RoadVitals

2018 Altec AH125

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 17, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Altec AH125. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V708000

SUSPENSION: ADJUSTMENT:AUTOMATIC ELECTRICAL/HYDRAULIC

Nov 17, 2020
13 units potentially affected
The defect: Altec Industries Inc. (Altec) is recalling certain 2006-2020 AH150 and AH125S Articulating Non-Overcenter Aerial Devices. The incorrect counterbalance valve may have been installed in the main lift cylinder. As a result, at certain boom positions the counterbalance valve will open due to the pressure in the cylinder exceeding the setting.
The risk: If one of the hoses between the cylinder and the external counterbalance valve manifold were to fail to hold pressure, the boom could unexpectedly lower, increasing the risk of an injury.
The remedy: Altec will notify owners, and dealers will install the correct counterbalance valve if necessary, free of charge. The recall began January 11, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 784.
Altec Industries Inc.Manufacturer number CSN 784View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SIL 3105

EQUIPMENT

Altec has learned that the affected units may have incorrect fittings installed at the lower control station manifold block. Incorrect fittings can allow air into the hydraulic system. The presence of air in the hydraulic system will cause abnormal operation, noise, and damage to the pump.

SIL 804

EQUIPMENT

Altec has learned that certain AH125 aerials built between 2018 to 2020 have bolted joints on the upper boom hose carrier mountings which can fail and allow the hose carrier to come loose within the boom. This can cause damage to the hose carrier and result in unplanned downtime. Altec requires that the upper boom hose carrier mountings on each unit be inspected. The inspection must be completed no later than the next periodic maintenance interval or 30 days from the receipt of this SIL, whichever comes first.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec AH125 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018Viewing010—
2017010—
2016020—
2015030—
2014020—
2013020—
2012010—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.