RoadVitals

2023 Airstream Atlas

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 27, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 3, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Airstream Atlas, most frequently naming the driver assistance category. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V314000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR

May 3, 2024
8 units potentially affected
The defect: Airstream, Inc. (Airstream) is recalling certain 2023-2024 Atlas motorhomes. The generator may have been installed without a heat shield, which can expose the subflooring to excessive heat.
The risk: Flooring material exposed to heat increases the risk of fire and injury.
The remedy: Dealers will install the heat shield above the generator, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Airstream customer service at [email protected], 1-877-596-6505 or 1-937-596-611 ext. 7401.
Airstream, Inc.View on NHTSA.gov
23V772000

EQUIPMENT:OTHER:LABELS

Nov 17, 2023
3,460 units potentially affected
The defect: Airstream, Inc. (Airstream) is recalling certain 2019-2024 Interstate 19, Interstate 24, Interstate 24X, Rangeline and Atlas motorhomes. The Federal Certification Label and Tire Placard may indicate incorrect tire pressure and tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: Incorrect tire information can result in under-inflated tires or installing the incorrect-size tires, increasing the risk of a crash.
The remedy: Airstream will mail corrected labels, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Airstream, Inc.View on NHTSA.gov
23V327000

ELECTRICAL SYSTEM

May 5, 2023
41 units potentially affected
The defect: Airstream, Inc (Airstream) is recalling certain 2023 Atlas motorhomes. The 16-gauge branch wires may be under protected by a 20-amp fuse, which could allow the wiring to overheat in the event of a short circuit.
The risk: Wiring that overheats can increase the risk of a fire.
The remedy: Dealers will replace the 20-amp fuse with a 5-amp fuse, and install a new circuit, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Airstream, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Mar 27, 2024

Adaptive cruise control turns all Advanced Driver Assistance Systems if it does not sense that there is a vehicle ahead for a period of approx. 45 minutes. The system completely shuts down and cannot be reset manually. After approx. 45 minutes the system turns back on. This happened to me 4 times as I drove across the US. Not have any Advances Driver Assistance Systems operating for a period of 45 minutes is highly dangerous. Apparently there is a fix but it is not currently recognized by Mercedes.

NHTSA ID
11579747
Incident
Aug 16, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

1ST-TSB200-07312024

ELECTRICAL SYSTEM

Certain model year 2023-2025 Atlas E1, Interstate 24 E1 & Interstate 19 E1 touring coaches, the Volta System may fail to re-engage in the charging process, which could lead to the battery pack completely discharging.

1ST-TSB196-93023

ELECTRICAL SYSTEM

Atlas E1 touring coaches equipped with the Volta Power System had the 30 Amp shore breakers installed in the incorrect position inside the breaker box. The 30 amp shore breakers are required to have a hold down bracket per the “National Electrical Code – Article 551-RV 550.40(A), General Requirements, paragraph 408.36(F)”.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Airstream Atlas by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2023Viewing140—
2022030—
2021040—
2020130—
2019020—
2018000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.