EQUIPMENT:OTHER:LABELS
2020 Airstream Atlas
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 1 NHTSA owner-reported complaint for the 2020 Airstream Atlas, most frequently naming the body & structure and other / unspecified categories. 3 safety recalls have been issued covering this model year; and 10 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure150.0%
- Other / unspecified150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSUSPENSION:MULTIPLE AXLE
ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I am the owner of a 2020 Airstream Atlas motorhome (VIN [XXX] ). The vehicle has a recurring and unresolved slide-out defect that presents a serious safety hazard. While driving at highway speeds, the slide-out repeatedly disengaged and extended approximately 2–3 inches, triggering alarms and forcing me to pull over multiple times to reset the system. This occurred on numerous occasions during a long trip and posed a danger to myself and other motorists. The slide-out defect was documented previously under the prior owner at low mileage and was not permanently repaired. Despite extended repair attempts, the condition persists. After operating the vehicle with this unresolved slide-out defect, structural cracking appeared in the body/roof area of the motorhome. The manufacturer, Airstream, has declined warranty coverage for the cracking despite a formal claim submission. The vehicle has experienced excessive downtime for repairs, no loaner was provided, and the safety defect has not been resolved. I am concerned that the slide-out failure compromises the structural integrity of the motorhome and creates an unsafe condition during normal driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11705150
- Incident
- May 17, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT; TIRES
This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
ELECTRICAL SYSTEM
AGM battery system enhancements to verify the Magnum Inverter Charger MMS1012-G has the proper battery charge settings, fuses, and wiring for AGM batteries.
EQUIPMENT
This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
EQUIPMENT; SUSPENSION; SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
If the air ride system is locked in the down position it will not automatically adjust to the correct ride height once the vehicle is in motion. The motorhome is still safe to drive until the service bulletin can be performed. However, if the air suspension has been deflated the airbags must be re-inflated to the correct ride height position prior to operating the vehicle.
EQUIPMENT; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:SEWAGE/BLACK:STORAGE TANK
This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
EQUIPMENT
This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.