2015 Audi A3 Cabriolet Fuel system Problems

The contact owns a 2015 Audi A3. The contact stated while refueling, there was gasoline leaking from the vehicle. The contact was able to drive the vehicle however, while the vehicle was parked gasoline was still leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the suction pump had failed and that the suction pump, charcoal canister, and a valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 113,000.

NHTSA ID

11535597

Incident

Jul 17, 2023

Mileage

113,000 mi

The contact owns a 2015 Audi A3. The contact stated that while her husband was driving at an undetermined speed, the fuel level decreased. The driver noticed that fuel was pouring out of the vehicle. The driver added fuel to the vehicle and continued driving. The vehicle was parked for several days. While the contact was driving the vehicle, the vehicle worked as designed. The contact stated that while driving, she was informed by another motorist that fuel was leaking from the vehicle. The contact pulled up to the gas station and became aware that fuel was pouring out of the nozzle. There was an odor of fuel detected inside the vehicle. The contact was able to add fuel. The vehicle was taken to the local dealer where it was diagnosed that the suction pump and EVAP system were inoperable. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle was repaired in 2018 under NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) but provided no additional assistance. The failure mileage was approximately 162,000.

NHTSA ID

11482470

Incident

Aug 20, 2022

Mileage

162,000 mi

The contact owns a 2015 Audi A3. The contact stated that while refueling the vehicle, the contact noticed that the fuel door was sticking. The vehicle was taken to the local dealer and diagnosed with a faulty fuel actuator which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 63,000.

NHTSA ID

11432014

Incident

Aug 16, 2021

Mileage

63,000 mi

The contact owns a 2015 Audi A3. The contact stated that she noticed there was fuel leaking on the ground while the vehicle was parked. The vehicle was taken to the dealer and the adapt system solenoid and charcoal canister was repaired. However, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The failure mileage was approximately 67,800.

NHTSA ID

11430297

Incident

Aug 24, 2021

Mileage

67,800 mi

NO RECALLS CONNECTED TO VIN, DESPITE RECALLS SHOWING ACCORDING TO NHTSA.ORG WEBSITE FOR "2015 AUDI A3" AND VISIBLE COMPLAINTS FOR ISSUE. ISSUE IS LOW PRESSURE FUEL PUMP FAILURE AND FUEL TANK. PER DEALER SERVICE DOCUMENTATION/ RECEIPT "FAULTY LOW PRESSURE FUEL" PUMP. CAR AT 29000 MILES WOULD HAVE A NO START OR START AND IMMEDIATELY SHUT OFF, AT TIMES RUN BUT ENGINE POWER CUTTING OUT WHILE RUNNING NORMALLY BELOW 50 MPH, SPUTTERING. CHECK ENGINE LIGHT ON. DEALER FIRST REPLACED HIGH PRESSURE FUEL PUMP, WHICH DID NOT RESOLVE ISSUE. THE REPLACEMENT OF LOW PRESSURE FUEL PUMP DID FIX THE ISSUE. NOW VEHICLE AT 33000 MILES AND IS UNABLE TO TAKE FUEL FROM ANY GAS STATION PUMP. PER NHSTA.ORG WEBSITE, FOR "2015 AUDI A3" THERE IS A RECALL FOR THE FUEL TANK. REMEDY TO FIX ISSUE PER CERTIFIED MECHANIC IS FUEL TANK REPLACEMENT. PER NHSTA.ORG WEBSITE AGAIN, FOUR RECALLS SHOWING FOR "2015 AUDI A3" OF THESE FOUR 1) SUCTION PUMP MAY ALLOW FUEL INTO THE EVAP SYSTEM AND 2) IMPROPER PLATING MAY CAUSE FUEL PUMP TO FAIL ARE MORE THAN LIKELY WHAT IS AFFECTING MY VEHICLE BUT NOT CONNECTED TO MY SPECIFIC VIN. CURRENT MILEAGE OF CAR IS 33540. ALL PHYSICAL DOCUMENTATION / RECEIPTS AVAILABLE.

NHTSA ID

11170278

Incident

Feb 20, 2018

Mileage

29,300 mi

TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI NORTH PARK (210-960-6000, LOCATED AT 15670 I-35, SELMA, TX 78154) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE FUEL PUMP. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

NHTSA ID

11161367

Incident

Nov 21, 2018

Mileage

42,000 mi

"UNDER INFLATED LEFT FRONT TIRE" MESSAGE CAME ON. TOOK IT TO AUDI SERVICE CENTER IN GAINESVILLE, FL. AFTER CHECKING THE TIRES, THE ENGINE WOULD NOT START. AFTER SEVERAL ATTEMPTS IT STARTED BUT KEPT STALLING. THEY ORDERED A N290 VALVE AND REPLACED IT, STILL HAVE SAME PROBLEM AND NO WARNING MESSAGES. THEY CONTACTED AUDI HEADQUARTERS YESTERDAY, BUT HAVE NOT RESOLVED THE PROBLEM. WAITING TO HEAR FROM THEM.

NHTSA ID

11132942

Incident

Sep 27, 2018

Mileage

62,000 mi

HIGH PITCH NOISE YOU CAN HEAR FROM THE FUEL PUMP. CAR STALLED ON ME. MY VIN IS NOT APART OF THE CURRENT NHTSA CAMPAIGN NUMBER: 15V229000. WOULD LIKE TO GET MY FUEL PUMP REPLACED BEFORE IT STALLS OR WON'T START AGAIN ON ME.

NHTSA ID

11130439

Incident

Sep 17, 2018

Mileage

25,561 mi

CAR GAS 60,000 MILES ON IT AND THE HIGH PRESSURE FUEL PUMP ON THE VEHICLE FAILED!!! AS WELL AS I CANNOT PUT GAS IN MY CAR. AUDI HAS NOTE OF BOTH PROBLEMS AFFECTING NUMEROUS VEHICLES AND CHOOSES TO NOT DO ANYTHING CONCERNING IT. THIS IS ABSURD!!! THESE VEHICLES ARE UNSAFE ESPECIALLY SINCE THE ISSUE IS A FUEL ISSUE AND THESE CARS SHOULD NOT BE ON THE ROAD LIKE THIS!! DO SOMETHING!!!

NHTSA ID

11064278

Incident

Jan 1, 2018

Mileage

60,000 mi

NHTSA RECALL 15V229000 DATED 04/17/15 DOES NOT SHOW UP IN AUDI SYSTEM, HOWEVER, VOLKSWAGEN GROUP OF AMERICA, INC. HAS LISTED IT FOR MY AUDI A3. I AM EXPERIENCING THIS DEFECT AS OF JANUARY 9, 2018 WITH VIN #[XXX]. I NEVER RECEIVED A RECALL NOTICE. ON OCCASION, THE CAR WILL NOT START, OR STARTS FOR A MINUTE AND SHUTS OFF WITH AN INABILITY TO RESTART. AFTER SITTING FOR AN HOUR OR SO IT WILL START. I BELIEVE THERE MAY BE A DEFECT WITH THE FUEL PUMP AS DESCRIBED IN RECALL 15V229000. HOW DO I GET AUDI TO ACCEPT THE RECALL? I HAVE ALREADY BEEN STRANDED ONCE AND NEEDED A TOW TO AUDI DEALER WHO STATED FUEL PUMP WAS THE ISSUE, BUT VEHICLE HAS NO RECALLS. I BELIEVE THIS TO BE IN ERROR AND WOULD LIKE IT RESOLVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11063298

Incident

Jan 9, 2018

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI NORTH MIAMI, 1995 NE 142ND ST, NORTH MIAMI, FL 33181) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-411-9988 AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, AND ASKED THE CONTACT TO SPEAK TO THE GENERAL MANAGER. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 52,123.

NHTSA ID

11033197

Incident

Oct 7, 2017

Mileage

52,123 mi

CHECK ENGINE/ EPC- BOTH LIGHTS HAVE SIGNALED A DOZEN TIMES. THE FIRST FEW TIMES THE DEALERSHIP CALLED THEM "MISFIRES". EVENTUALLY THE CAR "SYMPTOMS" STARTED TO PROGRESS: WHEN CAR IS IDLING, CAR STARTS TO ACT LIKE IT IS ABOUT TO STALL. THEN IT PROGRESSED TO HARD/JERKY SHIFTS INTO 1ST OR 2ND GEAR. NOW EVEN AT HIGHER SPEEDS IT STARTS ACTING UP- GIVING THE FEELING THAT THE CAR MAY STALL. THIS IS A DAILY ISSUE. TWICE NOW CAR HAS FAILED TO ACCELERATE WHILE ENTERING HIGHWAY. THE WORST SITUATION OCCURRED WHEN CAR WAS BUCKING AND REFUSING TO GO INTO 2ND GEAR. I HAD TO PULL OVER, ON THE ON-RAMP, TURN OFF CAR AND RESTART. DASH LIGHTS FADE LIGHT/DARK CONSTANTLY. ORIGINALLY I THOUGHT IT WAS AN AUTOMATIC FEATURE, GOING FROM DAY TO NIGHT TIME LIGHTS. LIKE EVERYTHING ELSE IT HAS INCREASED W/ FREQUENCY & CANNOT BE CONNECTED TO CHANGE DAY/NIGHT LIGHT SETTING CHANGE. KEY FOB DIED WHILE I WAS DRIVING ON HIGHWAY, CAR STALLED ON HIGHWAY. I RESTARTED CAR USING EMERGENCY PROCEDURE (ALIGNING KEY FOB NEXT TO KEY SYMBOL ON DRIVE SHAFT)- THIS IS MEANT TO KEEP CAR RUNNING EVEN W/ DEAD KEY BATTERY. CAR SHUT OFF MULTIPLE TIMES WAITING FOR TOW TRUCK- WHO THEN LOADED MY CAR WHILE RUNNING BECAUSE IT STALLED ON HIM TOO. DID I MENTION THE 4 DAYS PRIOR MY CAR HAD BEEN AT THE DEALERSHIP - SO EITHER WARNING SIGN DIDN'T CORRECTLY NOTIFY OR THEY JUST IGNORED IT. FIXED IGNITION COIL, SPARK PLUGS CURRENT DEALERSHIP DIAGNOSTIC: FAULT TO BAD INJECTOR SOMEHOW NONE OF THE RECALLS THAT APPLY TO 2015 A3S APPLY TO MY VEHICLE. EVEN THOUGH MOST OF THE DECRIPTIONS APPLY TO CAR ISSUES.

NHTSA ID

10993707

Incident

Jun 6, 2017

Mileage

45,000 mi

MY AUDI CAR HASNT BEEN RUNNING WELL. I WENT TO MY DEALERSHIP AND NO SENSE OF URGENCY REGARDING THIS MATTER, WAS TOLD THEY WILL CALL ME WHEN THEY HAVE IT BUT "I SHOULD BE FINE". I LEFT MY CAR AT THE DEALERSHIP FOR AN OIL CHANGE 11.11.16 BUT DOESNT FIX THE RECALL "SAFTEY RECALL 20Y5 SUCTION PUMP" . THIS RECALL NOT GETTING FIXED IS PUTTING MY SAFETY AT RISK.

NHTSA ID

10925550

Incident

Nov 11, 2016

TOTAL LOSS OF POWER WHILE CAR WAS IN MOTION. UNABLE TO RESTART. *TR

NHTSA ID

10669609

Incident

Dec 31, 2014

Mileage

3,500 mi

THE CAR LOST POWER WHILE MOVING IN HIGHWAY TRAFFIC. TOTALLY LOSS OF POWER. UNABLE TO RESTART. *TR

NHTSA ID

10669607

Incident

Nov 12, 2014

Mileage

2,500 mi