Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2005 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BODY CONTROL MODULE FAILURE, LOST HEADLIGHTS , WIPERS, COULD NOT CLOSE WINDOWS, AIRBAG LIGHTS CAME ON. IF DRIVING AT NIGHT WHEN MODULE FAILS YOU LOSE ALL HEADLIGHTS AND TAIL LIGHTS. WAS DRIVING AT THE TIME OF FAILURE.
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A SOUND LIKE AN EXPLOSION. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 03/18/16*LJ
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND WHEN TURNING ON THE DEFROSTER, THE VEHICLE LEAKS FREON ONTO THE PASSENGER SIDE FLOOR AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
I WANTED TO BRING TO YOUR ATTENTION A SAFETY CONDITION WITH CERTAIN YEARS ON THE CHRYSLER PACIFICA. MANY OF THE PACIFICAS ENGINE CRADLES ARE SEVERELY RUSTED; TO THE POINT OF IF A BREAK OCCURS THE ENGINE WILL FALL OUT OF THE VEHICLE. THIS ISSUE IS MAINLY ON YEARS 2004-2005. (I OWN A 2005 MODEL WITH SEVERE RUSTED ENGINE CRADLE.) THE ESTIMATED COST OF THIS REPAIR IS BETWEEN $2,500 AND $3,000. I HAVE CONTACTED CHRYSLER SEVERAL TIMES ABOUT THIS SAFETY ISSUE, THE 1ST TIME WAS NOV OF 2013 WITH THE MOST RECENT BEING 4/1/2014. CHRYSLER JUST SAYS ?WE?RE LOOKING INTO IT?. (REF CASE# 24293830) I HAVE CONTACTED THE MINNESOTA ATTORNEY GENERAL WHO SENT A LETTER TO CHRYSLER, BUT THEY DECLINED COVERAGE ON MY PACIFICA. I HAVE ALSO FILED A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BY EXTENDING THE WARRANTY ON CERTAIN BUILD DATES, (SEE LETTER BELOW): CHECKOUT AN NBC NEWS REPORT ON THIS ISSUE: WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML. MY VEHICLE HAS BEEN DIAGNOSED BY TWO MECHANICS, ONE OF WHICH IS ROSEVILLE CHRYSLER-JEEP. AND BOTH AGREE THAT THE ENGINE CRADLE MUST BE REPLACED. MY VEHICLE IS IN PERFECT CONDITION. THE RUSTED ENGINE CRADLE WOULD NEVER BE NOTICED BY A COMMON PERSON. SOMEONE COULD HAVE THIS ISSUE AND NOT KNOW IT UNLESS A MECHANIC WOULD HAPPEN TO NOTICE IT. LUCKILY MINE DID! IN LIGHT OF THE RECENT GM ISSUES WITH IGNORANCE OF THE POWER STEERING ISSUE I WOULD THINK THAT CHRYSLER WOULD TRY AND GET AHEAD OF THIS SERIOUS SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY BEGIN TO LOSE POWER. THE INSTRUMENT PANEL WOULD ALSO INTERMITTENTLY FAIL. THE VEHICLE WAS SERVICED AT A LOCAL REPAIR FACILITY WHERE THE BATTERY WAS REPLACED. THE MECHANIC ADVISED THAT THE POSITIVE WIRE WAS BECOMING ABNORMALLY HOT AND COULD POTENTIALLY CAUSE A FIRE TO OCCUR. IN ADDITION, THE REAR DRIVER SIDE WINDOW WOULD INTERMITTENTLY FAIL TO OPEN WHEN ENGAGED. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000.
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS PASSED BY AN 18-WHEELER TRACTOR TRAILER AND HER SUN ROOF SUDDENLY EXPLODED WITH A LOUD BANG. SHE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE DEALER AND THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST WITH THE REPAIR COSTS. THE CONTACT HAD TO WAIT UNTIL JUNE 16, 2008 FOR THE PARTS TO ARRIVE FOR THE REPAIR, AND THE DEALER REPLACED THE SUN ROOF AT THE COST OF $343.74. THE FAILURE MILEAGE WAS 30,607 AND CURRENT MILEAGE WAS 30,652. UPDATED 07/15/08. *LJ UPDATED 007/15/08
TRAVELING AT HIGHWAY SPEEDS THE SUNROOF GLASS WAS PARTIALLY SEPARATED FROM THE MOUNTING FRAME. THE GLASS WAS VERTICAL IN THE AIR STREAM UNTIL THE CAR WAS MOVED TO THE SIDE OF THE ROAD. THE GLASS WAS FULLY REMOVED AND TAKEN TO A GLASS REPAIR SHOP TO REATTACH TO THE MOUNTING FRAME. *TR
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE WINDOWS AND MIRRORS ARE TOO SMALL AND OBSTRUCT VISIBILITY. WHILE BACKING OUT OF THE DRIVEWAY, SHE STRUCK ANOTHER VEHICLE. SHE HAS STRUCK THREE VEHICLES AND BELIEVES THAT THE LACK OF VISIBILITY IS THE CAUSE. THE SPEED, POWERTRAIN, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 22,599 UPDATED 03-05-08 *BF. UPDATED 03/05/08 *TR
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH IN WET CONDITIONS, THE REAR PASSENGER SIDE WINDOW FAILED. THE WINDOW DROPPED DOWN INTO THE DOOR AND THE CONTACT WAS UNABLE TO RAISE THE WINDOW. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND THEY REPAIRED THE WINDOW. THE MANUFACTURER STATED THAT THEY COULD NOT BE OF ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 38,300.
THE GLASS OF THE REAR WINDOW OF MY CHRYSLER PACIFICA SHATTERED AND EXPLODED OUT. I HAD PARKED THE CAR AT MY SCHOOL AND LOCKED IT. WHEN I CAME OUT AFTER CLASS I NOTICED THE WINDOW HAD TWO HOLES IN IT. I ORIGINALLY THOUGHT SOMEONE HAD HIT MY CAR, BUT WHEN I GOT CLOSER I SAW GLASS ON THE GROUND OUTSIDE MY CAR. A PERSON WALKING BY SAW THE WHOLE THING AND LEFT NOTE. HE WROTE THAT HE HEARD AND SAW MY WINDOW BREAK. HE SAID THERE WAS NOBODY NEAR THE CAR AT THE TIME. I BELIEVE THE GLASS IN THE PACIFICA IS DEFECTIVE. THE TEMPERATURE WAS AROUND 35 DEGREES. THERE WAS NO GLASS IN MY VEHICLE. IT WAS AS IF THE WINDOW JUST SHATTERED AND EXPLODED OUT. MY FEAR IS THAT THE REST OF MY WINDOWS WILL ALSO BE DEFECTIVE AND WILL SHATTER AND EXPLODE WHEN THE CAR IS OCCUPIED AND HURT SOMEONE. IF THIS PASSERBY HAD NOT WITNESSED THE SUA SPONTE SHATTERING I WOULD HAVE THOUGHT THAT SOMEONE JUST HIT MY CAR. I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS HAPPEN TO THEM WITHOUT WITNESSES AND JUST THOUGHT THEY HAD BEEN A VICTIM OF VANDALISM. *NM
REALLY WAS HAPPY WITH MY PACIFICA BUT NOW I AM AFRAID TO DRIVE IT! MANAGED TO GET THROUGH THE WHOLE LEFT TURN AND THE CAR STALLS. BUT NOW DRIVING DOWN A STRAIGHT ROAD THE WHOLE PASSENGER SIDE WINDOW COLLAPSED INTO THE DOOR FOR NOT APPARENT REASON. IT WAS ON THE SIDE MY DAUGHTER WAS BUCKLED INTO HER CAR SEAT AND NEEDLESS TO SAY SCARED HER TO DEATH AS RAIN WAS SOAKING HER! *JB
DRIVING DOWN THE HIGHWAY WITH ALL WINDOWS AND SUNROOF CLOSED, SUDDENLY THE SUNROOF BURST INTO A MILLION PIECES RAINING DOWN ON ME AND MY FAMILY. NO IMPACT CAUSED THE WINDOW TO BREAK, IT APPEARED TO BURST FROM THE INSIDE OUT. *NM
WHILE DRIVING IN CLEAR BUT CLOUDY CONDITIONS ALL WINDOWS CLOSED, THE MOON ROOF WAS CLOSED WITH ITS SHADE IN THE OPEN POSITION. FOR NO IDENTIFIABLE REASON THE MOON ROOF EXPLODED WITH A LOUD BANG AND SHATTERED, GLASS FELL ONTO US, AND IN THE BACK UNOCUPPIED SEAT. NO WARNING AT ALL. DEALER REPLACE MOON ROOF UNDER WARRANTY.
WHILE DRIVING IN THE CLEAR, WITH ALL WINDOWS AND SUN ROOF CLOSED, WITHOUT ANY OBSERVED REASON, THE MOON ROOF "EXPLODED"IN A LOUD BANG/POP. GLASS AND GLASS FRAGMENTS (SOME NOT SO BENIGN) RAINED DOWN ONTO MY HAIR, SHIRT, AND PANTS, BUT MOSTLY ON THE UNOCCUPIED REAR SEATS WHERE MY CHILDREN WERE FIVE MINUTES AGO. I STILL HAVE THE BROKEN MOON ROOF.
WHILE DRIVING REAR WINDOW AND THE SUN ROOF OPENED, A LOUD WINDING NOISE WAS HEARD COMING FROM THE REAR AND FRONT AREAS. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE DEALER WAS AWARE OF THE PROBLEM, BUT A SOLUTION HAD NOT BEEN DETERMINED AT THIS TIME. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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