2010 Audi A5 Cabriolet Airbags Problems

TAKATA RECALL: I RECEIVED THE URGENT RECALL NOTICE IN THE MAIL AND FIRST PHONED TO MAKE AN APPOINTMENT FOR HTE REPAIR. I WAS TOLD THAT THEY NEEDED TO CALL ME BACK TO SCHEDULE DUE TO LACK OF AVAILABLE PARTS BUT MORE THAN A WEEK WENT BY AND I DID NOT RECEIVE A CALL. I WENT IN PERSON AND WAS TOLD THAT THEY DO NOT HAVE PARTS, I CANNOT ORDER THE PARTS OR SCHEDULE THE URGENT REPAIR AND THAT I SHOULD CALL BACK EVERY COUPLE WEEKS TO SEE IF ANYTHING CAME IN TO MATCH MY MODEL. I WAS TOLD THAT THERE IS NO WAY TO PLACE AN ORDER OR FOR THEM TO TRACK THE INCOMING PARTS TO NOTIFY ME THAT MY REPAIR CAN BE MADE. THIS IS POOR SERVICE WHEN MY RECALL NOTICE SAYS THAT THIS IS AN URGENT SAFETY RECALL AND SHOULD BE SCHEDULED IMMEDIATELY. IT SEEMS THAT NOTHING IS BEING DONE TO ACCOUNT FOR THE SCHEDULING OF THESE REPAIRS, THE INABILITY TO ORDER THE SPECIFIC PARTS FOR EACH MODEL WHEN THE REPAIR IS REQUESTED IS INCOMPETENT, AND THE INABILITY OF THE DEALERS TO BE ABLE TO CONTACT THE VEHICLE OWNERS TO INFORM OF THE INCOMING RECEIPT OF PARTS AND SCHEDULE THE REPAIRS IS ALSO AN INCOMPETENT METHOD TO ISSUE AN URGENT SAFETY RECALL. RECALL NOTICE RECEIVED IS AVAILABLE UPON REQUEST.

NHTSA ID

11084942

Incident

Apr 11, 2018

TAKATA RECALL. RECEIVED RECALL NOTICE FEB 2016. OUR 2010 AUDI A5 CABRIOLET HAS BEEN SCHEDULED TWICE WITH AUDI JACKSONVILLE TO HAVE THE TAKATA AIRBAG REPLACED. BOTH TIMES WE HAVE BEEN TOLD, AFTER THE CAR ARRIVED, THAT THEY DID NOT HAVE THE PARTS AND THEY COULD NOT GET INFORMATION FROM AUDI ON WHEN THEY WOULD GET THE PARTS. AUDI JACKSONVILLE EVEN SCHEDULED THE SECOND APPOINTMENT SAYING THEY HAD THE PARTS AND WHEN CAR ARRIVED SAID THEY DID NOT HAVE THE PARTS. FIRST APPOINTMENT WAS OCTOBER 28, 2017. SECOND APPOINTMENT WAS DECEMBER 6, 2017. STILL NO WORD FROM AUDI ON WHEN PARTS MAY ARRIVE.

NHTSA ID

11054131

Incident

Oct 28, 2017

Mileage

53,500 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI OF DANBURY (25 SUGAR HOLLOW RD, DANBURY, CT 06810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11041908

Incident

Jun 5, 2017

MY DEALER HAS NO ETA ON THE REPLACEMENT AIRBAG INFLATER DELIVERY SO I CAN NOT GET IT REPLACED

NHTSA ID

11023697

Incident

Sep 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (AUDI FORT MYERS IN FORT MYERS, FLORIDA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10995594

Incident

Feb 1, 2016

TAKATA RECALL - I HAVE RECEIVED NO INFORMATION FROM AUDI REGARDING WHEN THE TAKATA AIRBAGS WILL BE REPLACED IN MY FLORIDA REGISTERED 2010 AUDI A5 CABRIOLET DESPITE THE RECALL BEING ANNOUNCED OVER A YEAR AGO.

NHTSA ID

10986124

Incident

Feb 9, 2016

TAKATA RECALL SAFETY RECALL WAS RECEIVED LAST APRIL 2016. AS OF TODAY, AUDI CLAIMS THEY HAVE NO REPLACEMENT PARTS AND THAT THE NTSA SAYS IT'S SAFE FOR ME TO CONTINUE DRIVING MY CAR. I WOULD LIKE TO KNOW HOW I CAN GET MY CAR REPAIRED NOW.

NHTSA ID

10969542

Incident

Mar 30, 2017

Mileage

41,000 mi

TAKATA RECALL THE PASSENGER SIDE AIRBAGS HAVE BEEN RECALLED IN APRIL OF 2016. NOW ITS END OF MARCH 2017 AUDI HAS NOT REPLACED THE AIRBAG. THEY HAVE NOT COMMUNICATED OR RESPONDED TO MY ENQUIRIES. I THINK AND IT IS ENOUGH TIME FOR AUDI TO TAKE CARE OF PROBLEM WITHOUT FURTHER RISK TO CONSUMER. I REQUEST NHTSA TO INTERVENE. THANK YOU FOR YOUR TIME.

NHTSA ID

10968493

Incident

Apr 2, 2016

Mileage

41,300 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT...UPDATED 07/21/17 *BF *CN

NHTSA ID

10966511

Incident

Feb 6, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/11/17 *BF UPDATED 10/12/2017*JS

NHTSA ID

10959497

Incident

Mar 8, 2017

I ASKED MY AUDI DEALER WHERE I TAKE MY CARE FOR ALL CARE AND MAINTENANCE ABOUT REPLACING THE DEFECTIVE AIR BAGS. I WAS TOLD THE PARTS WERE NOT AVAILABLE. I ASKED ABOUT BEING GIVEN A LOANER CAR UNTIL THE REPLACEMENT PARTS WERE AVAILABLE. I WAS TOLD THERE WAS A LONG LIST BUT THEY WOULD PUT ME IN THE LIST. THAT WAS ALMOST 1 YEAR AGO AND STILL NO MENTION OF THE LOANER CAR OR FIX. WHEN I EXPRESSED MY CONCERN ABOUT THE SAFETY HAZARD I WAS TOLD THAT "AUDI HASN'T HAD ANY DEATHS YET". I TOLD HIM I DIDN'T WANT TO BE THE FIRST. THE LAST TIME I ASKED I WAS TOLD THAT THE REPLACEMENTS/REPAIRS WOULD START ON THE WEST COAST IN SEPTEMBER 2017 BUT NO IDEA OF WHEN MY CAR WOULD BE FIXED. WHY IS THE CONSUMER LEFT WITH NO ANSWERS AND DRIVING A POTENTIAL DEATH MACHINE? WHY ISN'T AUDI BEING PRESSURED TO FIX THIS? WHEN CAN WE EXPECT THIS TO BE FIXED? HOPEFULLY, BEFORE I AM INVOLVED IN A POTENTIALLY FATAL COLLISION (WHICH WILL END UP COSTING MUCH MORE IN LAWSUITS THAN THE REPAIR WOULD COST.

NHTSA ID

10957529

Incident

Jan 19, 2016

Mileage

80,000 mi

TAKATA RECALL. RECEIVED NOTICE OF RECALL IN JANUARY 2016 AND HAVE YET TO HEAR WHEN THE AIRBAGS ON OUR CALL WILL BE REPLACED. IT WILL BE OVER A YEAR IN THREE WEEKS AND THERE APPEARS TO US TO BE NO PROGRESS MADE TO REPLACE THIS DANGEROUS AIRBAGS.

NHTSA ID

10934512

Incident

Jan 15, 2016

TAKATA RECALL. MY 2010 AUDI A5 WAS RECALLED IN FEBRUARY BECAUSE IT CONTAINS A TAKATA AIRBAG. AUDI SAYS THE REPLACEMENT PARTS ARE STILL UNAVAILABLE. WHEN I CHECK THE NHTSA WEBSITE FOR PRIORITY GROUPINGS FOR THE REPLACEMENT, I WAS SHOCKED TO SEE IT'S NOT LISTED ANYWHERE. WHAT IS GOING ON?

NHTSA ID

10926463

Incident

Apr 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/17*LJ CONSUMER STATED DEALER CONSULTANT ADVISES THAT PARTS WILL NOT BE AVAILABLE FOR AT LEAST SIX MORE MONTHS. UPDATED 6/26/18*JB

NHTSA ID

10917955

Incident

May 2, 2016

TAKATA RECALL. OVER 6 MONTHS AND THE REMEDY IS STILL NOT AVAILABLE.

NHTSA ID

10904625

Incident

Feb 1, 2016