Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2005 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
REAR ENDED A CHEV. TRUCK AT APPROX. 30 MPH. WIFE SUSTAINED NECK, BACK, AND SHOULDER. UPPER TORSO WAS THE MOST AFFECTED AREA AIRBAGS FAILED TO DEPLOY. *TR
MY HUSBAND WAS IN CAR ACCIDENT A CAR HIT HIM ON PASSENGER SIDE CAR FLIP OVER ON DRIVER SIDE. DRIVER AIRBAG DID NOT DEPLOY THE WINDOW ON DRIVER SIDE EXPLODED IN HUSBAND FACE HAND WENT OUTSIDE OF WINDOW HIT GROUND AND CAR THEN FLIP BACK ON ITS WHEEL . *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH OVER A PATCH OF ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUFFERED INJURIES TO THE UPPER BODY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
AIR BAG LIGHT WOULD COME ON AND OFF DURING TURNS. CLOCKSPRING IS DEFECTIVE. SAFETY COMPONENT HAS FAILED WITH LOW MILAGE. *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE. THE CONTACT WAS PUSHED FORWARD FROM THE FORCE OF THE IMPACT HOWEVER, HER SEAT BELT FAILED TO RESTRAIN HER AND HER FACE WAS THROWN INTO THE STEERING WHEEL. THE CONTACT'S VEHICLE THEN CRASHED INTO A PRECEDING VEHICLE. THE CONTACT'S SEAT BELT THEN BECAME COMPLETELY UNLATCHED AND THE AIR BAGS ALSO FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK AND THE FACE. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE FAILURES OF THE SEAT BELTS OR AIR BAGS. THE FAILURE AND CURRENT MILEAGES WERE 94,308. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS
TL* THE CONTACT OWNS 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 15 MPH THE CONTACT EXPERIENCED A LOSS OF CONSCIOUSNESS AND CRASHED INTO A BRICK WALL OF AN APARTMENT COMPLEX. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BUMPS TO HIS HEAD AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
THE ABS LIGHT KEEPS COMING ON IN MY 2005 PACIFICA SO I THOUGHT SOMETHING WAS WRONG WITH THE BREAKS SO I GOT THE FRONT BRAKES REPAIRED AND THE PROBLEM STOPPED FOR ABOUT 3 DAYS, THEN IT STARTED AGAIN SO I GOT THE BACK BRAKES DONE AND THE SAME RESULTS, SO FINALLY I TOOK IT BACK TO THE CAR LOT THAT I PURCHASED IT FROM AND THEY CLEARED THE CODE BUT THE NEXT DAY THE SAME RESULT. THE BRAKE PEDAL WOULD GO ALL THE WAY DOWN AND IT SEEM LIKE WHEN I HIT THE PEDAL THAT THE VEHICLE DOESN'T WANT TO STOP. THIS IS AN ON GOING PROBLEM THAT NEEDS TO BE DEALT WITH. I CALLED A CHRYSLER DEALERSHIP AND THEY DON'T HAVE ANY RECALL ON THE BRAKE PEDAL. SOMETHING NEEDS TO BE DONE BEFORE A LIFE IS LOST BECAUSE OF A FAULTY BRAKE PEDAL .
2005 CHRYSLER PACIFICA. CONSUMER STATES DEFECTIVE AIRBAG *TGW THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED IN SEPTEMBER 2009. ALSO, THERE WERE PROBLEMS WITH THE TRANSMISSION CONTROL MODULE, BRAKES, WHEEL SENSORS, A CLOGGED THROTTLE BODY AND FOR THE PAST 18 MONTHS THERE HAS BEEN A POPPING SOUND COMING FROM THE LEFT SIDE OF THE STEERING COMPONENTS. THE DEALERSHIP MADE REPAIRS THREE TIMES, BUT THE POPPING SOUND EVENTUALLY CAME BACK. THE DRIVE SHAFT WAS REPLACED THREE TIME AND THE RACK AND PINION WAS REPLACED THREE TIMES. *JB
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED TO DRIVE AROUND AN UNKNOWN OBJECT IN THE ROAD AND LOST CONTROL OF THE VEHICLE CRASHING INTO A GUARDRAIL. THE CONTACT AND THE PASSENGER WERE KNOCKED UNCONSCIOUS UPON IMPACT AND THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SEAT BELTS DID NOT RESTRAIN THE OCCUPANTS IN THEIR SEATS. THE CONTACT SUSTAINED BROKEN RIBS AND A HEAD INJURY. THE PASSENGER SUSTAINED A SEVERE HEAD INJURY AND A BROKEN WRIST. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,990.
I WAS IN AN ACCIDENT WHERE I HIT A BRIDGE ON I-75 GOING ROUGHLY 70MPH. I HIT THE BRIDGE HEAD-ON. NETHER OF THE AIRBAGS OPENED NOR DID THE SEAT BELT LOCK. *TR
I WAS IN A CAR ACCIDENT AND THE FRONT RIGHT FENDER, HOOD, GRILL AND RIGHT HEADLIGHT WERE SMASHED IN BUT THE FRONT AIRBAGS FAILED TO DEPLOY. I EXPECTED THEM TO DEPLOY DURING THE CRASH AND THE FIRE DEPARTMENT ON THE SCENE ALSO EXPECTED THEM TO DEPLOY AT ANY MOMENT AFTER THE CRASH, BUT THEY NEVER DID. *TR
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. EVER SINCE THE VEHICLE WAS PURCHASED, THE AIR BAG SENSOR FAILS TO ACTIVATE WHEN AN OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT, REGARDLESS OF THEIR WEIGHT. THE DEALER STATED THAT THERE ARE TWO SENSORS IN THE SEAT THAT COULD NOT BE REPAIRED OR REPLACED BECAUSE THAT IS HOW THEY WERE DESIGNED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 5/19/08 *CN THE CONSUMER ALSO COPLAINED ABOUT WIND NOISE. UPDATED
JUST TWO WEEKS BEFORE THE ABS SENSOR LIGHT CAME ON (AT 38000 MILES), WE HAD THE CAR SERVICED FOR FAULTY POWER SEAT CONTROL. THE SEAT STARTED TO ADJUST ON ITS OWN, THE MESSAGE STATED THAT THERE WAS A PROBLEM WITH THE MEMORY SELECTION. HOWEVER, WE HAD NOT PROGRAMMED SEATING POSITIONS. IN FACT, WE DIDN'T HAVE THE KEYPAD! THE ABS SENSOR CAME ON SUDDENLY. I WAS DRIVING AT A LOW SPEED OF AROUND 30 MPH. I HEARD A ROLLING NOISE AND FELT THE ROLLING OR SCRUBBING UNDERFOOT. TWO WEEKS AFTER THAT I BEGAN TO HEAR THE SOUND WITHOUT ENGAGING THE BRAKES. WE'VE HAD PROBLEMS FROM THE BEGINNING. THE SERVICEMEN COULDN'T FIND THE PROBLEM WHEN WE PRESENTED IT LESS THAN A MONTH AFTER PURCHASE. THEN, ANOTHER AROSE. THEN, ANOTHER. UNFORTUNATELY, THE VALUE OF THE VEHICLE IS FAR LESS THAN WHAT'S OWED (DEPRECIATION), AND I FEEL "CAUGHT BETWEEN A ROCK AND A HARD PLACE." WILL SOMEONE MAKE GOOD ON THIS?
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT WAS INVOLVED IN TWO CRASHES. IN THE FIRST CRASH, THE CONTACT STRUCK A DEER AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE MORE IT WAS REPAIRED, THE MORE FAILURES WERE FOUND. IN THE SECOND CRASH, THE VEHICLE AUTOMATICALLY ACCELERATED UPHILL AT A HIGH RATE OF SPEED AND SPUN OUT. THE VEHICLE FLIPPED OVER REPEATEDLY AND LANDED UPSIDE DOWN, NEARLY KILLING THE CONTACT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. AFTER THE CRASHES, SHE RECEIVED A SAFETY RECALL NOTICE FOR THE FUEL PUMP MODULE OR PROGRAM PCM. THE SPEED, RECALL NUMBER, AND MILEAGES WERE UNKNOWN.
ON OCTOBER 25, 2006 I DROVE DOWN MY LANE IN MY 2005 CHRYSLER PACIFICA TO PICK UP MY MAIL AT THE END OF THE DRIVEWAY MY 4 YEAR OLD DAUGHTER WAS IN THE BACK SEAT IN A CAR SEAT. AFTER RETRIEVING MY MAIL. I BACKED UP AND BUMPED A SMALL TREE. I THEN PUT THE CAR IN DRIVE AND AT THAT MOMENT WAS PROPELLED FORWARD AT A HIGH SPEED WITHOUT MY FOOT ON THE GAS PEDAL. WITHIN AN INSTANT I COLLIDED WITH A LARGER TREE. I HIT MY HEAD ON THE WINDSHIELD, BREAKING THE GLASS. NO AIR BAGS DEPLOYED. THE ENTIRE FRONT BUMPER OF THE CAR WAS DESTROYED AT THE CENTER POINT. MY DAUGHTER BIT HER TONGUE, BUT OTHERWISE WAS FINE. THE CAR COULD NOT BE MOVED AFTER THAT AS THE STEERING FLUID WAS EMPTIED ONTO THE DRIVEWAY. WE FILED A POLICE REPORT AND HAD AAA TOW THE CAR. I WAS THEN TAKEN TO EMERGENCY. I HAD HIT MY HARD ENOUGH TO BREAK THE WINDSHIELD AND HAD CAT SCAN AND REPORTED TO HAVE A CONCUSSION. THE DAMAGE TO THE CAR WAS APPROXIMATELY $7000.00. MY INSURANCE COMPANY, WESTFIELD INSURANCE COVERED EVERYTHING EXCEPT A $500 DEDUCTIBLE, AND DID SUPPLY ME WITH A RENTAL CAR FOR 30 DAYS. ON NOVEMBER 25, 2006 I RECEIVED MAIL FROM CHRYSLER INFORMING ME OF A FUEL PUMP RECALL. ON MONDAY, DIRECTLY AFTER PICKING THE CAR, I IMMEDIATELY TOOK THE CAR TO THE CHRYSLER DEALERSHIP FOR THE RECALL. I WILL NOT DRIVE IT AGAIN UNTIL THE FUEL PUMP HAS BEEN REPAIRED. I KNOW THAT THE REASON I WENT FORWARD WITHOUT MY FOOT ON THE GAS WAS DUE TO FUEL INJECTION OR FUEL PUMP ISSUES. ON TUESDAY NOVEMBER 28, LADD HANFORD CHRYSLER INFORMED ME THAT THEIR COMPUTER THAT WOULD BE FIXING THE SOFTWARE ISSUES THAT CAUSE THE FUEL PUMP TO MALFUNCTION WAS NOT WORKING. THEY WANTED ME TO PICK UP MY PACIFICA AND BRING IT BACK AT A LATER DATE'''' I WOULD NOT BE DOING THAT, BECAUSE I AM COMPLETELY SKEPTICAL OF THE SAFETY ON MY CAR. I WILL NOT DRIVE IT UNTIL IN HAS BEEN REPAIRED. THE DEALER TOOK IT TO ANOTHER NEARBY DEALERSHIP TO RESOLVE THE ISSUE, ONLY TO DISCOVER THAT THEY ALSO COULD NOT FIX THE SOFTWARE GLITCH. *NM
IN THE 15 MONTHS THAT I HAVE OWNED CHRYSLER PACIFICA THE AIR BAG WARNING LIGHT ON THE DASHBOARD HAS COME ON FOUR TIMES. IN THREE OF THESE INSTANCES THE CAR WAS ON THE HIGHWAY GOING A HIGH RATE OF SPEED OF 65 MPH. THE FOURTH TIME INVOLVED IN-TOWN DRIVING. IN EACH CASE THE LIGHT STAYED ON UNTIL THE NEXT TIME THE ENGINE WAS TURNED OFF. I HAVE BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPARTMENT. THEY HAVE CHECKED IT TWICE FOR CODES. HOWEVER, THEY TELL ME THAT NO CODE HAS BEEN RECORDED OR THAT THE SYSTEM HAS ERASED ANY CODE THAT MIGHT HAVE BEEN RECORDED. THE DEALERSHIP HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO FIND OUT WHAT THE PROBLEM IS OR TO FIX IT UNLESS I BRING IT IN WHEN THE LIGHT IS ON. THIS IS ALMOST IMPOSSIBLE TO DO SINCE IT HAPPENS RANDOMLY, NO-WHERE NEAR THE DEALERSHIP AND NOT AT A TIME WHEN I CAN JUST STOP AND RUN MY CAR IN FOR SERVICE. THEY ALSO TOLD ME THAT THE AIR BAGS WILL NOT DEPLOY WHEN THE LIGHT IS ON. I AM VERY CONCERNED FOR MY FAMILY'S SAFETY SINCE THIS HAS HAPPENED SEVERAL TIMES, AND WE COULD EASILY HAVE BEEN INVOLVED IN AN ACCIDENT DURING ONE OF THESE PROLONGED TIMES WHEN THE AIRBAG WARNING LIGHT HAS BEEN ACTIVATED. I AM ALSO CONCERNED THAT THE PEOPLE WHO SHOULD KNOW HOW TO FIX THE PROBLEM CAN'T SEEM TO DO ANYTHING WITHOUT A COMPUTER DIAGNOSTIC WHICH THEY CAN'T GET UNLESS THEY CATCH THE PROBLEM AS IT IS OCCURRING. *AK
I BOUGHT A 2005 CHRYSLER PACIFICA IN JULY 2005, AND THE PASSENGER AIRBAG TURNS ON AND OFF RANDOMLY WITH MY WIFE IN THE FRONT SEAT. SHE WEIGHS 100 LBS. CHRYSLER HAS CHECKED OUT THE SEAT, AND CHRYSLER SAYS IT IS NORMAL, GIVEN MY WIFE'S LIGHT WEIGHT. CHRYSLER SAYS THAT THE AIRBAG SHUT OFF IS FOR MY WIFE'S PROTECTION. HOWEVER, SHE DOES NOT CHANGE HER SEATING POSITION TO CAUSE THE AIRBAG TO TURN OFF. I CAN'T SEE HOW THIS AIRBAG CAN BE CHARACTERIZED AS NORMAL IF HALF THE TIME MY WIFE IS PROTECTED AND HALF THE TIME SHE IS NOT. IN WHICH MODE IS MY WIFE SAFEST? SHE EITHER IS SAFE OR SHE IS NOT SAFE, BUT CHRYSLER CAN'T HAVE IT BOTH WAYS. I THINK THIS IS A DEFECT IN THE PASSENGER AIRBAG SYSTEM IN THE PACIFICA, AND CHRYSLER IS NOT MAKING ANY CHANGE TO THIS.
(1) MY 2005 CHRYSLER PACIFICA WAS INVOLVED IN A SIDE IMPACT COLLISION. THE OTHER VEHICLE COLLIDED IN TO THE REAR DIRVERS SIDE DOOR. THE DOOR WAS IMPACTED AT SPEEDS OF OVER 15-20 MPH. (2) THE CONCERN FOR ME IS THAT SIDE CURTAIN AIR BAGS DID NOT DEPLOY IN THE IMPACT. MY FRIENDS CHILD WAS INJURED WITH GLASS CUTS TO THE FACE AND ARM. (3) I HAVE FILED A COMPLAINT WITH CHRYSLER #13501933.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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