Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2016 Audi A3 Cabriolet submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.
The contact owns a 2016 Audi A3. The contact stated while driving 40 MPH, he started to smell gasoline fumes inside the vehicle. The contact stated that there was no warning light illuminated. The contact was able to drive to a nearby gas station and noticed a fuel leak. The contact was able to drive to his destination. The contact stated he replaced the fuel cap and evaporator air filter, the fuel pressure sensor, and the evaporator purge valve but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
CAR STALLS AFTER RUNNING, STALLS AT INTERSECTIONS. NO WARNING LIGHTS SHOW ON THE DASH AND RESTART IS NOT IMMEDIATE. LAST EVENT WAS IN CITY STOPPED AT STOP SIGN, STALLED WHEN ATTEMPTED TO ACCELERATE. SAME SYMPTOMS AS IN RECALL 17V508000. THIS HAS HAPPENED NO FEWER THAN 20 TIMES OVER THE LAST 2 YEARS. TODAY'S DATE DOCUMENTED TODAY.
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.
A-RECALL SUCTION PUMP SMELL INSIDE CAR LEAK VAP SYSTEM GAS A-RECALL SIDE MARKER LIGHTS
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.
TL* THE CONTACT OWNS A 2016 AUDI A3. THE CONTACT STATED THAT THE FUEL PUMP WAS FAILING. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN....UPDATED 12/14/16 *BF UPDATED 08/10/2017*JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .