RoadVitals

2014 Aston Martin DB9

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 17, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 11, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2014 Aston Martin DB9, most frequently naming the electrical category. 6 safety recalls have been issued covering this model year; and 33 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V796000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Dec 11, 2017
3,493 units potentially affected
The defect: Aston Martin The Americas (Aston Martin) is recalling certain 2009-2016 DB9, 2009-2012 DBS, 2010-2015 Rapide, 2012 Virage, and 2014 Vanquish vehicles equipped with a 6-Speed Touchtronic II Automatic Transmission. A communication error between the Engine Control Module (ECM) and the Transmission Control Module (TCM) can cause the transmission park pawl to not engage.
The risk: If the park pawl does not engage and the vehicle is stopped on a slope and exited without the parking brake being applied, the vehicle may unexpectedly roll, increasing the risk of a crash.
The remedy: Aston Martin will notify owners, and dealers will update the TCM software, free of charge. The recall is expected to begin February 1, 2018. Owners may contact Aston Martin customer service at 1-888-923-9988. Aston Martin's number for this recall is RA-07-0028.
Aston Martin The AmericasManufacturer number RA-07-0028View on NHTSA.gov
15V846000

LATCHES/LOCKS/LINKAGES

Dec 16, 2015
6,076 units potentially affected
The defect: Aston Martin Lagonda of North America (Aston Martin) is recalling certain model year 2010-2015 DB9, 2010-2012 DBS, 2010-2016 V8 Vantage, 2012 Virage, 2010-2016 Rapide, 2014-2016 Vanquish, 2011-2016 V12 Vantage, and 2012-2013 V12 Zagato vehicles. The affected vehicles are equipped with interior door unlocking mechanisms that may not function when the vehicle has been locked from the outside. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
The risk: If the doors cannot be opened by an occupant from inside the vehicle, they may be trapped inside, increasing their risk of injury.
The remedy: Aston Martin will notify owners, and dealers will disable the double locking feature by reprogramming the software, free of charge. The recall began August 10, 2016. Owners may contact Aston Martin customer service at 1-888-923-9988. Aston Martin's number for this recall is RA-01-0021.
Aston Martin Lagonda of North AmericaManufacturer number RA-01-0021View on NHTSA.gov
14V753000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Nov 25, 2014
7,256 units potentially affected
The defect: Aston Martin Lagonda of North America (Aston Martin) is recalling certain model year 2006-2014 DB9, V12 Vantage, V8 Vantage, DBS, and Virage vehicles manufactured July 3, 2006, to November 5, 2014. In the affected vehicles, the electronic control module for the driver and front passenger seat heaters may fail, preventing the seat heaters from being able to be turned off.
The risk: If the electronic control module fails, the seat heater could get hot enough that areas of the seat may overheat and smolder, increasing the risk of injury to the seat occupant.
The remedy: Aston Martin will notify owners, and dealers will install an additional module to the circuit that can interrupt the power to the seat heaters in case the electronic control module for the seat heaters fails, free of charge. The recall began in January 2015. Owners may contact Aston Martin Customer Service by calling 1-888-923-9988. Aston Martin's number for this recall is RA-01-0019.
Aston Martin Lagonda of North AmericaManufacturer number RA-01-0019View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 17, 2023
Fire reported

THIS CAR HAS A SPRING COMPRESSION CHAMBER WHERE THE KEY GOES IN THE DASHBOARD . TWICE OVER THE LAST 6 YRS THE CHAMBER HAS SPIT THE KEY OUT LIKE A BULLET AND SHUT THE CAR OFF. ONCE WHILE I WAS DRIVING ON A HIGHWAY IN 2017 AND AT A GAS STATION IN 2023. THE CHAMBER SMOKES UP AND IF SOMEONE WAS IN THE BACK SEAT THEY C/H/B KILLED BY THE FORCE OF THE CRYSTAL GLASS KEY. I REPORTED THE INCIDENTS TO THE ASTON MARTIN US REPS AND WAS SUMMARILY DISMISSED. THEY IGNORED ME. THE ASTON MARTIN DIMMITT GROUP IN TAMPA SERVICED MY CAR THIS YEAR. THIS IS VERY DANGEROUS AND SINCE THEY DID NOT WANT TO ACKNOWLEDGE MY OUTREACH I FELT COMPELLED TO FILE THIS COMPLAINT. I DONT WANT ANYONE GETTING HURT. THIS IS A 250K CAR! I HAVE ALL THE REPAIR BILLS AND DOCUMENTATION THAT I HAD TO PAY FOR . MOST RECENT $18,000 IN 2023. I TRIED TO UPLOAD RECENT INVOICE ON YOUR UPLOAD PAGE BUT IT WOULD NOT TAKE. I CAN EMAIL TO YOU IF ASKED. THANK YOU FOR YOUR TIME AND CONSIDERATION.

NHTSA ID
11517531
Incident
Jan 26, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SPL-30-1545

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Phased Launch of Bosch MTS 6531 VCI Unit

SPL-10-1520

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Compliance with E10 Fuel

SB-30-1282V2

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Set up Guide for Data Loggers

OTH-19-1368

ENGINE AND ENGINE COOLING

Crankshaft Sensor - High RPM Test

OTH-30-1308

EQUIPMENT

Customer Handover Checklist

SB-30-1282

EQUIPMENT

Set up Guide for Dataloggers

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Aston Martin DB9 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016010—
2015220—
2014Viewing160—
2013050—
2012050—
2011040—
2010040—
2009250—
2008040—
2007430—
2006030—
2005010—
2004000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.