RoadVitals

2014 Acura Rlx Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
83
Latest Jun 10, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Acura Rlx, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Steering4839.0%
  • Suspension1613.0%
  • Engine75.7%
  • Other / unspecified54.1%
  • Brakes32.4%
  • Powertrain (other)32.4%
  • Visibility21.6%
  • Exterior lighting21.6%
  • Seat belts21.6%
  • Airbags21.6%
  • Tires & wheels10.8%
  • Fuel system10.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

48
reports

From owner reports, verbatim

The contact owns a 2014 Acura RLX. The contact stated that while driving on the highway at an undisclosed speed, the power steering became inoperable, the vehicle steering wheel veered left or right and is misaligned. The warning lights lane departure, forward collision, all wheel steering, power steering and other warning indicators illuminated. In another occurrence, a noise could be heard. The vehicle was taken to the dealer where it was diagnosed with power steering failure. A used part for a rear wheel steering actuator was replaced.; however the issue persisted. The manufacturer was not notified of the issue. The approximate failure mileage was 130,000.

NHTSA ID 11738094 · filed May 15, 2026

Per Acura service bulletin 23-022, Dated June 9th 2023, Acura extended a warranty on the rear steering actuators that were admitted to be “manufacturer error” parts, to extend 10 years from purchase date. In my opinion any part that is known to have manufacturer defects that effect the primary Rear wheel drive system that effects almost all safety systems on the vehicle to include limp mode on a highway needs to be replaced, this is a large safety issue. Fact; Honda admits manufacturers errors on parts. Fact; Honda recognizes the issue and issues a service bulletin. Fact; Honda extends the duration to repair the manufacturing defective part. Fact; Honda denies claims ( even when vehicle safety is a concern) after the 10 year deadline Fact; most average 2014 cars driven 12,500 miles per year have roughly 125,000 miles in 10 years and the manufacturer error was realized most likely due to usage. My 2014 now 12 years old has just recently realized the manufacturer error at 81,000 miles and Honda will not honor repairs for their errors. Facts; Google; “is it safe to drive my Acura RLX with a defective Precision all wheel steering actuator”…safety concerns realized. Facts; NHTSA is in place to keep the consumers safe and the manufacturers held accountable for repairs, let’s face it the service bulletin is just a way for manufacturers to appear proactive while turning out defective unsafe parts.

NHTSA ID 11728136 · filed Mar 30, 2026
All 48 reports naming steering

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

21
reports

From owner reports, verbatim

Per Acura service bulletin 23-022, Dated June 9th 2023, Acura extended a warranty on the rear steering actuators that were admitted to be “manufacturer error” parts, to extend 10 years from purchase date. In my opinion any part that is known to have manufacturer defects that effect the primary Rear wheel drive system that effects almost all safety systems on the vehicle to include limp mode on a highway needs to be replaced, this is a large safety issue. Fact; Honda admits manufacturers errors on parts. Fact; Honda recognizes the issue and issues a service bulletin. Fact; Honda extends the duration to repair the manufacturing defective part. Fact; Honda denies claims ( even when vehicle safety is a concern) after the 10 year deadline Fact; most average 2014 cars driven 12,500 miles per year have roughly 125,000 miles in 10 years and the manufacturer error was realized most likely due to usage. My 2014 now 12 years old has just recently realized the manufacturer error at 81,000 miles and Honda will not honor repairs for their errors. Facts; Google; “is it safe to drive my Acura RLX with a defective Precision all wheel steering actuator”…safety concerns realized. Facts; NHTSA is in place to keep the consumers safe and the manufacturers held accountable for repairs, let’s face it the service bulletin is just a way for manufacturers to appear proactive while turning out defective unsafe parts.

NHTSA ID 11728136 · filed Mar 30, 2026

I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would be disabled. No big deal. In stead I have experienced the car making abrupt jerks to the right on multiple occasions. One instance, I turned onto an on-ramp that was dual lane. There was a vehicle to the right of me and my car abruptly jerked to the right towards the other car. I was able to slow a bit before entering the interstate traffic to gain control. Another instance, I turned left onto a county road. Upon straighten my steering wheel the car made another sudden jerk to the right with my steering wheel still partially turned to the left, and several warning lights and message started appearing, including: Brake system problem, adaptive cruise control problem, brake hold system problem, power steering system problem, and vehicle stability assist problem. I have noticed a rubbing sound coming from the rear end at times when turning. There have been 3 other instances where the car was jerked to the right with no additional warning lights or warning. Luckily those times there were no other vehicles nearby and I was moving at a slower speed allowing me to be able to slow down and correct the issue. The vehicle has not been inspected yet. The vehicle has an appointment with the dealership in the next 24 hours. It is available for inspection upon request. This is a serious safety issue! My teenage kids are not safe to drive this vehicle! The vehicle is in excellent structural condition and the motor runs excellent. It sounds like the RTC actuators is a huge issue!

NHTSA ID 11687574 · filed Sep 16, 2025
All 21 reports naming driver assistance

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

16
reports

From owner reports, verbatim

Rear toe actuator (PAWS system) failure causes steering instability, warning lights, and loss of control during cornering. Acura denied warranty coverage despite a known defect and VIN-based extension (TSB 23-021, 23-022).

NHTSA ID 11697542 · filed Nov 5, 2025

The contact owns a 2014 Acura RLX. The contact stated that while driving 40 MPH in the rain, the vehicle started to fishtail, with several unknown warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed that the passenger’s side rear toe control actuator had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was 176,000.

NHTSA ID 11663127 · filed May 27, 2025
All 16 reports naming suspension

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

10
reports

From owner reports, verbatim

The contact owns a 2014 Acura RLX. The contact stated that while driving on the highway at an undisclosed speed, the power steering became inoperable, the vehicle steering wheel veered left or right and is misaligned. The warning lights lane departure, forward collision, all wheel steering, power steering and other warning indicators illuminated. In another occurrence, a noise could be heard. The vehicle was taken to the dealer where it was diagnosed with power steering failure. A used part for a rear wheel steering actuator was replaced.; however the issue persisted. The manufacturer was not notified of the issue. The approximate failure mileage was 130,000.

NHTSA ID 11738094 · filed May 15, 2026

I purchased a 2014 Acura RLX. It had a LKAS Problem warning when purchased. I thought that meant that feature would be disabled. No big deal. In stead I have experienced the car making abrupt jerks to the right on multiple occasions. One instance, I turned onto an on-ramp that was dual lane. There was a vehicle to the right of me and my car abruptly jerked to the right towards the other car. I was able to slow a bit before entering the interstate traffic to gain control. Another instance, I turned left onto a county road. Upon straighten my steering wheel the car made another sudden jerk to the right with my steering wheel still partially turned to the left, and several warning lights and message started appearing, including: Brake system problem, adaptive cruise control problem, brake hold system problem, power steering system problem, and vehicle stability assist problem. I have noticed a rubbing sound coming from the rear end at times when turning. There have been 3 other instances where the car was jerked to the right with no additional warning lights or warning. Luckily those times there were no other vehicles nearby and I was moving at a slower speed allowing me to be able to slow down and correct the issue. The vehicle has not been inspected yet. The vehicle has an appointment with the dealership in the next 24 hours. It is available for inspection upon request. This is a serious safety issue! My teenage kids are not safe to drive this vehicle! The vehicle is in excellent structural condition and the motor runs excellent. It sounds like the RTC actuators is a huge issue!

NHTSA ID 11687574 · filed Sep 16, 2025
All 10 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

7
reports

From owner reports, verbatim

Sept of 2023 car was making a knocking noise. (128K ) Took to local Acura dealership. Told they could not find anything and told to drive the car till failure. Have 2 children and since this was a family car that was not a good idea. Insisted on tear down diagnostic to inspect problem. Metal fragments in engine oil, connecting rod on cylinder 2. Dealership suggested to replace the engine. Engine was replaced at $13k Oct 31, 2023. (invoice provided) New engine has 40k miles and is now making the same knocking noise. Dealership says rod/crank failure, suggests REPLACING ENGINE AGAIN along with heads for $35K

NHTSA ID 11743109 · filed Jun 10, 2026

2014 Acura RLX Advance suffered an Engine Failure from internal bearing defect. The vehicle was meticulously maintained by Acura dealerships, and had extensive service records. While driving, the engine produced a knocking sound, then abruptly shook and died. The Engine has seized, and exactly has the same problem with Honda/Acura 3.5l V6s recalls. Diagnostics after Engine failure included inspecting Engine Turning over, Timing Belt (which was pristine) to rule out any other causes.

NHTSA ID 11732004 · filed Apr 18, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

The rear tires P-AWS actuators cause the rear wheels to slide sideways causing lose of vehicle control with out warning. There is no rhyme or reason to the loss or when to know its coming. The cars are a ticking time bomb. Upon researching this problem, it seems I'm not the only one having issues with this. It needs to be put on the manufacturer to repair issues with this if there are that many of these cars out there with this issue. It's going to get someone killed.

NHTSA ID 11659588 · filed May 7, 2025

I have a serious safety issue with my 2014 Acura RLX. While driving, the rear wheel intermittently kicks out, causing the entire vehicle to swerve unpredictably. This poses a significant safety risk to myself, passengers, and other road users. The rear wheel kicks out, leading to sudden swerving of the vehicle. I believe this is related the the Rear Toe Actuators and PAW-S system. I first noticed this issue in July 2023 and sought assistance from Acura. At first the dealership denied that my car was affected by their Service Bulletin 23-022. I knew I had an issue and called and created a case with Acura. I drove my car as little as possible last year. Last month, I had an issue which made my car only drive under 50mph and all these lights popped up on my instrument panel: it read: Vehicle Stability Assist (VSA) problem, Forward collision warning (FCW) Electric Power steering problem, Brake. I brought my car in to my regular mechanic. He showed me the codes on my car showed the service bulletin. I then took my car back to Acura dealership (June 17th). Acura identified the issue as related to rear toe actuators. Acura called me and informed me that I was outside of their warranty period even thought I started the case with them last year. The estimated cost exceeds $3,000, which I find financially burdensome. The safety issue persists despite Acura's negligence and puts me and my family and other drivers at risk, necessitating urgent intervention to prevent potential accidents. Service Bulletins: Reference to Acura Service Bulletin 23-022 addressing similar issues. Communication with Acura/Honda: Case numbers: Case 14025611 Please help me in investigating this safety issue and determining if it warrants further action, such as a safety recall or investigation into Acura's handling of the matter. I believe this issue may affect other owners of the 2014 Acura RLX or other RLX owners up to the year 2020 and poses a safety risk that requires immediate attention.

NHTSA ID 11598351 · filed Jul 2, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

The contact owns a 2014 Acura RLX. The contact stated while driving 35 MPH and making a left turn, the steering wheel became firm. The contact stated that the vehicle started to fishtail, and the brakes, WU-TWC, ABS and several other unknown warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear toe control actuator had failed. The vehicle was not repaired due to the dealer informing the contact that issue was not safety related. The manufacturer was made aware of the failure and informed the contact that the issue was not a safety concern. The failure mileage was 40,000.

NHTSA ID 11536934 · filed Aug 7, 2023

The contact owns a 2014 Acura RLX. The contact stated that while his son was driving 55 MPH, the power steering and the brakes failed with the ABS and power steering warning lights illuminated. The contact's son managed to coast the vehicle onto the shoulder as the power steering and the brake functionality returned. Due to the failure, the vehicle was towed to a dealer where it remained for several weeks. The contact was initially informed that the alternator needed to be replaced; however, the contact was later informed that the failure was related to the battery. The dealer then informed the contact that they could not duplicate the failure and the vehicle was towed back to his residence. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the manufacturer and the dealer refused to put in writing what actions modifications, or alterations they made to the vehicle which they had in their possession for nearly 9 weeks.

NHTSA ID 11493090 · filed Nov 10, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

. I HAVE A 2014 RLX WITH PAWS. AFTER TURNING LEFT I HAVE A PROBLEM WHERE THE REAR WHEELS TURN WHILE THE CAR WAS GOING STRAIGHT DOWN A STREET CAUSING THE REAR END TO KICK OUT, KIND OF LIKE WHAT HAPPENS TO THE REAR WHEELS WHEN DRIVING A CAR LOSING TRACTION WHILE TURNING ON A WET SURFACE.

NHTSA ID 11415769 · filed May 10, 2021

I HAD BOTH ACTUATORS REPLACED A FEW YEARS AGO. RECENTLY AND SUDDENLY THE STEERING WHEEL WENT 90 DEGREES RIGHT AS I WAS DRIVING OVER 60 MPH, WHILE TRACKING STRAIGHT, AND ALL THE COMPUTER SENSOR WARNING LIGHTS STARTED FLASHING--BRAKES, POWER STEERING, PAWS, LANE DEPARTURE, ETC. VERY SCARY. IT HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS. TOOK TO DEALER SERVICE TODAY, AND TOLD ACTUATORS NEED TO BE REPLACED AND PERHAPS THE CONTROL UNIT. REPAIR XPENSIVE, BUT MORE IMPORTANTLY, A POTENTIALLY VERY DANGEROUS SITUATION, PARTICULARLY IF ONE ATTEMPTS TO CORRECT STEERING WHEEL OFF CENTER SITUATION.

NHTSA ID 11322747 · filed Apr 29, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

THE AUTO-DIMMING REAR-VIEW MIRROR INSIDE THE CAR DOES NOT PROPERLY DIM OR DOES NOT DIM AT ALL RESULTING IN HEADLIGHTS REFLECTING ON THE DRIVER AND CAUSING A CONSTANT DISTRACTION THAT'S POTENTIALLY A DRIVING HAZARD. THERE'S NO MANUAL OPTION TO FORCE IT TO DIM, AND THERE'S NO OPTION TO REPLACE THE AUTO-DIMMING MIRROR WITH A MANUAL ONE. THIS IS NOT AN ISOLATED OCCURRENCE AS IT HAPPENS EXTREMELY REGULARLY; ONLY RARELY DOES IT DIM EFFECTIVELY.

NHTSA ID 10780551 · filed Oct 7, 2015

WINDSHIELD WASHER PUMP WAS DEFECTIVE FROM THE FACTORY. VEHICLE HAD NO ABILITY TO WASH WINDSHIELD. PART REPLACED UNDER WARRANTY BUT WITH CALIFORNIA SUN, THIS BECAME A SERIOUS ISSUE. I HAD TO DRIVE AROUND WITH A SQUIRT BOTTLE IN THE CAR IN ORDER TO KEEP WINDSHIELD CLEAR DUE TO DUST. PART TOOK SOME TIME TO ARRIVE TO LOCAL DEALER. *TR

NHTSA ID 10523378 · filed Jul 5, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

I'VE OWNED THIS VEHICLE OR ACTUALLY IS LEASING IT AND I'VE HAD IT FOR ABOUT 20 MONTHS AND HAVE EXPERIENCED 3 RECALLS ON THIS VEHICLE AND THIS IS SUPPOSE TO BE ACURA'S FLAGSHIP VEHICLE AND I'M TOTALLY NOT PLEASED WITH THESE RECALLS THAT I FEEL ACURA PROBABLY KNEW ABOUT BEFORE RELEASING THE VEHICLE FOR SALE TO THE PUBLIC, IN THE LATEST RECALL WAS FOR MY HEADLIGHTS AND I WAS TOLD BY LETTER AND THEN BY PERSON VIA THE PHONE NOT TO DRIVE THE VEHICLE BECAUSE THE HEADLIGHTS COULD MALFUNCTION OR FALL OUT AND TO GET IT FIXED AT NO CHARGE AS SOON AS POSSIBLE BUT ACURA DEALERS DIDN'T HAVE THE PARTS ON HAND AND HAD TO BE ORDERED AND MY VEHICLE HAD TO STAY PUT IN MY GARAGE FOR ABOUT 4 WEEKS BEFORE SOMEONE FROM CERRITOS ACURA CALLED ME WITH AN SCHEDULE APPT., NOW I FELT THAT ACURA SHOULD'VE GIVEN ME AN RENTAL CAR TO DRIVE WHILE THEY WAITED ON THESE PARTS, I CONTACT ACURA CLIENT RELATIONS DEPT. AND WAS DIRECTED TO SPEAK TO AN LADY MANAGER BY THE NAME OF [XXX] (PHONE # 1-800-382-2238 EXT. [XXX]) AND THIS WAS THE WORST CUSTOMER EXPERIENCE THAT I EVER OCCURRED, HER PHONE ALWAYS WENT STRAIGHT TO HER VOICE MAIL AND WHEN SHE DID CONTACT ME BACK SHE CALLED ME ON MY HOME NUMBER/ CELL PHONE NUMBER INSTEAD OF THE NUMBER I PROVIDED HER WITH (JOB #) SHE OBVIOUSLY DIDN'T LISTEN TO MY MESSAGE AND JUST INSTEAD WAS MONITORING HER CALLS AND CALLED ME BACK ON THE NUMBER SHE HAD ON FILE, I CALLED HER AT LEAST 6 TIMES AND NEVER EVER SPOKE TO HER, ACURA BRAGGED ABOUT THIS CAR GETTING ALL OF THESE ACCOLADES FOR SAFETY AND WAS ACTUALLY ON THE LIST FOR BEST SAFETY VEHICLE IN 2014 AND TO HAVE 3 RECALLS IS AN INCONVENIENCE TO MYSELF AND HAVE GIVEN ME SERIOUS DOUBTS ABOUT PURCHASING FROM THEM EVER AGAIN, I WISH I COULD'VE GOTTEN SOME BETTER CUSTOMER SERVICE VIA THE CLIENT RELATIONS DEPT. AS FOR THE DEALER AND THE SERVICE AND CORRECTING THIS PROBLEM, I WAS VERY PLEASED AND THIS IS MY REASON FOR COMPLAINING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10689883 · filed Feb 23, 2015

DEER WERE CROSSING THE ROAD IN FRONT OF MY VEHICLE. IT IS IMPOSSIBLE ON THIS VEHICLE TO TURN OFF OR DIM HEADLIGHTS UNLESS VEHICLE IS IN PARK OR PARKING BRAKE IS ON (HENCE A COMPLETE STOP). DEER FROZE IN THE HEADLIGHTS AND I HAD TO COMPLETELY STOP IN THE MIDDLE OF THE ROAD IN ORDER TO HAVE THE DEER SAFELY MOVE ON (ONCE LIGHTS WERE OUT). THIS IS A HAZARD TO ME, ANYONE BEHIND ME AND OTHER DRIVERS TRAVELING IN THE OPPOSITE DIRECTION. TURNING OFF THE HEADLIGHTS WHILE MOVING WILL KEEP THE DEER MOVING MOST OF THE TIME. ACURA CLIENT RELATIONS HAS CONFIRMED THIS FEATURE AS BEING "AS DESIGNED" AND HAVE NO SOLUTION TO OFFER. I TRAVEL EVERY EVENING ON THIS ROAD (SPEED LIMIT 55) AND DEER ARE A DAILY OCCURRENCE. I FEEL ACURA SHOULD BE REQUIRED TO DELIVER A FIX TO A CLEAR SAFETY OVERSIGHT. *TR

NHTSA ID 10555825 · filed Dec 12, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

The contact owns a 2014 Acura RLX. The contact stated while driving 60 MPH, the vehicle lost motive power, decelerated to 45 MPH, and failed to accelerate properly. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was persistent. The contact also stated that the front passenger’s side seat belt failed to buckle securely. The vehicle was taken to a dealer where it was diagnosed with steering wheel column failure. The dealer informed the contact of a previous recall, but the recall had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID 11607541 · filed Aug 9, 2024

I'VE OWNED THIS VEHICLE OR ACTUALLY IS LEASING IT AND I'VE HAD IT FOR ABOUT 20 MONTHS AND HAVE EXPERIENCED 3 RECALLS ON THIS VEHICLE AND THIS IS SUPPOSE TO BE ACURA'S FLAGSHIP VEHICLE AND I'M TOTALLY NOT PLEASED WITH THESE RECALLS THAT I FEEL ACURA PROBABLY KNEW ABOUT BEFORE RELEASING THE VEHICLE FOR SALE TO THE PUBLIC, IN THE LATEST RECALL WAS FOR MY HEADLIGHTS AND I WAS TOLD BY LETTER AND THEN BY PERSON VIA THE PHONE NOT TO DRIVE THE VEHICLE BECAUSE THE HEADLIGHTS COULD MALFUNCTION OR FALL OUT AND TO GET IT FIXED AT NO CHARGE AS SOON AS POSSIBLE BUT ACURA DEALERS DIDN'T HAVE THE PARTS ON HAND AND HAD TO BE ORDERED AND MY VEHICLE HAD TO STAY PUT IN MY GARAGE FOR ABOUT 4 WEEKS BEFORE SOMEONE FROM CERRITOS ACURA CALLED ME WITH AN SCHEDULE APPT., NOW I FELT THAT ACURA SHOULD'VE GIVEN ME AN RENTAL CAR TO DRIVE WHILE THEY WAITED ON THESE PARTS, I CONTACT ACURA CLIENT RELATIONS DEPT. AND WAS DIRECTED TO SPEAK TO AN LADY MANAGER BY THE NAME OF [XXX] (PHONE # 1-800-382-2238 EXT. [XXX]) AND THIS WAS THE WORST CUSTOMER EXPERIENCE THAT I EVER OCCURRED, HER PHONE ALWAYS WENT STRAIGHT TO HER VOICE MAIL AND WHEN SHE DID CONTACT ME BACK SHE CALLED ME ON MY HOME NUMBER/ CELL PHONE NUMBER INSTEAD OF THE NUMBER I PROVIDED HER WITH (JOB #) SHE OBVIOUSLY DIDN'T LISTEN TO MY MESSAGE AND JUST INSTEAD WAS MONITORING HER CALLS AND CALLED ME BACK ON THE NUMBER SHE HAD ON FILE, I CALLED HER AT LEAST 6 TIMES AND NEVER EVER SPOKE TO HER, ACURA BRAGGED ABOUT THIS CAR GETTING ALL OF THESE ACCOLADES FOR SAFETY AND WAS ACTUALLY ON THE LIST FOR BEST SAFETY VEHICLE IN 2014 AND TO HAVE 3 RECALLS IS AN INCONVENIENCE TO MYSELF AND HAVE GIVEN ME SERIOUS DOUBTS ABOUT PURCHASING FROM THEM EVER AGAIN, I WISH I COULD'VE GOTTEN SOME BETTER CUSTOMER SERVICE VIA THE CLIENT RELATIONS DEPT. AS FOR THE DEALER AND THE SERVICE AND CORRECTING THIS PROBLEM, I WAS VERY PLEASED AND THIS IS MY REASON FOR COMPLAINING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10689883 · filed Feb 23, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.

NHTSA ID 11010061 · filed Jul 22, 2017

I'VE OWNED THIS VEHICLE OR ACTUALLY IS LEASING IT AND I'VE HAD IT FOR ABOUT 20 MONTHS AND HAVE EXPERIENCED 3 RECALLS ON THIS VEHICLE AND THIS IS SUPPOSE TO BE ACURA'S FLAGSHIP VEHICLE AND I'M TOTALLY NOT PLEASED WITH THESE RECALLS THAT I FEEL ACURA PROBABLY KNEW ABOUT BEFORE RELEASING THE VEHICLE FOR SALE TO THE PUBLIC, IN THE LATEST RECALL WAS FOR MY HEADLIGHTS AND I WAS TOLD BY LETTER AND THEN BY PERSON VIA THE PHONE NOT TO DRIVE THE VEHICLE BECAUSE THE HEADLIGHTS COULD MALFUNCTION OR FALL OUT AND TO GET IT FIXED AT NO CHARGE AS SOON AS POSSIBLE BUT ACURA DEALERS DIDN'T HAVE THE PARTS ON HAND AND HAD TO BE ORDERED AND MY VEHICLE HAD TO STAY PUT IN MY GARAGE FOR ABOUT 4 WEEKS BEFORE SOMEONE FROM CERRITOS ACURA CALLED ME WITH AN SCHEDULE APPT., NOW I FELT THAT ACURA SHOULD'VE GIVEN ME AN RENTAL CAR TO DRIVE WHILE THEY WAITED ON THESE PARTS, I CONTACT ACURA CLIENT RELATIONS DEPT. AND WAS DIRECTED TO SPEAK TO AN LADY MANAGER BY THE NAME OF [XXX] (PHONE # 1-800-382-2238 EXT. [XXX]) AND THIS WAS THE WORST CUSTOMER EXPERIENCE THAT I EVER OCCURRED, HER PHONE ALWAYS WENT STRAIGHT TO HER VOICE MAIL AND WHEN SHE DID CONTACT ME BACK SHE CALLED ME ON MY HOME NUMBER/ CELL PHONE NUMBER INSTEAD OF THE NUMBER I PROVIDED HER WITH (JOB #) SHE OBVIOUSLY DIDN'T LISTEN TO MY MESSAGE AND JUST INSTEAD WAS MONITORING HER CALLS AND CALLED ME BACK ON THE NUMBER SHE HAD ON FILE, I CALLED HER AT LEAST 6 TIMES AND NEVER EVER SPOKE TO HER, ACURA BRAGGED ABOUT THIS CAR GETTING ALL OF THESE ACCOLADES FOR SAFETY AND WAS ACTUALLY ON THE LIST FOR BEST SAFETY VEHICLE IN 2014 AND TO HAVE 3 RECALLS IS AN INCONVENIENCE TO MYSELF AND HAVE GIVEN ME SERIOUS DOUBTS ABOUT PURCHASING FROM THEM EVER AGAIN, I WISH I COULD'VE GOTTEN SOME BETTER CUSTOMER SERVICE VIA THE CLIENT RELATIONS DEPT. AS FOR THE DEALER AND THE SERVICE AND CORRECTING THIS PROBLEM, I WAS VERY PLEASED AND THIS IS MY REASON FOR COMPLAINING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10689883 · filed Feb 23, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2014 ACURA RLX EQUIPPED WITH MICHELIN RADIAL X TUBELESS TIRES, SIZE 245/40R19, AND DOT NUMBER HN1C00LX4312. THE CONTACT STATED THAT THE TIRES WERE DEFECTIVE AND EXHIBITED BUBBLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD REPLACE THE TIRES. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE OF THE TIRES WAS 6,376. THE VEHICLE FAILURE MILEAGE WAS 9,601. UPDATED 3/21/14*CN *TR

NHTSA ID 10566282 · filed Feb 27, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

AS I WAS PULLING INTO A PARKING SPACE IN A SHOPPING PLAZA, THE VEHICLE SUDDENLY ACCELERATED CAUSING ME TO HIT A PARKED VEHICLE ABOUT 10 FT TO MY LEFT. UPDATED 3/17/2015 *JS

NHTSA ID 10608957 · filed Jul 8, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .