RoadVitals

2013 Altec HL125

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 23, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Altec HL125. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V398000

EQUIPMENT:MECHANICAL

Jun 23, 2015
23 units potentially affected
The defect: Altec Industries Inc. (Altec) is recalling certain model year 2013-2015 Altec AH125, HL125 and AH150 aerial devices manufactured January 7, 2013, to January 2, 2015. In the affected vehicles, the rotation bearing fasteners may fail.
The risk: If the fasteners that attach the aerial device to the truck fail, the boom may unintentionally move, increasing the risk of personal injury or death to the aerial device user or those nearby.
The remedy: Altec will notify owners and instruct users to complete their annual torque inspection. Any bolts that break during the inspection will be replaced, free of charge. The recall began on July 22, 2015. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 620.
Altec Industries Inc.Manufacturer number CSN 620View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SIL-859

EQUIPMENT

Altec has learned that on AH75/85/100, AH75A/85A/100A, and HL125 aerial devices built from November 2003 to January 2021, there is potential for the jib rotational positioning pin to disengage when the platform is tilted down 90 degrees or more from the level working position. This is due to the combination of wear to the edges of the jib indexing plate pinning holes during use and vertical clearance in the jib pivot due to manufacturing tolerances. Altec has developed a kit which provides a new jib rotational positioning pin with greater engagement and adds spacers to limit the vertical clearance in the jib pivot, for use if inspection shows it is required.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec HL125 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016010—
2015020—
2014010—
2013Viewing010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—
2002010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.