2024 BMW X7

My 2024 BMW X7—experienced a severe sudden unintended acceleration event. While attempting to back out of my parking space to straighten the vehicle, I put the car in drive and gently touched the accelerator. The vehicle immediately surged forward like a rocket and the acceleration was immediate, extreme, and completely unexpected. Despite my attempts to stop it, the vehicle continued forward, went over a brick ledge and at least 4 granite monuments and struck through the Arnold Monument building. Thankfully, no one was in the building. I believe this incident involved a serious mechanical or electronic malfunction resulting in unintended acceleration. I believe this deserves a thorough and independent investigation. However, my insurance company told my husband if we wanted this to be investigated, I would have to pay for it. I have maintained an excellent driving record throughout my driving history. Although I have experienced two minor fender benders over my 46 years of driving, neither compares to this incident. This was my first serious collision. What component or system failed or malfunctioned, and is it available for inspection upon request? Dial gear? Not sure. - Released full electric torque How was your safety or the safety of others put at risk? The car achieved a rocket like speed within 12 feet of the building and crashed through it. By the grace of God, I ended up with only a goose egg knot on the top of my head. I did experience headaches about 7-10 days after the crash. I was on my way to pick up my [XXX] friend. Thankfully she was not in the car at the time of the crash. Others from our meeting said it sounded like an explosion or a bomb. Has the problem been reproduced or confirmed by a dealer or independent service? No Nothing has been inspected by anyone. There were no symptoms or warning lights prior to the crash. On XXX spoke to the auto body shop and he is recommending to the ins. co. that the vehicle be totaled out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

NHTSA ID

11776819

Incident

Oct 21, 2026

I was driving appx 45 mph in good driving conditions at appx 9:30 am (no weather, no vehicles or debris in front of me, not utilizing cruise control, not distracted) when my vehicle showed Emergency SOS on my screen and began braking, and the entire vehicle turned off within 15 seconds or so of the initial warning/breaking. This was an unprompted event. I (luckily) was 3 minutes from BMW, waited appx 3 minutes, turned the vehicle back on and drove to the dealership. The vehicle's emergency interior lights were on, but no warnings on the dash. The vehicle is current with the dealerhsip.

NHTSA ID

11775056

Incident

Oct 31, 2026

I was told this car has rear cross traffic warning when I ordered it from our local BMW dealer. After several "close calls" in parking lots, I took it into the dealer because it doesn't work like any of our other vehicles (Mercedes). I was told by the dealer that you have to be actively backing up and the car has to be immediately behind you in a very close proximity to the car before it will even alert you. There doesn't seem any active braking either. When you do a search on this issue with BMW's, it is a very common complaint of BMW owners. I believe this is a major safety issue with the feature that BMW claims.

NHTSA ID

11738260

Incident

May 8, 2026

Subject: Failure to Perform Safety Recall 24V-739 / Brake System Failure Description of the Problem:"My 2024 BMW X7 (VIN: [XXX] ) is currently experiencing a critical failure of the Integrated Brake (IB) module, which is part of the active Safety Recall 24V-739. The dashboard displays the message 'Drive carefully. Brake system.' I have contacted BMW AG [XXX] ) and BMW North America multiple times over the past 3 weeks, but they have failed to provide authorization for the repair at the authorized service center (Improtex Motors). The manufacturer is knowingly allowing a vehicle with a life-threatening brake defect to remain on the road by delaying the recall remedy. This is gross negligence regarding a mandatory safety recall." Sincerely, [XXX] Tel / WhatsApp: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735443

Incident

Apr 12, 2026

The X7 engine shut down twice while driving. Both incidents took place in busy traffic, engine shut down with warning sound and error message flashed up on screen and disappeared so quick that no one can remember. As the result, the vehicle was stuck in the middle of busy traffic. Within less than 1 minute, the vehicle can be restarted and driven as normal. The vehicle was brought to BMW dealership since the 1st incident. Dealership implemented software update only. The 2nd incident happened roughly 7 months after the 1st incident. Currently it's with dealership again since the 2nd incident. At the moment of writing up this case, the service advisor told me replacing the 12V battery would solve the issue. However, there's no more details provided regarding how a low battery would cause engine shutdown. This is the concerning part as BMW seems not able to root cause the underlying issue which could cause serious safety risk for occupants of this vehicle.

NHTSA ID

11724802

Incident

Jul 29, 2025

The contact owns a 2024 BMW X7. The contact stated that while his wife was driving, the braking system malfunctioned, and the vehicle hesitated to respond upon depressing the brake pedal. Additionally, the steering wheel became extremely difficult to turn. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where a software update was performed, and the vehicle was repaired. The contact stated that the failures later recurred intermittently, rendering the vehicle unsafe to drive. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic), but the recall remedy parts were not available. The failure mileage was 10,000.

NHTSA ID

11708283

Incident

Aug 2, 2025

Mileage

10,000 mi

After starting car, car went into Power Failure mode, warning to immediately stop car, car continued driving, but eventually engaged parking mode and wouldn’t go back into drive mode until I turned it off and back on again.

NHTSA ID

11704909

Incident

Dec 13, 2025

Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.

NHTSA ID

11685013

Incident

Sep 3, 2025

Potential customer complaints with no fault codes stored / No MIL displayed. 1. “Rough idle after idling for a longer period of time” 2. “Vehicle feels like it is misfiring at idle” The automatic Start/Stop function is deactivated. The vehicle is stopped and the engine runs at idle speed. After prolonged idle operation (approximately 30 to 50 seconds), a slight jolt or slight change in idlespeed may be noticeable. There are no relevant errors in the DME fault code memory. No mixture control error, no misfiring, no error relating to a relevant component of the drive system. Motor vehicles affected: 1. Only MHEVs (mild hybrid electric vehicle) with crankshaft-driven starter generator. 2. Only vehicles with optional equipment 01CE = recuperation system 3. Affected I-levels: I-level 24-07-500 or higher

After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may begin to fail sporadically after adeep sleep cycle. This concern is temporary and the interiorambient lighting will be restored on its ownafter the vehicle is locked/unlocked or colorselection setting is changed.

Air Flap Return

After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might belower than when handed over to the workshop for the repair.

After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle.

Fan Return