Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 35 NHTSA owner-reported complaints for the 2013 Audi A5. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 35 · page 1 of 2
Turned AC on blew out cool air all of sudden the air went out hot air blowing, smelt burning and saw smoke on passenger side (not a lot,but enough to raise concerns) turned AC shut climate off, turned car off tried it again no air just heat blowing. brother in law put it on machine , gave a sensor code, replaced sensor put a can of air in, still blowing out hot air. and if ran too long it will smoke and burning scent.
The contact owns a 2013 Audi A5. The contact stated that after activating the AC system, there was hot air and a burning odor coming from the passenger’s side vents. The contact associated the failure with NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling). The contact called an independent mechanic and referenced the recall campaign. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 157,653.
I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards my radio modul failed, camera failed, the check engine light is on since I bought the car and recently my car stopped on the highway fast lane without warning. It was no shoulder and I stopped on the highway. I was lucky I didn’t get rear ended n killed
I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out thousands of dollars over the years for repairs that I feel were faulty being that I am on the only owner of the vehicle. I have approximately a little under 75k miles on my vehicle although I purchased in 2012 (2013 vehicle) only to take it to dealerships and pay for this and that but most recently my major complaint is my car has stopped on me 4 times and I paid originally for what the dealership stated was the problem only to take it back 3 times and now they state the FUEL PUMP is the problem and there is no recalls. Audi is known to have recalls on FUEL PUMPs but at this time do not reflect on my vehicle. However, my car has not been in an accident, I am the only owner, the mileage is under 100k and there is no explanation as to why the fuel pump needs replacing. Please look into this. Thank you.
Water pump leaking
The contact's cousin owns a 2013 Audi A5. The contact stated while driving at an undisclosed speed, the vehicle began to overheat. The warning message "Pull Over and Check Coolant" was displayed. The contact veered to the side of the road and upon checking the coolant reservoir, the contact noticed that the coolant was leaking. The contact added coolant and was able to continue driving. However, the failure reoccurred increasingly. The contact stated that the coolant would leak onto the ground while refilling the coolant reservoir. The contact stated that the vehicle was no longer drivable. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair. However, as the contact's friend was picking up the vehicle on his behalf, he noticed that there was no coolant in the vehicle. The dealer then added coolant however, the failure recurred while driving. The dealer was notified and advised the contact that the failure was not associated with the recall. The vehicle was then taken to an independent mechanic where the coolant pump sensor was replaced; however, the failure recurred a month later. The manufacturer was notified of the failure and informed the contact that they could not assist as the dealer had already marked the recall as completed. Additionally, the contact stated that the interior lights of the vehicle would fail to operate intermittently. The vehicle was not repaired. The failure mileage was approximately 83,000.
About 3 weeks ago I noticed the beginning of a steering problem. I first noticed that the wheel seemed to require more than normal force to turn, especially in about the 10 and 2 o’clock position. It would behave pretty normally most of the time, but then, unpredictably, this would happen. Now it seems to be pretty constant. The steering wheel now requires much more force than usual, but only when in certain positions. Otherwise, everything appears normal. A couple of days ago I needed to try an evasive maneuver, which required sudden, hard steering. However, the response of the car was not what I expected under similar conditions with other Audi’s I own. This is an obvious safety concern. There appears to be a repair bulletin by Audi, but only Audis that are still under warranty will be fixed for free by Audi. I strongly believe this is a serious safety issue that deserves a safety recall of all affected Audi’s, and repair at Audi expense.
THERE'S 1000S OF COMPLAINTS ONLINE AND AUDI GROUP THREADS REPORTING AND EXPERIENCING POWER STEERING LOSS OF POWER OR STIFFNESS WHILE DRIVING, MAKING IT VERY DIFFICULT TO STEER CAR MODELS INCLUDE 2013 A4,A5, S5,A6, Q5, SQ5. AUDI KNOWS THE PROBLEM BUT HAVE NOT CORRECTED OR RECALL ONLY THE 2018 SQ5 NO OTHER VEHICLES WITH ELECTRONIC POWER STEERING. DEALERS EVEN ARE AWARE OF ISSUE. AUDI SAYS IT COULD A STEERING SENSOR, BUT HAVE NOT OFFERED REMEDY. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED IMMEDIATELY BEFORE LOSS OF LIFE DUE TO ACCIDENT.
GOING DOWN HILL, ACCELERATING, RED LIGHT, APPLY BRAKES, HARD, ENGINE REVS UP TRYING TO OVER POWER BRAKES, BARELY STOPS, BUT ENGINE KEEPS ON CREEPING CAR FORWARD INTO TRAFFIC, MOVE SHIFTER TO PARK AND REVERSE TWICE, ENGINE SLOWS DOWN BUT ACCELERATES AGAIN WHEN BACK IN DRIVE, LIGHT CHANGES, DRIVE AWAY WITH NO PROBLEMS.
TL* THE CONTACT STATED THAT HIS SON OWNS A 2013 AUDI A5. THE CONTACT STATED WHILE VEHICLE WAS PARKED AND NOT RUNNING, IT CRASHED INTO A FENCE WITHOUT WARNING ON PRIVATE PROPERTY. THERE WERE NO FIRE, REPORTED INJURIES OR POLICE REPORT FILED. THE CONTACT WAS CONCERNED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE. I LOOK AROUND BECAUSE IT SOUNDED LIKE A TIRE BLOWOUT. I CONTINUED TO DRIVE, AND ONCE I REACHED MY DESTINATION, STOPPED AND OPENED THE DOOR TO EXIT THE VEHICLE, I HEARD A LOUD POP LIKE A GUN SHOT. IMMEDIATELY GLASS FLEW EVERYWHERE. I WAS LOCATED IN THE PARKING LOT OF PICADILLY RESTAURANT WHEN THE EXPLOSION OCCURRED.
THERE IS AN INTERMITTANT FAULT WITH THE INTAKE MANIFOLD CHANGE OVER FLAP, IT'S STICKING. REPLACEMENT WOULD BE $1311.56 BEFORE TAX. IT APPEARS TO BE WORKING OK NOW, BUT IT COULD FAIL IN THE NEAR FUTURE.
THE VEHICLE SUFFERED COMPLETE ENGINE FAILURE AT 52,000 MILES. ON MAY 05'19 THE CAR WAS RUNNING SMOOTHLY AT PREVAILING HIGHWAY SPEED WHEN I STARTED TO HEAR THE SOUND OF MARBLES RATTLING AROUND IN THE ENGINE COMPARTMENT. PULLED OVER, AND THEN THE CHECK ENGINE LIGHT CAME ON. TOWED TO AUDI BURLINGTON, AND THE $159 DIAGNOSTIC THE FOLLOWING MORNING MAY 06'19 RESULTED IN A VOICE MAIL THAT SAID IN PART "CAR ENGINE IS BLOWN, THE COST WILL BE $11,000, PLEASE LET US KNOW WHAT YOU'D LIKE TO DO". THEY ALSO SUGGESTED I COULD TRY TO GET AUDI OF AMERICA TO ASSIST SO I OPENED A TICKET WITH THEM ON MAY 07'19 (REFERENCE NUMBER IS 190452228). THE SERVICE HISTORY IS INTACT BUT NEITHER AUDI OF AMERICA NOR AUDI BURLINGTON (MA) DEALERSHIP WILL ASSIST WITH THE REPAIR. INSTEAD, BOTH AOA AND THE DEALER HAVE CHOSEN TO DEMONIZE THE SERVICE HISTORY BECAUSE THE PRIOR OWNER MAY HAVE MISSED A REQUIRED ANNUAL VISIT AND BECAUSE THE 35K SERVICE WAS NOT DONE AT THEIR DEALERSHIP. WHEN I ASK WHAT SERVICE ELEMENT WOULD HAVE IDENTIFIED AND PREVENTED A BLOWN ENGINE AT 52,000 MILES, THE SERVICE MANAGER AT AUDI BURLINGTON RESPONDED WITH "A MILLION THINGS COULD GO WRONG IF YOU DON'T HAVE THE RECOMMENDED SERVICE". BY THE WAY, A PERFECT SERVICE HISTORY WOULD BE NO GUARANTEE OF ASSISTANCE AS I LEARNED TEN YEARS AGO WHEN MY AUDI TT BLEW UP - I HAD TO WAIT 5 YEARS FOR THE CLASS ACTION SETTLEMENT TO PAY FOR THAT REPAIR. IT'S BEEN THREE WEEKS AND I HAVE YET TO RECEIVE A CALLBACK FROM AUDI ON THE CASE I OPENED WITH THEM BACK ON MAY 05'19. THE DEALER IS HOUNDING ME TO DECIDE WHAT TO DO BECAUSE MY CAR IS TAKING UP PRECIOUS SPACE ON HIS PROPERTY.
LOSS OF POWER WHILE DRIVING. I WAS DRIVING AND THE CAR LOST POWER AND STARTED SHUDDERING, EPC WARNING LIGHT CAME ON AND IT SEEMED LIKE IT MIGHT STALL. SINCE I WAS DRIVING I PUSHED IN THE CLUTCH AND COASTED TO A STOP. I SHUT IT OFF AND RESTARTED IT AND IT WORKED NORMALLY SO I DROVE HOME. I DROVE IT THE NEXT DAY AND HAD NO PROBLEMS. ON A FOLLOWING DAY IT DID THE SAME THING, LOSS OF POWER, SHAKING, NOT WORKING RIGHT. SOMETIMES IT SEEMED JUST FINE OTHER TIMES IT HAD PROBLEMS. I TOOK IT TO A SHOP TO HAVE DIAGNOSIS AND THEY DISCOVERED WATER IN THE ENGINE COMPUTER CONNECTOR AND TRACED IT TO A COOLING VALVE LEAK THAT ALLOWS WATER IN THE CONNECTOR AT THE VALVE TO ENTER THE 2 WIRE CONNECTOR AND APPARENTLY THE WATER WICKS UP THE CONTROL WIRE TO THE COMPUTER CONNECTOR AND SHORTS OUT CONNECTIONS TO COILS AND OTHER ENGINE ELECTRONICS. I SEARCHED THE WEB FOR INFORMATION AND DISCOVERED THAT THIS IS THE SAME ISSUE THAT HAS AFFECTED 2010 - 2013 AUDI A8 AND THE CAR WAS RECALLED. SEE 16V619000. I'M WONDERING WHY MY 2013 A5 THAT HAD THE EXACT SAME PROBLEM WAS NOT RECALLED. I HAVE PICTURE OF THE ENGINE COMPUTER SHOWING WATER THAT WAS IN THE CONNECTOR AND PIN 35 IS GREEN. THE 2 WIRE CONNECTOR WAS REMOVED FROM THE VALVE AND HAS ISSUES, IT IS CONNECTED TO PIN 35 OF THE ECM
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) WAS RECEIVED IN JUNE OF 2018. AFTER CONTACTING THE LOCAL DEALER (AUDI WEST HOUSTON, 15865 KATY FREEWAY, HOUSTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I JUST HAD MY FUEL DOOR ACTUATOR REPLACED ON MY 2013 AUDI A5 WITH LESS THAN 44,500 MILES ON IT IN SEPTEMBER 2018. I AM HAVING A VERY DIFFICULT TIME UNDERSTANDING WHY MY FUEL DOOR ACTUATOR NEEDED TO BE REPLACE WITH SO LOW MILEAGE. THE CAR HAS A RANGE OF 455 MILES AFTER A FILL UP THE PART COST $405.85 INCLUDING A SHIPPING CHARGE. THIS MEANS IT COST ME $4.17 TO OPEN AND CLOSE THE LID AFTER A FILL UP. MY ARGUMENT IS THAT THE PART WAS DEFECTIVE AND IT SHOULD BE REPLACED FOR FREE. I SENT THE PART BACK TO AUDI FOR REVIEW. AUDI DECLINE TO ACCEPT RESPONSIBLITY FOR THE DEFECTIVE PART. HOWEVER, I AM NOT FINISH WITH THIS CASE. I SENT AND EMAIL TO THE CEO OF VOLKSWAGEN IN NORTH AMERICA AND GERMANY IN REGARD TO THIS ISSUE. I AM WAITING FOR A REPLY I WOULD LIKE TO KNOW IF OTHER PEOPLE HAVING THE SAME PROBLEM WITH THEIR CAR OVER THIS ISSUE. IN ADDICTION, MY CAR HAS BEEN RECALLED FOR WATER PUMP ISSUES AS WELL. I HAVE HAD TO REPLACE THE WATER PUMP THREE TIMES. THE CAR IS BEING RECALLED AGAIN IN REGARD TO THE WATER PUMP. THE WORK TO REPAIR IT REQUIRES IT TO BE DONE IN TWO STAGES. THIS MEANS FIVE WATER PUMP ISSUES. WHEN DOES A RECALL BECOME EXCESSIVE OVER THE SAME ISSUE. THIS IS NONSENSE!
IN SEP 2016 MY 2013 AUDI A5 STARTED SMOKING AND OVERHEATING WHILE DRIVING ON THE FREEWAY. I DROVE MY CAR HOME AND SEARCHED FOR A REPUTABLE AUTO SHOP IN MY CITY THAT I DROVE MY CAR TO. MY VEHICLE WAS ANALYZED AND INSPECTED TO FIND OUT THAT THE COOLANT/WATERPUMP NEEDED TO BE REPLACED, WHICH MY CAR WAS NO LONGER UNDER WARRANTY. AT THIS MOMENT I JUST LEFT MY CAR AT THIS AUTO REPAIR SHOP AS IT WAS MY ONLY VEHICLE AND NEEDED REPAIRED ASAP. WITHIN THE LAST YEAR AND VERY RECENTLY THEIR HAVE BEEN MANY RECALLS RELATIVE TO OVERHEATING COOLANT/WATER PUMP ISSUES CAUSING OVERHEATING AND POSSIBLY SET ON FIRE. I HAD IT REPAIRED AT THE AUTO SHOP, WHICH COSTED ME NEARLY $1200! I FOUND THIS ABSURD AS MY VEHICLE WAS ONLY 3.5 YEARS OLD WITH AN OVERHEATING PROBLEM. IS THERE ANY WAY I CAN GET THIS RESEARCHED AND REIMBURSED BY THE MANUFACTURE AS MY ISSUE HAPPENED PRIOR TO RECALLS WERE PUBLISHED? I HAVE ATTACHED A REPAIR INVOICE FOR YOUR REVIEW. THANK YOU.
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI TUSLA (4208 S MEMORIAL DR, TUSLA, OK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT A SECOND NOTICE WOULD BE SENT WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2013 AUDI A5. CONSUMER WRITES IN REGARDS TO CORRODED ELECTRICAL HARNESS. *LD THE CONSUMER STATED THE ELECTRICAL HARNESS CORRODED DUE TO A LEAKING GASKET. *JS
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI SUGAR LAND, 10330 US-90 ALT, SUGAR LAND, TX 77478) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BE AVAILABLE IN JANUARY OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY A5 COUPE WAS AFFECTED RECALL 17V622. I BOOKED AN APPOINTMENT MONTHS AGO WITH SILVER SPRING AUDI. THAT APPOINTMENT WAS CANCELLED DUE TO THE DEALERSHIP NOT HAVING THE PARTS TO ADDRESS THE RECALL. I'VE CALLED MULTIPLE TIMES TO TRY TO RESCHEDULE BUT THE PARTS REMAIN UNAVAILABLE. THE DEALERSHIP, TODAY, TRIED TO DISCOURAGE ME FROM BEING ADDED TO A WAIT LIST FOR THE PART GIVEN THAT OVER 100 PEOPLE WERE ALREADY ON THE LIST. (THAT DISCOURAGEMENT MADE NO SENSE TO ME. IT SEEMS LIKE EVERYONE AFFECTED BY THE RECALL WHO USES THAT DEALERSHIP SHOULD BE ON THE WAITING LIST WITHOUT EVEN HAVING TO CALL IN.)
I HAVE JUST BECOME AWARE, ON MY OWN ACCORD, THAT THE USED 2013 AUDI A5 I PURCHASED HAS A SAFETY RECALL ISSUED OCTOBER OF THIS YEAR. I NEED TO BE ADVISED ON WHAT COURSE OF ACTION NEEDS TO BE TAKEN FROM THIS POINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA RECALL 17V-002 COOLING PUMP OVERHEATING. ON FRIDAY MAY 26, 2017 ON ARE ABOUT 0645 I RECEIVED A CALL FROM THE BASE POLICE STATING THAT MY CAR WAS ON FIRE IN THE PARKING LOT. I HAD BEEN AT WORK SINCE 0600 THERE WERE NO INDICATIONS OF ANY PROBLEMS WHILE DRIVING TO WORK NO DASHBOARD LIGHTS WERE ON MY CAR WAS DUE FOR OIL CHANGE 71222.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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