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2011 Acura ZDX

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 9, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Jun 27, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Acura ZDX, most frequently naming the airbags and suspension categories. 8 safety recalls have been issued covering this model year; and 90 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V502000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 27, 2019
9,555 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Honda (American Honda Motor Co.)Manufacturer number F5F, Q5EView on NHTSA.gov
19V378000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

May 16, 2019
19,138 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
The risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
The remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Honda (American Honda Motor Co.)Manufacturer number M4O, P4R, T4Q, W4PView on NHTSA.gov
19V182000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Mar 6, 2019
1,101,534 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
The risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
The remedy: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Honda (American Honda Motor Co.)Manufacturer number U40,M45,O41,G44View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Nov 9, 2017

TL* THE CONTACT OWNS A 2011 ACURA ZDX. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE STRUT MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIBRATION THAT ENTERED INTO THE FLOORBOARD AND TRAVELED UP THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO MIKE HAIL ACURA IN SALT LAKE CITY, UTAH AND STATED THAT THE FAILURE WAS A COMMON ISSUE, BUT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. IN ADDITION, THE CONTACT REFERENCED SERVICE BULLETIN NUMBER: 16-020 AS THE DESCRIPTION OF THE FAILURE. THE DEALER STATED THAT THE SERVICE BULLETIN DID NOT INCLUDE THE CONTACT'S VIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ID
11045013
Incident
May 1, 2015
Mileage
40,000 mi
Airbags
Filed Sep 27, 2016

TAKATA RECALL: AMERICAN HONDA/ACURA HAS FAILED TO ADDRESS THE PASSENGER SIDE AIRBAG IN A TIMELY MANNER AND IS REFUSING TO PROVIDE A LOANER CAR IN THE MEAN TIME.

NHTSA ID
10909942
Incident
Jul 7, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B18-022

AIR BAGS

Service Bulletin - Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator.

B18-020

AIR BAGS

Service Bulletin - Warranty Extension: Customer Support Program For Driver's Airbag Inflator for 2013-14 ILX Hybrid and Other Listed Years and Models.

B18-020

AIR BAGS; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.

B18-020

AIR BAGS; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; EQUIPMENT

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.

B20-011

AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

B18-020

AIR BAGS

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Acura ZDX by model year
YearComplaintsRecallsInvestigationsIssue Index
2024535060.1
2017000—
2016000—
2015000—
2014000—
2013050—
2012180—
2011Viewing280—
20109100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.