR MOUNTS ARE VERY WORN OUT AND THE ENGINE CRADLE COVER WAS VERY LOOSE WHICH WOULD BE A SAFETY HAZARD IF I CONTINUE TO DRIVE MY VEHICLE IN THAT CONDITION. ONCE HE WENT IN TO REPLACE THE MOUNT HE NOTICE THEY WERE IN VERY POOR QUALITY AND HAD NO SUPPORTED PADDING. AS IF THE PADDING WAS VERY POOR QUALITY AS TO WHY THEY WERE WORN OUT. I AM LUCKY OUR MECHANIC NOTICE THIS IF NOT IT WOULD OF JEOPARDIZE MY ROAD SAFETY IF I WOULD OF CONTINUE DRIVING IT. I DID SOME RESEARCH ON LINE AND NOTICE OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND I TRULY BELIEVE THIS NEEDS TO BE OPEN AGAIN AND BE INVESTIGATED. I FIND CHRYSLER POOR JUDGEMENT OF NOT NOTIFYING THERE CUSTOMERS OF THEIR 2004-2005 PACIFICA OWNERS OF THIS ISSUE BESIDES THERE CORROSION ENGINE CRADLE COVERS RECALL ONLY FOR THE 2004 PACIFICA AND DISMISS THE 2005 PACIFICA YET AT THE TIME THEY WERE AWARE OF THE MOTOR MOUNTS POOR QUALITY AND DISMISSING THE ISSUE. WHEN YET IN FACT IS STILL A SAFETY ISSUE FOR THE 2005 PACIFICA OF HAVING POOR QUALITY MOTOR MOUNTS IN THERE VEHICLES AND KNOWING THEY HAD USED POOR QUALITY PRODUCTS AT THAT TIME. I DO BELIEVE THIS WOULD OF CAUSE MY OWN SAFETY IF MY MECHANIC DID NOT NOTICE THIS IN MY OWN VEHICLE. I WANT TO MAKE SURE NO ONE ELSE IS PUT IN THIS SITUATION FOR NOT KNOWING OF THIS ISSUE.I THINK A RECALL NEEDS TO BE IN PLACE ON THE MOTOR MOUNTS FOR THE 2005 CHRYSLER PACIFICA'S. IT WILL PREVENT ANY FUTURE OWNERS ROAD SAFETY IF THERE WERE ONE IN PLACE. I AM DISAPPOINTED THAT CHRYSLER DID NOT NOTIFY THIS TO ITS 2005 PACIFICA OWNERS OF THIS ROAD SAFETY ISSUE. I FOUND A SIMILIAR COMPLAIN LISTED AS:NHTSA ID NUMBER: 10044109
MY SUB FRAME IS RUSTING OUT TO THE POINT THAT I'M CONCERNED OF THE SAFETY OF THE VEHICLE.
MY 2005 CHRYSLER PACIFICA STARTED MAKING NOISE IN FRONT PASSENGER SIDE IN THE SUSPENSION AND WHEEL AREA WHILE ON THE INTERSTATE. A SHORT TIME LATER THE FRONT PASSENGER WHEEL STARTED SHAKING AND WOBBLING UNCONTROLLABLY AT SPEEDS OF 65MPH. THEIR WAS NO WARNING! THANK GOD I WAS ENTERING TOWN AND WAS CLOSE TO HOME. I GOT THE CAR HOME AND HAD FRIEND WHO IS A MECHANIC INVESTIGATE THE PROBLEM. WHAT HE FOUND WAS SCARY!!!!! THE WHOLE SUB FRAME AND ENGINE CRADLE WAS ALMOST COMPLETELY GONE DUE TO SEVERE RUSTING IN THE EXACT AREA WHERE THE SUSPENSION COMPONENTS ATTACH TO THE FRAME. SUPER BAD DAY WHEN I SHOWED THE PICTURES TO 3 DIFFERENT LOCAL AUTOMOTIVE SHOPS WITH WELL OVER 100 YRS OF EXPERIENCE COMBINED AND ALL INFORMED ME THAT THE ESTIMATED COST TO REPAIR WAS 4000.00 UP TO 5500.00. COMPLETELY ABSURD! CAR IS WORTHLESS AND ONLY HAS 100,000 MILES ON IT. YOU SHOULD MAKE CHRYSLER OWN UP TO EVERY PACIFICA THAT HAS THIS PROBLEM, NOT JUST A FEW THAT WAS MANUFACTURED IN A FEW MONTHS. THEIR IS OVERWHELMING EVIDENCE THAT THEY DIDN'T COAT THE FRAME PROPERLY. I WILL BE SHARING MY PICTURES AND WHEN YOU SEE THEM ASK YOURSELF IF YOU WOULD WANT YOUR FAMILY DRIVING THESE CARS AND HAVING TO SPEND A VERY LARGE AMOUNT OF MONEY TO FIX THEM PROPERLY. CHRYSLER IS DOING NOTHING BECAUSE THE NHTSA ISN'T MAKING THEM. PLEASE TAKE MY SMALL PORTION OF THIS RIDICULOUS NIGHTMARE AND CONSIDER AT THE LEAST MAKING CHRYSLER BE PARTIALLY RESPONSIBLE FOR THEIR LACK OF CONSIDERATION FOR THE HUMAN LIFE AND THE WELL BEING OF ITS CUSTOMERS. THIS IS A DANGEROUS HAZARD THAT SHOULD BE IMMEDIATELY ADDRESSED. THANK YOU!
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, THE CONTACT WAS INFORMED THAT THE K MEMBER HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
CROSS MEMBER UNDER ENGINE RUSTED ALL THE WAY THROUGH
WHILE DRIVING THE CAR THE ENGINE MOUNTS BREAK AWAY FROM THE ENGINE, CAUSING A ROUGH VIBRATION ON THE FLOOR PAN OF THE VEHICLE. THIS PROBLEM STARTED HAPPENING ON 10/31/05, 11/04/05, 10/26/06 TO PRESENT, I HAVE TO CONSTANTLY REPLACE THE ENGINE MOUNTS ON THIS VEHICLE AND I BELIEVE THE BREAKING OF THE MOUNTS AFFECTS THE SUSPENSION OF THE VEHICLE. THE BREAKING OF THE AXLE AND TIE RODS FROM THE PRESSURE OF THE ENGINE JERKING WITH THE MOUNTS BREAK. I'VE BOUGHT ENGINE MOUNTS WITH LIFETIME WARRANTIES BEING I HAVE TO REPLACE THESE MOUNTS SO OFTEN.
DURING ROUTINE WHEEL ALIGNMENT I WAS TOLD THAT THEY CANNOT PERFORM DUE TO THE EXCESSIVE ENGINE CRADLE RUST AND THAT THE VEHICLE WAS NOT SAFE TO DRIVE.
MY VEHICLE STARTED MAKING A CLUNK NOISE FROM THE ENGINE AREA AND STOPPED SHIFTING OUT OF SECOND GEAR. I TOOK VEHICLE IN TO A REPAIR SHOP FOR TRANSMISSION SERVICE AND WAS TOLD BY THE REPAIR SHOP THAT THE VEHICLE IS UNSAFE TO DRIVE BECAUSE THE ENGINE CRADLE HAS CORROSION AND HAS RUSTED TO THE POINT THAT THE ENGINE IS ABOUT TO FALL OUT THE VEHICLE WHICH MOST LIKELY CAUSED THE TRANSMISSION TO FAIL. THIS WAS DISCOVERED WHILE MY VEHICLE WAS BEING LIFTED ON THE HOIST. THE REPAIR SHOP SAID THEY ARE AFRAID TO KEEP THE VEHICLE ON THE HOIST BECAUSE SOMEONE COULD GET INJURED WHILE UNDERNEATH IT.
ENGINE CRADLE HAS ROTTED AWAY ON PASSENGER SIDE, WELL ON IT'S WAY ON THE DRIVERS. CROSS MEMBER TWISTS WHEN STEERING AND HANDLING IS DANGEROUS WITH THE MOTOR AND SUB FRAME TWISTING WHEN YOU HIT A BUMP. WE'VE STOPPED DRIVING IT AS DIRECTION OF MECHANIC FOR FEAR OF MOTOR FALLING OUT AND IT HAS IN OTHER CASES! WE NOTICED IT LAST YEAR AFTER SEEING A NEWS REPORT ON THE ISSUE BUT IT WASN'T THIS BAD THEN, NOW WE WON'T DRIVE IT.
THE ENTIRE UNDERSIDE IS RUSTING AND FALLING APART. THE BIGGEST PROBLEM BEING THE CRADLE. IT IS SO BAD THERES CRACKS ALL OVER AND BIG RUST HOLES. THE MECHANIC SHOP TOLD MY WIFE NOT TO DRIVE BECAUSE ITS TO DANGEROUS!! SHE DRIVES SEVERAL YOUNG KIDS AROUND EVERYDAY. SO NOW IT SITS RUSTING EVEN FASTER TILL WE CAN GET IT FIXED. CHRYSLER ACCEPTS NO RESPONSIBILITY. OF COURSE THIS IS A COMMON ISSUE AND I'M GLAD THERE'S A CLASS ACTION LAWSUIT ON THIS! IT HAS 120,000 MILES AND TO THINK THE ENGINE COULD DROP OUT WHILE SHE'S DRIVING KIDS AROUND. THAT COULD KILL EVERYONE INCLUDING OTHER DRIVERS AROUND HER. THIS WILL BE MY LAST CHRYSLER/DODGE/JEEP VEHICLE AND MY KIDS WILL NEVER OWN ONE. IT'S NOT MY FIRST, AND I'VE HAD MAJOR ISSUES WITH EVERY SINGLE ONE. MY FORDS AND CHEVY'S HAVE NEVER FALLEN APART LIKE CHRYSLER/DODGE DOES.
SUB-FRAME BROKE ON ME. IT IS THE EXACT PART THAT WAS RECALLED FOR THE 2004 PACIFICA. HOWEVER THERE IS NO RECALL FOR 2005? THE SUB FRAME BROKE WHILE I WAS DRIVING, WITH A CHILDREN IN CAR SEATS IN THE VEHICLE. THIS IS A REAL SAFETY CONCERN, ESPECIALLY IN THE "SALT BELT" CHRYSLER'S SELF ADMITTED INSUFFICIENT PROTECTIVE COATING ON THE SUB FRAME OF THESE CARS, SHOULD BE ENOUGH PROOF, TO RAISE EYEBROWS AND REMEDY THIS SAFETY ISSUE. I CANNOT AFFORD TO REPAIR ALL THE DAMAGE THIS CAUSED, AND PACIFICA'S CANNOT HOLD A RESELL VALUE, AS SELLING THIS TO ANOTHER PERSON, IS JUST LIKE HANDING THEM A TICKING TIME BOMB. WHY IS THERE NO SOLUTION OR HELP ON THIS ISSUE? I AM NOT ALONE WITH THESE ISSUES. I SUPPOSE IT WILL TAKE DEATHS FROM THIS FAULTY PART BEFORE ANY REAL ACTION IS ACTUALLY TAKEN. HAVING A STRONG PIECE OF METAL TO KEEP MY MOTOR FROM FALLING ON THE GROUND ISN'T TO MUCH TO ASK, OR IS IT? THE ONLY OPTION I HAVE TO KEEP MY PRIMARY VEHICLE ON THE ROAD, IS TO TRY WELDING THE SUB FRAME AND HOPE FOR THE BEST.
THE ENGINE CRADLE IS RUSTING OUT CAUSING A SAFETY ISSUE. THE REST OF THE CAR IS IN EXCELLENT SHAPE
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