RoadVitals

2018 Audi A3 Sportback E-Tron

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Mar 22, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Audi A3 Sportback E-Tron. 2 safety recalls have been issued covering this model year; and 451 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V198000

AIR BAGS:ON-OFF SWITCH ASSEMBLY; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Mar 22, 2021
153,152 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
The risk: A deactivated passenger air bag increases the risk of injury during a crash.
The remedy: Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
Volkswagen Group of America, Inc.Manufacturer number 69BYView on NHTSA.gov
19V474000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Jun 19, 2019
138,896 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
The risk: A deactivated passenger air bag increases the risk of injury during a crash.
The remedy: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Volkswagen Group of America, Inc.Manufacturer number 69Z4View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2043424_21

SUSPENSION

This bulletin provides information when there are creaking/squeaking noises from the front end on uneven roads.

TSB_2070568_7

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

TSB_2080517_5

ELECTRICAL SYSTEM

This bulletin provides information when the starter battery is discharged or malfunctioning.

TSB_2075199_3

ELECTRICAL SYSTEM

This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).

TSB_2082323_2

ENGINE

This bulletin provides information when the engine is not runing smoothly; all gas engines.

TSB_2022032_13

ELECTRICAL SYSTEM

This bulletin provides information to aid in diagnosing the vehicle locking system.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A3 Sportback E-Tron by model year
YearComplaintsRecallsInvestigationsIssue Index
2018Viewing020—
2017220—
2016230—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.