RoadVitals

2016 American Coach American Heritage

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jul 12, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2016 American Coach American Heritage. 2 safety recalls have been issued covering this model year; and 28 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V529000

EQUIPMENT

Jul 12, 2019
163 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2016-2019 American Coach American Eagle and 2016 American Heritage motorhomes equipped with factory-installed rear air deflectors. The center mounting plate for the rear air deflector may have been installed incorrectly with screws that may loosen, possibly resulting in the air deflector detaching from the vehicle.
The risk: If the rear air deflector detaches from the motorhome, it may become a road hazard, increasing the risk of a crash.
The remedy: REV will notify owners, and dealers will properly secure the rear air deflector to the fiberglass cap with rivets, free of charge. The recall began August 30, 2019. Owners may contact REV customer service 1-800-509-3417. REV's number for this recall is 190709REV.
REV Recreation GroupManufacturer number 190709REVView on NHTSA.gov
17V139000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 3, 2017
693 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2015-2016 American Coach American Heritage and American Tradition motorhomes, 2015-2017 American Coach American Revolution and American Coach American Eagle motorhomes, 2016 American Coach American Allegiance motorhomes, 2016-2017 American Coach American Dream motorhomes and 2017 Holiday Rambler Diplomat and Holiday Rambler Scepter motorhomes. The support for the interior steps may have been inadequately secured, possibly resulting in the solid-surface step tread being unstable.
The risk: An unstable step tread can increase the risk of an injury.
The remedy: REV will notify owners, and dealers will install new screws to properly secure the support for the interior steps, free of charge. The recall began on April 21, 2017. Owners may contact REV customer service at 1-800-509-3417. REV's number for the recall is 170228REV.
REV Recreation GroupManufacturer number 170228REVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PUB-190814REV-ow

STRUCTURE:BODY

The purpose of this Product Upgrade owner notification letter is to inform the owners of certain model year 2015 American Eagle, model year 2015-2016 American Heritage, model year 2015-2016 American Tradition, model year 2016 American Allegiance, model year 2016-2019 American Dream, model year 2017-2018 American Revolution, and model year 2020 American Revolution class A diesel motorhomes about Product Upgrade 190827REV. On motorhomes affected by this Product Upgrade, the rear air deflector, mounted to the rear fiberglass cap, was attached with a series of brackets and screws. The brackets used in this application had slots in certain areas where they attached to the cap. Over time, these brackets could shift or slide within the confines of the slots. This movement can cause the rear air deflector to become slightly misaligned. On motorhomes affected by this Product Upgrade, the rear air deflector, mounted to the rear fiberglass cap, was attached with a series of brackets and screws. The brackets used in this application had slots in certain areas where they attached to the cap. Over time, these brackets could shift or slide within the confines of the slots. This movement can cause the rear air deflector to become slightly misaligned."

PUB-190814REV-de

STRUCTURE

The purpose of this Product Upgrade dealer notification letter is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, replace and supplement the existing fasteners attaching the rear air deflector on certain model year 2015-2020 American Coach brand and certain model year 2018-2019 Monaco brand Class A diesel motorhomes. A list of affected vehicles appears at the end of this bulletin. On motorhomes affected by this Product Upgrade, the rear air deflector, mounted to the rear fiberglass cap, was attached with a series of brackets and screws. The brackets used in this application had slots in certain areas where they attached to the cap. Over time, these brackets could shift or slide within the confines of the slots. This movement can cause the rear air deflector to become slightly misaligned.

PUB-190814REV-Re

STRUCTURE:BODY

The purpose of this Product Upgrade Service Bulletin is to inform all REV Recreation Group dealers about the need to inspect, and if necessary, replace and supplement the existing fasteners attaching the rear air deflector on certain model year 2015-2020 American Coach brand and certain model year 2018-2019 Monaco brand Class A diesel motorhomes. A list of affected vehicles appears at the end of this bulletin. On motorhomes affected by this Product Upgrade, the rear air deflector, mounted to the rear fiberglass cap, was attached with a series of brackets and screws. The brackets used in this application had slots in certain areas where they attached to the cap. Over time, these brackets could shift or slide within the confines of the slots. This movement can cause the rear air deflector to become slightly misaligned.

LCI TSB0800219

EQUIPMENT; POWER TRAIN

The purpose of this Technical Service Bulletin is to inform REV Recreation Group dealers of the need to inspect Power Gear Power Up/Power Down leveling jacks for common wear versus abnormal leakage.

PUB-190312REV-1

ENGINE

The purpose of this Product Upgrade Dealer Notification Letter is to inform REV Recreation Group dealers about Product Upgrade Campaign 190312REV. On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.

PUB-190312REV

ENGINE

The purpose of this Product Upgrade Bulletin is to inform REV Recreation Group dealers of the need to inspect and, if necessary, correct the routing of hydraulic hoses on certain Class A diesel motorhomes: model year 2016 American Coach American Allegiance, model year(s) 2016-2019 American Coach American Dream, model year(s) 2016-2019 American Coach American Eagle, model year 2016 American Coach American Heritage, model year 2016 American Coach American Tradition, model year 2016 Monaco Dynasty, model year(s) 2018-2019 Monaco Marquis, and model year(s) 2018-2019 Monaco Signature. On motorhomes affected by this Product Upgrade, the hydraulic hoses may be connected to the manifold/pump in a manner that causes them to be too tightly coiled, compressed or obstructed, which may cause the hoses to leak.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

American Coach American Heritage by model year
YearComplaintsRecallsInvestigationsIssue Index
2016Viewing020—
2015020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.