RoadVitals

2020 American Coach American Eagle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 21, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 8, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 American Coach American Eagle, most frequently naming the body & structure, electrical and steering categories. 1 safety recall has been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V833000

STRUCTURE:BODY

Dec 8, 2023
259 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2016-2023 American Coach American Eagle motorhomes. Turbulence may loosen or break the rear air deflector mounting bracket hardware.
The risk: Loose or broken mounting bracket hardware can allow the deflector to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy: Dealers will replace the attachment hardware bracket and fasteners, free of charge. Owner notification letters were mailed February 1, 2024. REV's number for this recall is 231205REV.
REV Recreation GroupManufacturer number 231205REVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectricalSteering
Filed Oct 21, 2021

1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects

NHTSA ID
11437708
Incident
Oct 21, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

200515REV_OWNLTR

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT

The purpose of this Product Upgrade owner notification letter is to inform the owners of certain model year 2019 American Coach Dream and certain model year 2020 American Coach Revolution about Product Upgrade 200515REV. On motorhomes affected by this Product Upgrade, an older revision of the rear pipe section of the Aqua-Hot exhaust may have been installed during production, resulting in a configuration that will make the Aqua-Hot exhaust pipe exit the rear of the coach, below the trailer hitch skid guard. This could cause the exhaust pipe’s chrome tip to become damaged from scraping if the vehicle is driven on an incline.

200224REV_OWNLTR

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

The purpose of this Owner Notification Letter is to inform the owners of certain model year 2020 American Coach brand Dream, Eagle and Revolution motorhomes, manufactured January 17, 2019 through December 16, 2019, about Product Upgrade 200224REV. On motorhomes affected by this Product Upgrade, the keyless entry system may be wired in such a manner that when the LOCK button is pressed on the key fob and the docking lights are on, the fuse located in position P18 (AUX Hot) within the battery control center may fail.

200224REV_OWNLTR

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

The purpose of this Owner Notification Letter is to inform the owners of certain model year 2020 American Coach brand Dream, Eagle and Revolution motorhomes, manufactured January 17, 2019 through December 16, 2019, about Product Upgrade 200224REV. On motorhomes affected by this Product Upgrade, the keyless entry system may be wired in such a manner that when the LOCK button is pressed on the key fob and the docking lights are on, the fuse located in position P18 (AUX Hot) within the battery control center may fail.

200224REV_OWNLTR

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

The purpose of this Owner Notification Letter is to inform the owners of certain model year 2020 American Coach brand Dream, Eagle and Revolution motorhomes, manufactured January 17, 2019 through December 16, 2019, about Product Upgrade 200224REV. On motorhomes affected by this Product Upgrade, the keyless entry system may be wired in such a manner that when the LOCK button is pressed on the key fob and the docking lights are on, the fuse located in position P18 (AUX Hot) within the battery control center may fail.

200224REV_DLRLTR

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

The purpose of this Dealer Notification Letter is to inform REV Recreation Group dealers about Product Upgrade 200224REV. On motorhomes affected by this Product Upgrade, the keyless entry system may be wired in such a manner that when the LOCK button is pressed on the key fob and the docking lights are on, the fuse located in position P18 (AUX Hot) within the battery control center may fail.

200224REV_SB

ELECTRICAL SYSTEM:WIRING; EQUIPMENT

The purpose of this Product Upgrade Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, modify the wire harness for the keyless entry system on certain 2020 American Coach brand Dream, Eagle and Revolution motorhomes manufactured January 17, 2019 through December 16, 2019. A list of affected vehicle serial numbers appears at the end of this Bulletin. On motorhomes affected by this Product Upgrade, the keyless entry system may be wired in such a manner that when the LOCK button is pressed on the key fob and the docking lights are on, the fuse located in position P18 (AUX Hot) within the battery control center may fail.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

American Coach American Eagle by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024010—
2023020—
2022010—
2021010—
2020Viewing110—
2019020—
2018030—
2017140—
2016130—
2015030—
2014020—
2013010—
2006100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.