2020 American Coach American Eagle Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 American Coach American Eagle, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure133.3%
- Electrical133.3%
- Steering133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .