RoadVitals

2011 Altec AC35/38 Crane

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 10, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Altec AC35/38 Crane. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V193000

EQUIPMENT

May 10, 2013
56 units potentially affected
The defect: Altec is recalling certain model year 2010-2011 AC35/38 cranes equipped with 31-55 foot telescopic jibs built between 2010 and 2011. The jib attachment bracket is not sufficient for loads that can occur when the fully extended jib is lifted off the ground.
The risk: If the jib fails while the crane is in operation, it could pose a risk of injury to people in close proximity.
The remedy: Altec will notify owners and dealers will install jib bracket reinforcement kits. Dealers will also install a kit to repair any jib bracket that is damaged. The recall began on July 8, 2013. Owners may contact Altec at 1-877-462-5832. Altec's recall campaign number is CSN 576.
Altec Industries Inc.Manufacturer number CSN 576View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SIL-606

EQUIPMENT

ALTEC: PRODUCT IMPROVEMENT INFORMATION IS PROVIDED REGARDING PARTS THAT WILL BE COVERED ON CERTAIN PM CRANES THAT MANUFACTURER HAD INSTALLED. *PE

SIL606

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

ALTEC: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. INFORMATION REGARDING HIGH PRESSURE HOSE REPLACEMENT . *LJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec AC35/38 Crane by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.