2024 Acura ZDX

My daughter was driving on the freeway when traffic ahead suddenly slowed. The vehicle issued a forward collision warning approximately three seconds before impact, and she immediately attempted to brake. She reported significant brake pedal pulsation and resistance while attempting to stop. Dashcam footage shows the vehicle's displayed speed decreasing from approximately 49 mph to 44 mph before impact. Additionally, the automatic emergency braking system did not appear to intervene as expected. I recently discovered NHTSA Engineering Analysis EA26006, an active investigation involving the 2024–2026 Acura ZDX and potential braking system failures, including reduced brake assistance and extended stopping distances.

NHTSA ID

11776191

Incident

Oct 29, 2026

My Acura’s rearview backup camera has produced a blurry, fuzzy, and distorted image with blind spots and reduced visibility for approximately two years. The problem is especially noticeable in cold weather. I initially took the vehicle to an authorized Acura dealership in [XXX]. The dealership performed a software update and tested the camera but told me it was functioning like the cameras on other ZDX vehicles on its lot. The software update did not correct the problem. I later learned that Acura had issued a safety recall addressing the same rearview camera defect I had been experiencing. In XXX, I contacted Stockton Acura’s service department regarding the recall. They acknowledged the recall but informed me they did not expect to receive the replacement parts needed to complete the repair for the foreseeable future. They could not provide an estimated repair date. This defective camera creates an ongoing safety hazard because I cannot reliably see pedestrians, children, vehicles, or obstacles behind my vehicle while reversing. The problem has persisted despite the dealership’s attempted software update. I am requesting that NHTSA investigate this safety defect, the dealership’s initial determination that the camera was operating normally, and Acura’s inability to provide replacement parts or a reasonable repair timeframe. I should not be forced to continue driving with compromised rear visibility indefinitely because the manufacturer cannot provide the necessary recall remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11776075

Incident

Jul 1, 2025

​My car is making a severe rattling noise when driving on even the slightest bumps. There has been a recall issued regarding a suspension issue with loose bolts. I have tried calling Acura, have written an email and sent a registered letter to the corporate office. They do not respond. ​Recall Campaign Numbers: 25V234000, 25V018000, 26V306000, 26V112000, 24V614000 ​Acura Case Number: 16703145 ​Core Complaint Description: ​"Dealer refused immediate recall service due to staffing shortages (only one EV technician), scheduling first available appointment 5 months out. Vehicle currently exhibits severe front-end suspension rattling and vibration on normal roads—a known symptom of front stabilizer bar bolt detachment (NHTSA 25V234000/25V018000) near high-voltage lines. Corporate Client Relations has failed to respond or offer alternate transportation/towing." ​Dealer refused immediate recall service due to staffing shortages (only one EV technician), scheduling first available appointment 5 months out. Vehicle currently exhibits severe front-end suspension rattling and vibration on normal roads—a known symptom of front stabilizer bar bolt detachment (NHTSA 25V234000/25V018000) near high-voltage lines. Corporate Client Relations has failed to respond or offer alternate transportation/towing.

NHTSA ID

11774172

Incident

Sep 15, 2026

The contact owned a 2024 Acura ZDX. The contact stated that while driving on several occasions, the vehicle unintendedly applied the brake with the brake warning light illuminated and an audible alert sounding. The vehicle had experienced phantom braking. The contact stated that due to the failure, another vehicle crashed into the rear of the vehicle. The manufacturer was notified of the failure. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure mileage was 18,200.

NHTSA ID

11773778

Incident

Oct 26, 2026

Mileage

18,200 mi

The "shark fin" antenna on the top of the car came off while driving on the highway. I've had no prior issues with it being loose nor did I notice any issues with it being loose when I wash the car. I did not notice it came off until I returned home. The fact that normal highway speeds could cause it to dethatch puts other drivers at risk from the flying debris.

NHTSA ID

11773770

Incident

Oct 7, 2026

The contact owns a 2024 Acura ZDX. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was reversing, the rearview camera displayed a distorted or blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 10,000.

NHTSA ID

11772217

Incident

Oct 19, 2026

Mileage

10,000 mi

2024 Acura ZDX Type S displayed “Service Brake Assist,” “One-Pedal Driving Unavailable: Use Brake for Stopping,” and “Auto Hold Unavailable” simultaneously at 5995 odometer miles. An electronic ticking or clicking sound occurred from the brake-control area and the vehicle experienced a jerking sensation when coming to a stop. This noise originates from under the dashboard near the steering column and suggests a possible malfunction in the braking or electronic control systems. The warnings cleared after the vehicle was shut down and restarted several times. This VIN previously had DTC C2A22 and brake operating simulator-related warranty repairs but this issue has persisted after being inspected by Acura and confirming that all braking systems systems check out.

NHTSA ID

11770444

Incident

Oct 10, 2026

I am reporting a prolonged inability to obtain the rearview\-camera safety recall repair for my leased 2024 Acura ZDX, campaign R06, NHTSA number 26V\-306\. The recall is dated May 14, 2026\. On July 6, 2026, my husband brought the vehicle to Cerritos Acura for a scheduled recall repair appointment at 8:20 a\.m\. The dealership had sent an appointment reminder\. After he arrived, staff said the replacement part was unavailable and the recall could not be completed\. When he asked why the appointment had been accepted and confirmed without the required part, staff apologized but told him to check with the dealership before coming in the future\. We were not notified of the parts shortage before making the trip\. I am attaching the appointment reminder and service adviser’s message from that visit\. Despite repeated calls to dealerships and Acura Client Relations, we continue to be told that parts are unavailable and that someone will notify us\. As of October 4, 2026, the recall remains incomplete, with no estimated parts\-availability date or repair date\. The recall warns that moisture intrusion can cause a blurry, distorted, or black rearview\-camera image, increasing crash or injury risk\. Acura lists parts as available in limited supply, and CARFAX lists the remedy as available, but we have been unable to obtain the repair\. This complaint concerns the failure to provide the recall repair, not a specific camera failure or crash\. I have also submitted a written complaint to Acura Client Relations\. I request that NHTSA review the repair delay and replacement\-parts availability.

NHTSA ID

11768892

Incident

Jul 6, 2026

Owner Notification Letter - Certain 2024 ZDX vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.

Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.

Service Bulletin - Certain 2024 ZDX vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.

Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

Owner Notification Letter - Some 2024 ZDX models may have misrouted camera wires causing the multi-view display images to be reversed.