Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 20, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 1,244 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2005 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
ElectricalInterior & seats
Filed Nov 20, 2021
the drivers seat adjusted ITSELF all the way in the reclining position and will not move back. It is a safety hazard ..difficult to drive....we have not had it looked at yet...we just purchased the car a few weeks ago from a car dealer.
NHTSA ID
11441120
Incident
Nov 18, 2021
ElectricalInterior & seats
Filed Oct 26, 2015
THE ELECTRICAL COMPONENT ON MOVING MY SEATS FAILED YEARS AGO. I'VE HAD ELECTRICAL LIGHTS/ GLITCHES IN THE DASH SHOWING PROBLEMS WITH THE AIRBAG. THIS PAST WEEKEND, I TOOK MY 2005 CHRYSLER PACIFICA IN FOR REPAIRS TO THE ALTERNATOR AND WAS INFORMED THE CRADLE/FRAME SUSPENSION ON MY VEHICLE IS RUSTED THROUGH. THE MECHANIC INFORMED ME THAT THIS FRAMING SHOULD NOT RUST THROUGH IF IT WAS COATED PROPERLY AND IF IT CONTINUES TO RUST THROUGH, THE ENGINE BLOCK WILL DROP OUT. I WAS QUOTED OVER $2,000 TO PURCHASE A USED PART AND TO COMPLETE THE REPAIRS.
NHTSA ID
10786069
Incident
Oct 24, 2015
Mileage
131,000 mi
ElectricalInterior & seatsExterior lighting
Filed Jul 8, 2015
PURCHASED THE CAR AUG, 2014. PREVIOUS OWNER ALSO HAD SAME ISSUES. HAS BEEN IN SHOP SEVERAL TIMES, UNABLE TO PINPOINT CAUSE/REMEDY SITUATION. SEAT CONTROLS DO NOT WORK, REMOTE KEYFOBS DO NOT WORK, INTERIOR LIGHTS, HEAD LAMPS, NO ELECTRICAL FUNCTION PRESENT UNLESS KEY IS IN IGNITION, IN THE "ON" POSITION. WHEN SHUTTING OFF THE CAR, ALL LIGHTS ON THE DASHBOARD LIGHT UP AND THE ONLY WAY TO SHUT THEM OFF IS TO PUSH ON AND THEN OFF THE HAZARD LIGHTS. THIS WILL CAUSE ALL ELECTRICAL TO GO OUT, INCLUDING THE HEAD LAMPS AND ALL INTERIOR LIGHTS. IF YOU DO NOT TURN THEM OFF BY USING THE HAZARD LIGHTS, IT WILL KILL THE BATTERY. WE HAVE REPLACED THE FUSES IN FOR THE SEATS SEVERAL TIMES. THEY WORK FOR A BIT AND THEN BLOW OUT AGAIN. THE MECHANICS HAVE GONE AS FAR AS TO REPLACE THE WIRING ASSEMBLY AND STILL NO REMEDY. I DON'T KNOW HOW THERE IS NOT A RECALL ON THIS VEHICLE.
NHTSA ID
10732676
Incident
Sep 1, 2014
Body & structureInterior & seats
Filed Nov 16, 2012
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT BUMPER BECAME DETACHED FROM THE VEHICLE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND NOTICED DAMAGE TO THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC FOR REPAIRS AFTER THE INSURANCE COMPANY INSPECTED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COVERED THE BUMPER REPAIR BUT DID NOT COVER THE REPLACEMENT OF THE TIRES. ADDITIONALLY, THE FRONT DRIVER AND PASSENGER SIDE POWER SEAT ADJUSTMENT SWITCHES WOULD NOT FUNCTION. THE TECHNICIAN ADVISED THE CONTACT THAT THE WIRING HAD TO BE CLEANED. THE WIRING WAS CLEANED BUT THE FAILURE CONTINUED. THE BUMPER DAMAGE WAS REPAIRED BUT THE POWER SEAT SWITCH WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ID
10484889
Incident
Oct 27, 2012
Mileage
65,000 mi
Interior & seats
Filed Feb 22, 2011
CAN'T RAISE THE DRIVER SEAT BACK REST AFTER IT WAS LOWERED TO MAXIMUM. *TR
NHTSA ID
10384055
Incident
Feb 22, 2011
Mileage
78,000 mi
Interior & seatsExterior lighting
Filed Feb 10, 2010
HEADLIGHT BULBS KEEP BURNING OUT. AT LEAST 6 TIMES SINCE 2007. THE FIRST TIME BOTH LAMPS WERE REPLACED EVEN THOUGH ONLY ONE HAD GONE OUT, THE REST OF THE TIMES THEY WERE REPLACE INDIVIDUALLY AND EVERY TIME SYLVANIA BULBS WERE USED. I FEEL THIS CONSTITUTES A SAFETY PROBLEM AND NOT NORMAL MAINTENANCE. ALSO THE DRIVERS DOOR LOCK MECHANISM BROKE IN DEC. 2009 WHERE THE DOOR WOULD NOT LATCH CLOSE AND HAD TO BE TIED SHUT THE TAKE IT FOR REPAIR. I FEEL THIS IS ALSO A SERIOUS SAFETY FAILURE. *TR
NHTSA ID
10308609
Incident
Dec 15, 2007
Mileage
92,460 mi
ElectricalInterior & seats
Filed Nov 14, 2009
WE HAVE A 2005 CHRYSLER PACIFICA THAT HAS BEEN ACTING UP. THE HEADLAMPS AND INTERIOR LAMPS WILL FLICKER LIKE THERE IS A SHORT, AND THEN THE ABS AND BRAKE LIGHTS WILL COME ON AND CHIME. THE RADIO WILL ALSO HAVE A POP NOISE AND TURN OFF. THE VEHICLE HAS LOST POWER TWICE NOW WHILE COMING TO A STOP AT A TRAFFIC LIGHT AND IN OUR DRIVEWAY. NOW THE DOOR LOCK ACTUATOR IS NOT WORKING PROPERLY. WITH READING ALL THE COMPLAINTS THIS VEHICLE HAS ON THE SAME ITEMS, I WOULD THINK A MAJOR RECALL WOULD NEED TO BE MADE BEFORE SOMEONE GETS SERIOUSLY HURT, IF SOMEONE HASN'T ALL READY. *TR
NHTSA ID
10292152
Incident
Oct 25, 2009
Mileage
35,542 mi
AirbagsInterior & seats
Filed Sep 12, 2007
JUST TWO WEEKS BEFORE THE ABS SENSOR LIGHT CAME ON (AT 38000 MILES), WE HAD THE CAR SERVICED FOR FAULTY POWER SEAT CONTROL. THE SEAT STARTED TO ADJUST ON ITS OWN, THE MESSAGE STATED THAT THERE WAS A PROBLEM WITH THE MEMORY SELECTION. HOWEVER, WE HAD NOT PROGRAMMED SEATING POSITIONS. IN FACT, WE DIDN'T HAVE THE KEYPAD! THE ABS SENSOR CAME ON SUDDENLY. I WAS DRIVING AT A LOW SPEED OF AROUND 30 MPH. I HEARD A ROLLING NOISE AND FELT THE ROLLING OR SCRUBBING UNDERFOOT. TWO WEEKS AFTER THAT I BEGAN TO HEAR THE SOUND WITHOUT ENGAGING THE BRAKES. WE'VE HAD PROBLEMS FROM THE BEGINNING. THE SERVICEMEN COULDN'T FIND THE PROBLEM WHEN WE PRESENTED IT LESS THAN A MONTH AFTER PURCHASE. THEN, ANOTHER AROSE. THEN, ANOTHER. UNFORTUNATELY, THE VALUE OF THE VEHICLE IS FAR LESS THAN WHAT'S OWED (DEPRECIATION), AND I FEEL "CAUGHT BETWEEN A ROCK AND A HARD PLACE." WILL SOMEONE MAKE GOOD ON THIS?
NHTSA ID
10202840
Incident
Aug 10, 2007
Mileage
38,000 mi
BrakesDriver assistanceInterior & seats+2 more
Filed Jul 25, 2007
MY PROBLEMS BEGAN ON 10/03/05 @ 2,826 MILES. SINCE THAT TIME THERE HAVE BEEN A LITANY OF PROBLEMS THROUGH EIGHTEEN MONTHS. WHEEL SENSORS -6 WERE REPLACED. FRONT END NOISE LIKE A RUBBING SOUND. RETURNED TO DEALER SEVERAL TIMES. ACCELERATOR STICKING. RETURNED TO DEALER SEVERAL TIMES EACH TIME THEY LUBRICATED THE LINKAGE BUT AFTER TWO WEEKS THE PROBLEM CONTINUED. AT THIS POINT NOTHING ELSE WAS DONE CONCERNING THE ACCELERATOR. NEXT, PROBLEM A DEFECTIVE AXLE, REPLACED. POWER MODULE REPLACED. DOORS WOULD NOT LOCK AND CAR WOULD NOT START AFTER INSTALLATION OF THE POWER MODULE. THE CAR HAD TO BE TOWED TO THE DEALER. IT WAS REPAIRED. PARKING BRAKE ASSEMBLY FELL APART IN THE REAR BRAKES AS I WAS DRIVING DOWN THE HIGHWAY. PARKING BRAKE ASSEMBLY REPLACED BY THE DEALER. FRONT END VIBRATION AGAIN BROUGHT TO DEALERS ATTENTION. ANOTHER WHEEL SENSOR REPLACED. ON 5/24/07 BROUGHT MY PACIFICA BACK TO THE DEALER CONCERNING THE FRONT END NOISE. THEY REPLACED THE POWER STEERING PUMP ON 5/30/07. ON 6/04/07 RETURNED TO THE DEALER NOISE IN FRONT END STILL THERE. ALSO, THE ACCELERATOR STILL STICKS. CONCERNING THE FRONT END NOISE, THEY SAID THAT A POWER STEERING LINE WAS LEAKING AND THEY REPAIRED IT. THE ACCELERATOR BUTTERFLY WAS FINALLY REPLACED AFTER OVER A YEAR OF COMPLAINTS. ON 6/08/07 I RETURNED THE CAR BECAUSE OF THE SAME NOISE IN THE FRONT END EVERY TIME YOU TURN LEFT OR RIGHT. AT THIS POINT THEY DECIDED TO REPLACE THE STEERING RACK. I PICKED UP THE CAR ON 6/14/07 THE VIBRATION RUBBING NOISE WAS STILL THERE. I RETURNED TO THE DEALER ON 6/15/07. THE SERVICE MANAGER TOLD ME THAT THEY COULD NOT FIX THE CAR AND TO TAKE THE CAR HOME AND WAIT FOR CHRYSLER TO CALL. IT HAS NOW BEEN 6 WEEKS AND THEY HAVE NOT CALLED. I HAVE CALLED THE DEALER SEVERAL TIMES FOR UP DATES , THEY SAY THAT THEY DO NOT HAVE ANY INFORMATION. CHRYSLER'S LETTER, DATED 6/26/07 STATES, " WE CONSIDER THIS MATTER CLOSED," EVEN THOUGH THE CAR HAS STILL NOT BEEN REPAIRED. *TR
NHTSA ID
10197459
Incident
Sep 10, 2005
Mileage
2,826 mi
Interior & seats
Filed Feb 27, 2007
Crash reported1 injury reported
ON FEBRUARY 9,2007 I WAS REAR ENDED AT A HIGH RATE OF SPEED WHILE DRIVING MY CAR AT AROUND 45 MPH. THIS RESULTED IN MY KNEES SLAMING INTO THE DASH AREA AND THEN FALLING BACK VERY HARD IN MY SEAT, WHICH ENDED UP LAYING FLAT. *JB
NHTSA ID
10183615
Incident
Feb 9, 2007
Mileage
32,000 mi
Fuel systemInterior & seatsTires & wheels
Filed Jul 19, 2006
DURING THE FIRST WEEK OF JUNE, 2006 I NOTICED A FEW THINGS THAT SEEMED TO ALL BEGIN AT THE SAME TIME. MY PACIFICA WOULD NOT START RIGHT AWAY WHEN I FIRST ATTEMPTED TO START IT AFTER IT HAD BEEN SITTING OVER NIGHT, IT WOULD HESITATE WHEN I TOOK OFF FROM A STOP IF I HAD BEEN ON A DOWNHILL INCLINE AND THE GAS GAUGE WOULD DROP TO EMPTY AS SOON AS THE TANK WAS DOWN TO FIVE-EIGHTHS FULL. THE PROBLEM WENT AWAY AS SOON AS I FILLED THE TANK, BUT THE NEXT WEEK IT HAPPENED AGAIN WHEN THE TANK GOT DOWN TO FIVE-EIGHTHS. I CALLED THE DEALER TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT AND THE EARLIEST THEY COULD TAKE IT WAS JUNE 21ST. THE PROBLEM GOT MUCH WORSE BY THE TIME THE 21ST CAME AROUND. EVERY TIME I CAME TO A STOP THE ENGINE WOULD STALL. IT WOULD START BACK UP IF THE CAR WAS PUT IN DRIVE, BUT IF IT WAS ON A DOWNHILL INCLINE IT WOULD NOT RESTART. I TOOK THE CAR TO THE DEALER ON JUNE 21ST AND WAS TOLD IT NEEDED A FUEL PUMP. THEY CALLED ME LATER THAT DAY AND SAID THE PART WAS BACK ORDERED, BUT THEY SHOULD HAVE IT IN A DAY OR TWO. WELL, TODAY IS JULY 19TH AND MY CAR IS STILL AT THE DEALER WAITING FOR A PART. EVIDENTLY THE PACIFICAS HAVE A PRIMARY FUEL PUMP AND A JET PUMP. SO MANY OF THE CARS HAVE HAD THIS PROBLEM (THERE ARE HUNDREDS OF COMPLAINTS LISTED ON EDMUNDS.COM FORUM) THAT EVIDENTLY THEY CAN'T KEEP UP WITH THE DEMAND FOR THESE PUMPS. I FILED A COMPLAINT WITH THE CHRYSLER CUSTOMER ASSISTANCE CENTER ON JULY 11TH. I DON'T KNOW IF IT HAS DONE ANY GOOD, BUT THEY DO CALL THE DEALER EACH TIME I CALL THEM WHILE THEY HAVE ME ON THE PHONE. I AM TRYING TO BE PATIENT BECAUSE I LOVE THIS CAR, BUT THIS IS GETTING RIDICULOUS. IT IS ALSO HAVING A NEW POWER SEAT MEMORY MODULE INSTALLED BECAUSE BOTH POWER SEATS STOPPED WORKING AND IT HAD A NEW TRANSFER CASE INSTALLED BECAUSE OF A CLICKING/CLUNKING NOISE IN THE FRONT END DURING TURNS. *NM
NHTSA ID
10162872
Incident
Jun 2, 2006
Mileage
21,000 mi
Interior & seats
Filed Jun 6, 2006
2005 CHRYSLER PACIFICA. REAR HATCH WOULD NOT UNLOCK WITH REMOTE. IT WAS AT THAT TIME I REALIZED THE REMOTE IS THE ONLY WAY TO OPEN THE REAR HATCH THERE IS NO MANUAL HANDLE INSIDE AND NO KEY OUTSIDE. I ALSO HAVE A 2005 DODGE NEON THAT COST ABOUT A THIRD OF THE PACIFICA THAT HAS A ELECTRIC TRUNK THAT YOU CAN OPEN WITH A REMOTE, A KEY AND THERE IS A RELEASE HANDLE. *NM
NHTSA ID
10159148
Incident
May 30, 2006
Interior & seatsOther / unspecified
Filed Sep 23, 2004
I NOTICED A STRANGE ODOR WHEN I DROVE THE CAR FROM THE LOT. I THOUGHT IT WAS THE NEW THE LEATHER SMELL, BUT LATER FOUND OUT THAT THE DRIVER'S SIDE OF THE CAR WAS LEAKING. I TOOK IT TO THE DEALER AND THEY ATTEMPTED TO FIX THE LEAK FOUR (4) TIME. IT STILL IS NOT FIXED. NOW OTHER THINGS ARE STARTING TO HAPPEN, THE PASSENGERS POWER SEAT NO LONGER RECLINES, THE RADIO WILL JUST QUIT WORKING AND SO DOES THE A/C. *JB
NHTSA ID
10093123
Incident
Jul 7, 2004
Mileage
18 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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