RoadVitals

2016 American Coach American Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 27, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 8, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2016 American Coach American Eagle, most frequently naming the body & structure category. 3 safety recalls have been issued covering this model year; and 34 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:BODY

Dec 8, 2023
259 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2016-2023 American Coach American Eagle motorhomes. Turbulence may loosen or break the rear air deflector mounting bracket hardware.
The risk: Loose or broken mounting bracket hardware can allow the deflector to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy: Dealers will replace the attachment hardware bracket and fasteners, free of charge. Owner notification letters were mailed February 1, 2024. REV's number for this recall is 231205REV.
REV Recreation GroupManufacturer number 231205REVView on NHTSA.gov

EQUIPMENT

Jul 12, 2019
163 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2016-2019 American Coach American Eagle and 2016 American Heritage motorhomes equipped with factory-installed rear air deflectors. The center mounting plate for the rear air deflector may have been installed incorrectly with screws that may loosen, possibly resulting in the air deflector detaching from the vehicle.
The risk: If the rear air deflector detaches from the motorhome, it may become a road hazard, increasing the risk of a crash.
The remedy: REV will notify owners, and dealers will properly secure the rear air deflector to the fiberglass cap with rivets, free of charge. The recall began August 30, 2019. Owners may contact REV customer service 1-800-509-3417. REV's number for this recall is 190709REV.
REV Recreation GroupManufacturer number 190709REVView on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 3, 2017
693 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2015-2016 American Coach American Heritage and American Tradition motorhomes, 2015-2017 American Coach American Revolution and American Coach American Eagle motorhomes, 2016 American Coach American Allegiance motorhomes, 2016-2017 American Coach American Dream motorhomes and 2017 Holiday Rambler Diplomat and Holiday Rambler Scepter motorhomes. The support for the interior steps may have been inadequately secured, possibly resulting in the solid-surface step tread being unstable.
The risk: An unstable step tread can increase the risk of an injury.
The remedy: REV will notify owners, and dealers will install new screws to properly secure the support for the interior steps, free of charge. The recall began on April 21, 2017. Owners may contact REV customer service at 1-800-509-3417. REV's number for the recall is 170228REV.
REV Recreation GroupManufacturer number 170228REVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Mar 27, 2018

2016 AMERICAN EAGLE. CONSUMER WRITES IN REGARDS TO PLYWOOD CLEATS SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WAS LOCATED OVER 100 MILES AWAY SO HE COMPLETED THE RECALL HIMSELF.*JS

NHTSA ID
11031288
Incident
Sep 6, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

191010REV_Own_Lt

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

The purpose of this owner notification letter is to inform the owners of certain 2016-2019 American Coach Eagle Class A diesel motorhomes, equipped with foil cabinetry (Option 455), about Product Upgrade 191010REV. NOTE: Model 45 T is not affected by this campaign. CONDITION: On motorhomes affected by this Product Upgrade, the microwave, mounted below a cabinet, has insufficient venting. This can allow moisture to collect and condense on the cabinet front.

191010REV_Dlr_Lt

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

The purpose of this dealer notification letter is to inform all REV Recreation Group dealers about Product Upgrade 191010REV, affecting certain 2016-2019 American Coach Eagle Class A diesel motorhomes, equipped with foil cabinetry (Option 455). NOTE: Model 45 T is not affected by this campaign. CONDITION: On motorhomes affected by this Product Upgrade, the microwave, mounted below a cabinet, has insufficient venting. This can allow moisture to collect and condense on the cabinet front.

191010REV_SB

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

The purpose of this Product Upgrade Service Bulletin is to inform all REV Recreation Group dealers about the need to shim the microwave’s rear mounting bracket to allow adequate ventilation on certain 2016-2019 American Coach Eagle Class A diesel motorhomes, equipped with foil cabinetry (Option 455). NOTE: Model 45 T is not affected by this campaign. CONDITION: On motorhomes affected by this Product Upgrade, the microwave, mounted below a cabinet, has insufficient venting. This can allow moisture to collect and condense on the cabinet front.

190312REV

ENGINE

The purpose of this Product Upgrade Owner Notification Letter is to inform the owners of certain model year 2016 American Coach American Allegiance, certain model year(s) 2016-2019 American Coach American Dream, certain model year(s) 2016-2019 American Coach American Eagle, certain model year 2016 American Coach American Heritage, and certain model year 2016 American Coach American Tradition, Class A motorhomes, about Product Upgrade Campaign 190312REV. On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.

LCI TSB0800219

EQUIPMENT; POWER TRAIN

The purpose of this Technical Service Bulletin is to inform REV Recreation Group dealers of the need to inspect Power Gear Power Up/Power Down leveling jacks for common wear versus abnormal leakage.

PUB-190312REV-1

ENGINE

The purpose of this Product Upgrade Dealer Notification Letter is to inform REV Recreation Group dealers about Product Upgrade Campaign 190312REV. On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

American Coach American Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025010
2024010
2023020
2022010
2021010
2020110
2019020
2018030
2017140
2016Viewing130
2015030
2014020
2013010
2006100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.