UNKNOWN OR OTHER
2014 Airstream Interstate
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 2 NHTSA owner-reported complaints for the 2014 Airstream Interstate, most frequently naming the electrical category. 1 safety recall has been issued covering this model year; and 11 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical2100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I test drove a black Sprinter (with everything working) in June 2022, and I subsequently mailed a $5,000 deposit in June 2022, to have the vehicle removed off the inventory lot until I tendered the balance. I came to the dealership on [XXX], to purchase the Sprinter that I test drove; and the radio, front tv, rear bench seat, back up camera and step was not working properly. They instructed me to take the RV to a local Georgia location (where I live). Upon inspection and diagnosis Multiple problems found that all need to be addressed. For some unknown reason a jumper wire had been installed between the chassis batteries and the coach batteries. I can only assume this was used to trick the inverter into charging even when the coach batteries were low. This wire needs to be removed. Incorrect batteries. The unit has 2 wet cell batteries, these need to be AGMs, this is a health and fire hazard. The inverter charger is only outputting12VDC at 7A, even though it is rated for 50A. The internal fan makes a clicking/rubbing sounds when it turns on, the inverter needs to be replaced. It is a Magnum MMS1012. The battery disconnect is not working remotely, I have verified the switch wiring and continuity. The disconnect is faulty, AS P# 512604. Also, it was later discovered that the macerator mounting bolts are badly rusted to a point they will not come off without breaking and they are also welded to the mounting bracket. Upon review of my paperwork, photos & videos taken during the test drive, I discovered that the vehicle that I test drove was actually a 2015 Sprinter and not the 2014, that they sold to me. The dealership deliberately switched the vehicle without telling me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11565253
- Incident
- Oct 1, 2022
AN AIRSTREAM INTERSTATE OWNER EXPERIENCED A FIRE IN HIS/HER VEHICLE IN JUNE 2018. HTTP://WWW.AIRFORUMS.COM/FORUMS/F240/ELECTRICAL-BURNING-HEAVY-SMOKE-W-3YR-OLD-GRANDSON-SLEEPING-IN-AI-182891.HTML IT APPEARED THAT A MAGNUM ENERGY INC. MMS1012 CAUGHT FIRE UNDER CONDITIONS IDENTICAL TO THOSE DESCRIBED IN NHTSA SAFETY RECALL REPORT 17V-704. THE DEFECT DESCRIBED IN NHTSA SAFETY RECALL REPORT 17V-704 IS PRESENT IN THE AIRSTREAM INTERSTATE VEHICLES 2014-2018, UNTIL AIRSTREAM CHANGED THE DESIGN OF THE ELECTRICAL SYSTEM IN THE 2019 MODEL YEAR (PRESUMABLY TO REMEDY THIS SAFETY RISK). THE RISK IS MUCH GREATER IN THE AIRSTREAM VEHICLES, HOWEVER, BECAUSE 1) THE MAGNUM MMS1012 IS (IMPROPERLY) MOUNTED ON A FLAMMABLE WOOD BOARD IN A FLAMMABLE WOOD BOX, AND 2) THE MMS1012 IS MOUNTED DIRECTLY UNDERNEATH THE SLEEPING AREA OF THE RV INSIDE THE CABIN. IT APPEARS AIRSTREAM BECAME AWARE OF THIS RISK MORE THAN A YEAR AGO, BECAUSE AIRSTREAM CHANGED THE DESIGN OF THE RV ELECTRICAL SYSTEM IN THE 2019 MODEL YEAR, PRESUMABLY TO REMEDY THE RISK. AIRSTREAM HAS NOT ISSUED A SERVICE BULLETIN OR RECALL YET TO APPLY THE REMEDY TO OLDER MODEL YEARS (2014-2018). SINCE THE RISK IS ALREADY IDENTIFIED AS DESCRIBED IN 17V-704, I THINK THE NHTSA SHOULD EXPAND THE RECALL TO INCLUDE ALL AIRSTREAM INTERSTATE RVS FROM 2014 TO 2018, BECAUSE AIRSTREAM APPEARS UNWILLING TO TAKE REMEDIAL ACTION ON THEIR OWN.
- NHTSA ID
- 11110623
- Incident
- Jun 1, 2018
- Mileage
- 40,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT; TIRES
This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
EQUIPMENT
This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
EQUIPMENT; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:SEWAGE/BLACK:STORAGE TANK
This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
EQUIPMENT
This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, and includes the features of the new radios. - Advises of the use of a new power tounge jack we started installing on certain travel trailers in January 2020. We've included manual crank handle instructions, as well as maintenance tips. - A breakdown of our vendor's parts warranty which include the warranty length and requirements by vendor. - Airtsream technician training and how to sign up.
EQUIPMENT
The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on disinfecting an RV.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.