2013 Audi A4 Allroad Steering Problems

THE STEERING WHEELS PRESENT TEMPORARY PROBLEMS SINCE THE CAR WAS NEW, SHOWING NOISES (LIKE A PRESSURE VALVE AIR LEAKING), AND CHANGE IN RESISTANCE TO STEERING THE VEHICLE. I'VE ASKED THE DEALER TO CHECK IT SOMETIMES, BUT THEY COULD NOT REPRODUCE THE PROBLEM. LAST SUNDAY, JULY 21, 2019, AFTER STOPPING THE CAR, THE STEERING WHEEL LOST ALL POWER, STOP WORKING, AND SEND A MESSAGE NOT TO DRIVE THE VEHICLE. I TOW IT TO A DEALER WHICH RECOMMEND CHANGE THE STEERING RACK AND MADE ALIGNMENT ($2900). THE CAR IS IN THE DEALER RIGHT NOW. READING THIS SITE, I REALIZE IT MAY BE A MORE GENERIC PROBLEM, WITH SERIOUS SAFETY IMPLICATION, ON THIS PARTICULAR MODEL OF AUDI. I HAVE TO SYA THAT OTHERWISE IT IS AN EXCELLENT CAR.

NHTSA ID

11234299

Incident

Jul 21, 2019

Mileage

35,000 mi

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI WEST HOUSTON (LOCATED AT 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

NHTSA ID

11220191

Incident

Jun 6, 2019

Mileage

52,000 mi

POWER STEERING GETS STIFF AND ALMOST IMPOSSIBLE TO TURN. THE ISSUE HAPPENS SPORADICALLY WHILE DRIVING AT ANY TIME. IT'S BEEN EXTREMELY DANGEROUS.

NHTSA ID

11210187

Incident

May 24, 2019

Mileage

55,000 mi

2013 AUDI A4 QUATTRO WITH APPROX. 61K MILES - THE STEERING WHEEL HAS STARTED TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MERE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.

NHTSA ID

11208214

Incident

May 16, 2019

Mileage

61,000 mi

I HAVE A 2013 AUDI A4, I LOVE MY CAR, BUT AT 39K MILES I STARTED HAVING ISSUES WITH MY STEERING. THE PROBLEM IS INTERMITTENT, IN THE BEGINNING I FELT LIKE AT TIMES THE STEERING WAS JUST VERY HARD TO TURN, NOW IT IS DOING IT MORE AND MORE OFTEN AND THE STEERING WHEEL DOES NOT COME BACK ON ITS OWN ONCE YOU TURN A 90 DEGREE TURN. PLUS THE WHEEL GETS EXTREMELY HARD TO TURN WITHOUT WARNING, THIS IS VERY DANGEROUS, AT TIME I HAVE TO USE BOTH HANDS TO REALLY PUT ON THE WHEEL TO MAKE A TURN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID THAT THEY DO NOT FEEL ANYTHING WRONG WITH THE CAR, THEY STATED THAT THEY PLACED IT ON THE COMPUTER AND THAT NO FAILURE CODES WERE REGISTERED. I HAVE THREE SMALL KIDS, THIS IS A VERY DANGEROUS SITUATION, I CAN'T BELIEVE THAT AUDI DOES NOT HAVE A RECALL ON THIS, WHEN I SEE THAT WERE ARE SO MANY COMPLAINS ON THIS ISSUE. I JUST HOPE THAT THERE WON'T BE A FATAL ACCIDENT BEFORE SOMETHING IS DONE TO ADDRESS THIS ISSUE.

NHTSA ID

11187388

Incident

Feb 25, 2019

I EXPERIENCED ROUGH HALF A DOZEN INTERMITTENT WARNINGS OF A "DYNAMIC STEERING FAULT. YOU MAY STILL DRIVE THE VEHICLE." (YELLOW WARNING SYMBOL) WHILE DRIVING AND MAKING TURNS WHICH LASTED 15 SECONDS, AT MOST BEFORE GOING AWAY. DURING THESE INTERVALS THE STEERING BECAME MILDLY STIFF AND NOTCHY. YESTERDAY I ATTEMPTED TO CRANK THE CAR IN MY DRIVEWAY AND IT WOULDN'T CRANK BUT GAVE ME THE FOLLOWING ERROR, "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE! NOW THE CAR WON'T START.

NHTSA ID

11187191

Incident

Mar 15, 2019

Mileage

78,452 mi

PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOPLE HAVE IT. SEARCHING YOUTUBE, AND GOOGLE MULTIPLE OWNERS HAVE THE ISSUE AND AS A RESULT SOME DONT DRIVE OR HAVE TO SPEND AN ENORMOUS AMOUNT OF MONEY TO GET IT FIXED. IT IS AN ISSUE FOR MULTIPLE MODELS THE STIFFNESS OF THE STEERING WHEEL IS SEVERE. NEARLY CRASHED MULTIPLE TIMES DUE TO THE STIFFNESS AND HAD TO REVERT BACK TO MY OLDER CAR. I WANT TO SEE WHETHER THIS IS AN ONGOING ISSUE WITH THE "ELECTRIC POWER STEERING RACK" AND WOULD LIKE TO GET A RECALL OR SOMETHING SINCE THIS IS AN ONGOING ISSUE. GOT IT CHECKED BY DEALER AND THEY ALSO SAID THIS IS AN ONGOING ISSUE BUT, THERE IS NO RECALL AS OF NOW.

NHTSA ID

11186907

Incident

Feb 15, 2019

Mileage

108,000 mi

ELECTRIC POWER STEERING RANDOMLY BECOMES INOPERABLE LEADING TO HARD STEERING OR WHEELS NOT RETURNING TO CENTER. FEEL CAN BE NOTCHY WHERE STEERING ASSIST IS INCONSISTENT AS A FUNCTION OF STEERING WHEEL POSITION. ISSUE HAPPENS RANDOMLY WHILE CAR IS IN MOTION AT VARIOUS SPEEDS

NHTSA ID

11174925

Incident

Feb 6, 2019

Mileage

107,000 mi

REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING SYSTEM THAT I HAVE EVER DRIVEN WORKS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE THAT SHOULD WARRANT A RECALL OF ALL AUDI VEHICLES SO AFFECTED.

NHTSA ID

11170579

Incident

Jan 9, 2019

Mileage

53,500 mi

THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISSUE IF IGNORED. SINCE NO ONE BELIEVES ME, I DO NOT WHAT TO DO. THE ISSUE HAS BECOME WORSE. AUDI NEEDS TO ADDRESS THIS ISSUE AS SAFETY IS AT STAKE.

NHTSA ID

11130781

Incident

Jul 23, 2018

Mileage

57,500 mi

I WAS TRAVELING DOWN ROUTE 1 IN NJ WITH MY FAMILY AND NEARLY GOT INTO A FATAL ACCIDENT WITH A TRACTOR TRAILER BECAUSE MY STEERING WHEEL GOT EXTREMELY TIGHT AND NEEDED AN EXCESSIVE AMOUNT OF FORCE TO MOVE. I HAVE A COLLEAGUE THAT ALSO HAS A 2013 AUDI A4 AND HE WAS TELLING ME HIS CAR IS EXPERIENCING THE SAME STEERING ISSUE. I LOOKED IT UP ONLINE AND APPARENTLY A LOT OF PEOPLE WITH THIS YEAR MAKE AND MODEL ARE HAVING THE ISSUE. THIS IS A VERY SERIOUS AND POTENTIALLY LIFE THREATENING ISSUE. PLEASE SEE THE HOW UNETHICAL IT IS FOR THIS ISSUE TO BE NOT FIXED ALREADY WITH SO MANY PEOPLE REPORTING THIS ISSUE.

NHTSA ID

11129697

Incident

Aug 3, 2018

Mileage

89,000 mi

USED DEALERSHIP CLAIMED THEY DID THE RECALL FOR 18V229/ RECALL NUMEBER 19N4 AND SOFTWARE UPDATED BUT THEY SAID THEY DID THE RECALL FOR THE PUMP BUT NOT UPDATE. SO I NEED SOMEONE TO LOOK INTO THIS FOR MY OWN SAFETY. AND THE STEERING WHEEL LOCKS ON ME THEY ARE SUPPOSED TO BE REPLACING SOMETHING ON THE SHAFT. HOWEVER I DON'T KNOW FOR SURE.

NHTSA ID

11129557

Incident

Sep 8, 2018

WHILE DRIVING DOWN THE ROAD, THE POWER STEERING ASSIST SUDDENLY WAS GONE. ALMOST HIT A BICYCLIST ON THE SHOULDER. COULD HAVE BEEN A FATALITY. NOW, STEERING IS JERKY, AND CAR IS SCARY TO DRIVE. DOING SOME RESEARCH ON THE INTERNET, SEEMS THAT THIS IS A COMMON PROBLEM.

NHTSA ID

11124695

Incident

Sep 5, 2018

Mileage

45,000 mi

ELECTRIC COOLING PUMP DEFECT THAT BLED ONTO THE POWER STEERING RACK RENDERING THE CAR INOPERABLE - LIGHT CAME ON AND SAID DO NOT DRIVE DEFECTIVE STEERING. $3770 TO REPLACE BOTH THE RACK AND PINION AND THE COOLING SYSTEM. THIS WAS DONE IN MAY. NO REFUND HAS COME THROUGH AFTER SEVERAL ATTEMPTS. RECALL SAYS REMEDY NOT AVAILABLE YET - I NEED THE MONEY NOW.

NHTSA ID

11113851

Incident

May 3, 2018

Mileage

62,000 mi

KNOWN TSB BY AUDI FOR PROBLEMS WITH THE STEERING SHAFT. TURNING BECOMES DIFFICULT AND HAPPENS RANDOMLY. SEEMS TO BE AN ELECTRICAL ISSUE. HAPPENS WHEN BOTH STATIONARY AND IN MOTION. I FEAR THAT IF THIS HAPPENS AT A HIGH RATE OF SPEED THAT I COULD CRASH.

NHTSA ID

11102653

Incident

Jun 19, 2018

Mileage

55,000 mi

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUDI FARMINGTON HILLS, 37911 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.

NHTSA ID

11098518

Incident

May 27, 2018

Mileage

91,000 mi

13 AUDI A4 WITH APPROX 56K MILES - THE STEERING WHEEL HAS STARTED OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MEAGRE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.

NHTSA ID

11096525

Incident

May 7, 2018

Mileage

56,000 mi

WHILE DRIVING THE CAR AT ROAD SPEED (30MPH) STEERING LOCKED UP, NO WARNING. IT WAS AS IF POWER STEERING STOPPED WORKING. YOU COULD MOVE THE STEERING WHEEL ABOUT 15 DEGREE WITHOUT ANY IMPACT; BEYOND THAT YOU NEEDED TO TURN THE WHEEL VERY HARD. TO MOVE TO THE SIDE OF THE ROAD. THE CAR HAS 54K MILES. FIXED BY AUDI (OUT OF WARRANTEE) - ELECTRIC STEERING FAILURE AND UNIVERSAL STEERING RACK FAILURE. ACCORDING TO AUDI, IT IS A KNOWN PROBLEM WITH A4 FROM 2013 AT ABOUT 50K MILES - CATASTROPHIC FAILURE. IF I WAS AT HIGHWAY SPEED IT'S UNCLEAR I WOULD HAVE BEEN ABLE TO CONTROL THE CAR.

NHTSA ID

11096432

Incident

May 5, 2018

Mileage

54,000 mi

DRIVE HOME WITH MY WIFE AND LOSS ALL CONTROL OF STEERING IT ALMOST GOT US KILLED AND MAY BE MORE,CAR HAS ALWAYS BEEN KEEP IN GARAGE AND DRIVEN VERY LITTLE CAR HAS ONLY 24.K MILES ON IT.HAD AAA TO PICK IT UP AND TAKE IT TO DEALERSHIP ( AUDI OF DAYTON).LOOKING ON LINE AND DOING SOME CHECKING IT LOOKS LIKE I AM NOT THE ONLY ONE,DO WE WAIT UNTILL SOMEBODY GETS KILLED BEFORE A RECALL IS DONE?

NHTSA ID

11088497

Incident

Apr 13, 2018

Mileage

24,000 mi

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER (MAGUIRE AUDI, 370 ELMIRA ROAD, ITHACA, NEW YORK). THE DEALER DIAGNOSED THAT THE STEERING SHAFT WAS SEVERELY CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT *TR

NHTSA ID

11084578

Incident

Apr 7, 2018

Mileage

60,000 mi

MY 2013 AUDI A4 QUATTRO HAS 52,346 MILES. THIS WEEK, WHILE DRIVING AT ANY SPEED, I EXPERIENCED SIGNIFICANT RESTRICTION IN THE STEERING WHILE TURNING THE WHEEL TO CHANGE LANES AND MAKE TURNS RIGHT AND LEFT. I IMMEDIATELY CONTACTED MY LOCAL AUDI DEALER AND TOOK THE CAR IN FOR INSPECTION. THE SERVICE TECH CONFIRMED THAT THERE IS A SERIOUS PROBLEM WITH THE INTERMEDIATE STEERING SHAFT WHICH IS CAUSING THE STIFFNESS AND BINDING THAT IS INTERFERING WITH THE FREE MOVEMENT OF THE UNIVERSAL JOINTS. THE ONLY SOLUTION IS TO REPLACE THE INTERMEDIATE STEERING SHAFT. FURTHERMORE, I'VE SINCE ASCERTAINED THAT AUDI HAS A "TECHNICAL SERVICE BULLETIN" REGARDING THIS ISSUE DATING TO JULY 10, 2014 COVERING A NUMBER OF AUDI MODELS AND MODEL YEARS BUT HAS NOT INSTITUTED A RECALL. (SEE ATTACHED) IN ADDITION, I WAS INFORMED BY THE DEALERSHIP REPRESENTATIVE THAT THE SPECIFIC PART IS CURRENTLY ON BACKORDER AND MAY TAKE FROM TWO WEEKS TO TWO MONTHS. HE LED ME TO BELIEVE THAT THERE ARE AS MANY AS THIRTY (30) CUSTOMERS AWAITING THIS PARTICULAR PART. I HAVE BEEN ADDED ME TO THE WAIT LIST. I ASKED THE SERVICE TECH ABOUT THE SAFETY ISSUE AND IF IT'S AT ALL POSSIBLE THAT I COULD EXPERIENCE TOTAL STEERING LOSS WHILE DRIVING. HE SAID THAT ALTHOUGH THAT'S NOT LIKELY, IN AN EMERGENCY SITUATION WHERE I MAY NEED TO SWERVE TO AVOID AN ACCIDENT THAT THE STEERING RESPONSE COULD BECOME AN ISSUE. MY MAJOR CONCERN IS DO I DRIVE THE CAR WHILE WAITING FOR THE PART? AUDI IS NOT AT THIS MOMENT PROVIDING ANY ASSISTANCE IN THE WAY OF A LOANER VEHICLE SO I'M ON MY OWN. I'VE UPLOADED THE TECHNICAL SERVICE BULLETIN.

NHTSA ID

11084524

Incident

Apr 9, 2018

Mileage

52,335 mi

AFTER TWO TEST DRIVES WE PURCHASED A USED AUDI A4 ON 2/10/2018. WHILE TEST DRIVING WE DIDN'T NOTICE ANY ISSUES WITH STEERING, BUT THE FOLLOWING DAY WITH MY FAMILY IN THE CAR WE NEARLY SIDE SWIPED A TRACTOR TRAILER ON THE I80 OHIO TURNPIKE. THE STRAIGHT LINE STEERING IN THIS VEHICLE IS COMPLETELY UNPREDICTABLE, SCARY AND DOWNRIGHT DANGEROUS AT ANY SPEEDS ABOVE 20+ MPH. NHTSA ISSUED A VEHICLE SAFETY RECALL TO REPLACE THE AUXILIARY HEATER, I GUESS I DON'T UNDERSTAND HOW THE AUXILIARY HEATER IS MORE DANGEROUS THAN THIS STEERING PROBLEM. STEERING COMPLAINTS CLEARLY OUTNUMBER OTHER COMPLAINTS ON THIS WEBSITE, BUT SEARCH OUTSIDE OF THIS SITE AND SEE JUST HOW WIDESPREAD THIS PROBLEM IS. AUDI IS WELL AWARE OF THE ISSUE, A TSB HAS BEEN ISSUED FOR SOFTWARE CHANGES AND STEERING RACK, NEITHER ADDRESS THE ISSUE, AND BOTH ARE AT THE CUSTOMER EXPENSE. IT'S TIME FOR NHTSA TO ACKNOWLEDGE THE STEERING COMPLAINTS AND ISSUE THE SAFETY RECALL THAT SHOULD'VE BEEN ISSUED YEARS AGO. LET'S DO IT BEFORE A FAMILY IS KILLED.

NHTSA ID

11072433

Incident

Feb 10, 2018

Mileage

72,000 mi

BOUGHT MY 2013 AUDI A4 USED I NOTICE A NOTCHY FEEL WHILE DRIVING JUST AFTER I BOUGHT IT, BUT THOUGHT THIS WAS NORMAL. AS TIME WENT ON IT BECAME MORE UNCOMFORTABLE AND FELT UNSAFE DRIVING AT HIGHWAY SPEEDS(OR SLOW SPEEDS) WHEN YOUR STEERING WHEEL WOULD MOVE TO THE LEFT & RIGHT WHILE DRIVING. I DID SOME RESEARCH AND THERE ARE PLENTY MORE PEOPLE WITH THIS PROBLEM, SEEMS LIKE A SAFETY PROBLEM THAT NEEDS TO BE A RECALL AND AUDI KNOWS ABOUT THE PROBLEM BUT WANTS YOU TO PAY FOR A SOFTWARE UPDATE THAT MIGHT COST YOU $150 - $200......PLEASE HELP GET THIS RECALLED BY AUDI!

NHTSA ID

11054744

Incident

Sep 1, 2017

THE STEERING WHEEL WOULD LOCK UP IN CERTAIN SPOTS AND BECOME DIFFICULT TO TURN WHILE DRIVING OR AT REST. THERE IS A CURRENT TSB FOR THIS ISSUE TSB#-48-14-61 AND IT INVOLVES REPLACING THE INTERMEDIATE STEERING SHAFT. THIS SHOULD BE CHARACTERIZED AS A SAFETY ISSUE DUE TO THE UNPREDICTABILITY OF OCCURENCES WHILE IN MOTION ESPECIALLY AT HIGH SPEEDS AND WHILE CORNERING. IF THERE ARE ENOUGH COMPLAINTS TO RELEASE A TSB AND IT INVOLVES STEERING AT HIGH SPEEDS I FEEL THERE SHOULD BE A RECALL ON THIS PART.

NHTSA ID

11013778

Incident

Jun 5, 2017

Mileage

100,000 mi

DRIVING 65MPH ON HIGHWAY THE STEERING LIGHT WENT OFF AND STEERING WHEEL BECOME STIFF AND NOTCHY.

NHTSA ID

10994225

Incident

Jun 6, 2017

Mileage

67,000 mi