2013 Audi A5 Problems

The contact owns a 2013 Audi A5. The contact stated that after activating the AC system, there was hot air and a burning odor coming from the passenger’s side vents. The contact associated the failure with NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling). The contact called an independent mechanic and referenced the recall campaign. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 157,653.

Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards my radio modul failed, camera failed, the check engine light is on since I bought the car and recently my car stopped on the highway fast lane without warning. It was no shoulder and I stopped on the highway. I was lucky I didn’t get rear ended n killed

About 3 weeks ago I noticed the beginning of a steering problem. I first noticed that the wheel seemed to require more than normal force to turn, especially in about the 10 and 2 o’clock position. It would behave pretty normally most of the time, but then, unpredictably, this would happen. Now it seems to be pretty constant. The steering wheel now requires much more force than usual, but only when in certain positions. Otherwise, everything appears normal. A couple of days ago I needed to try an evasive maneuver, which required sudden, hard steering. However, the response of the car was not what I expected under similar conditions with other Audi’s I own. This is an obvious safety concern. There appears to be a repair bulletin by Audi, but only Audis that are still under warranty will be fixed for free by Audi. I strongly believe this is a serious safety issue that deserves a safety recall of all affected Audi’s, and repair at Audi expense.

THERE'S 1000S OF COMPLAINTS ONLINE AND AUDI GROUP THREADS REPORTING AND EXPERIENCING POWER STEERING LOSS OF POWER OR STIFFNESS WHILE DRIVING, MAKING IT VERY DIFFICULT TO STEER CAR MODELS INCLUDE 2013 A4,A5, S5,A6, Q5, SQ5. AUDI KNOWS THE PROBLEM BUT HAVE NOT CORRECTED OR RECALL ONLY THE 2018 SQ5 NO OTHER VEHICLES WITH ELECTRONIC POWER STEERING. DEALERS EVEN ARE AWARE OF ISSUE. AUDI SAYS IT COULD A STEERING SENSOR, BUT HAVE NOT OFFERED REMEDY. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED IMMEDIATELY BEFORE LOSS OF LIFE DUE TO ACCIDENT.

Turned AC on blew out cool air all of sudden the air went out hot air blowing, smelt burning and saw smoke on passenger side (not a lot,but enough to raise concerns) turned AC shut climate off, turned car off tried it again no air just heat blowing. brother in law put it on machine , gave a sensor code, replaced sensor put a can of air in, still blowing out hot air. and if ran too long it will smoke and burning scent.

The contact owns a 2013 Audi A5. The contact stated that after activating the AC system, there was hot air and a burning odor coming from the passenger’s side vents. The contact associated the failure with NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling). The contact called an independent mechanic and referenced the recall campaign. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 157,653.

Couple years ago my engine failed, it was recalled and company refused to pay for it. I payed for it and afterwards my radio modul failed, camera failed, the check engine light is on since I bought the car and recently my car stopped on the highway fast lane without warning. It was no shoulder and I stopped on the highway. I was lucky I didn’t get rear ended n killed

I have experienced several failures and 3 recalls with my vehicle since I purchased it brand new. I have paid out thousands of dollars over the years for repairs that I feel were faulty being that I am on the only owner of the vehicle. I have approximately a little under 75k miles on my vehicle although I purchased in 2012 (2013 vehicle) only to take it to dealerships and pay for this and that but most recently my major complaint is my car has stopped on me 4 times and I paid originally for what the dealership stated was the problem only to take it back 3 times and now they state the FUEL PUMP is the problem and there is no recalls. Audi is known to have recalls on FUEL PUMPs but at this time do not reflect on my vehicle. However, my car has not been in an accident, I am the only owner, the mileage is under 100k and there is no explanation as to why the fuel pump needs replacing. Please look into this. Thank you.

I WAS DRIVING MY CAR IN THE FREEWAY IN SACRAMETO GOING TO ARDEN MALL AND AS I WAS EXITING GOING ABOUT 30 MPH OFF THE RAMP I HEARD A VERY LOUD BANG SOUND AND AS I LOOKED UP I NOTICED MY SUN ROOF (IN THE CLOSED POSITION) WAS CRACKED WITH THE MIDDLE OF THE GLASS WARPING IN AND EVENTUALLY SHATTERED FALLING ALL OVER ME AND THE INTERIOR AS I KEPT DRIVING. I'VE HEARD OF THE A8 AND Q5 MODELS HAVING SIMILAR ISSUES (AND ACTUALLY BEING RECALLED ONE YEAR) SO THIS OUT A THOUGHT IN MY HEAD. AFTER DOING RESEARCH ONLINE THERE WERE MANY AUDI VEHICLES WITH VARIOUS MODELS HAVING THE EXACT SAME ISSUE AS ME.. I CALLED THE DEALERSHIP TO INFORM OF THIS INCIDENT AND THEY STATED IT WAS MOST LIKELY A ROCK WHICH I SAID CAN'T BE POSSIBLE AS THERE WAS NOBODY NEAR THE AREA I WAS IN. ALL IN ALL THEY SAID THIS WOULD HAVE TO COME OUT OF MY OWN POCKET AS IT IS NOT COVERED IN MY MANUFACTURERS WARRANTY. I DON'T THINK I SHOULD BE RESPONSIBLE FOR THIS AS I DID NOTHING WRONG BUT DRIVE THE CAR. AND SEEMS AS IF MANY OTHER AUDI DRIVERS HAD SIMILAR ISSUES SO IT SEEMS TO BE TO BE A DEFECTIVE GLASS.

THE SUN VISOR ON MY A5 HAS VERY LITTLE SPRING TENSION THAT ALLOWS IT TO FREELY MOVE BACK AND FORTH. I NEED TO HAVE IT CLIPPED WHEN ACCELERATING OTHERWISE IT WILL HIT ME IN THE FACE OR HOLD IT WHILE MAKING LEFT TURNS (WHEN POSITIONED BY THE DRIVER'S WINDOW ' THERE IS NO CLIP THERE) TO PREVENT IT FROM STRIKING ME IN THE SIDE OF MY HEAD. THIS PRESENTS A DISTRACTION AND POSSIBLE SAFETY ISSUE. THE SUN VISOR CLIP'S DURABILITY IS ALSO QUESTIONABLE SINCE IT HAS ALREADY BEEN REPLACED AT LEAST 2 TIMES. I HAVE MADE REPEATED VISITS TO THE DEALER ABOUT THIS ISSUE AND THEY HAVE DEEMED IT OPERATING AS INTENDED. I HAVE EVEN WRITTEN AUDI ABOUT IT AND THEY HAVE ALSO REFUSED TO ADDRESS THE ISSUE.

I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The EPC warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi Inspection Report.pdf] This was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 Corroded connector Transmission Coolant Valve.jpg; 2023 Transmission Coolant Valuve and connector.jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [XXX] [XXX] [XXX] This pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT STATED THAT HIS SON OWNS A 2013 AUDI A5. THE CONTACT STATED WHILE VEHICLE WAS PARKED AND NOT RUNNING, IT CRASHED INTO A FENCE WITHOUT WARNING ON PRIVATE PROPERTY. THERE WERE NO FIRE, REPORTED INJURIES OR POLICE REPORT FILED. THE CONTACT WAS CONCERNED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

GOING DOWN HILL, ACCELERATING, RED LIGHT, APPLY BRAKES, HARD, ENGINE REVS UP TRYING TO OVER POWER BRAKES, BARELY STOPS, BUT ENGINE KEEPS ON CREEPING CAR FORWARD INTO TRAFFIC, MOVE SHIFTER TO PARK AND REVERSE TWICE, ENGINE SLOWS DOWN BUT ACCELERATES AGAIN WHEN BACK IN DRIVE, LIGHT CHANGES, DRIVE AWAY WITH NO PROBLEMS.

WHILE APPROACHING A TURN I SLOWED DOWN , ANOTHER CAR CAME AROUND THE RIGHT SIDE. MY CAR WASN'T RESOONDING I WASN'T ABLE TO BEAR RIGHT AROUND CURVE AND WENT ACROSS ROAD AND UP HILL. APPROACHING HILL FELT LIKE I DIDN'T HAVE POWER STEERING, I TOOK 2 HANDS AND GRABBED THE STEERING WHEEL AND FORCED MYSELF TO GO DOWN , BRAKES SEEMED USELESS.. CAR WENT DOWN HILL. I PUT FOOT ON MY BRAKE BECAUSE I WAS IN HEAD ON TRAFFIC ON A SMALL BACK ROAD. I THEN PUT CAR IN REVERSES, IT JERKED BACK TO STRAIGHTEN CAR UP, AND STRAIGHTEN UP CAR- DROVE UP TO LIGHT SHAKEN UP, PULLED OVER TO SHOULDER - NO SHOULDER THE BACK ROAD AT IT WAS ABOUT 10 PM WEEKNIGHT... I LOOKED AT THE DRIVERS FRONT END THAT MADE CONTACT AND IT LOOKED OK- JUST SCRAPES... I DROVE HOME AND WOKE UP TO FLAT TIRES IN AM. I TOOK MY CAR TO AUDI TURNERSVILLE- AUTOMALL. I TOLD THEM OF SAFETY CONCERNS- THEY FINALLY ON WEDNESDAY RAN A SCAN- NO TPMS ILLUMINATED OR DEFUALT LIGHT- I WAS LIED TO AND TOLD IT DID, UNTIL I ASKED TO SEE REPORT. SERVICE DEPT. TIGHTEN MY DRIVERS DOOR THAT WAS LOOSENED BY IMPACT BEFORE INS COMPANY SAW THE CAR. AUDI CORP SENT A ENGINEER AND I WAS TOLD THEY WOULD GO OVER MY REPORT AND CONCERNS, I WAS TREATED HORRIBLE BY DEALERSHIP, THEY WORKED ON MY CAR WITHOUT CALLING ME FIRST, TIRED TO REMOVE CAR FROM DEALERSHIP TO TAKE TO ANOTHER COLLISON CENTER AND I WAS TOLD IT WAS ALREADY ON THE LIFT AND AUDI WOULD BE THERE FOR MY SAFETY CONCERNS ON MONDAY/ I NEVER AUTHORIZED AUDI TO LOOK AT MY CAR- I WAS TOLD. I WAS GIVEN A HAND TYPED REPORT - 2 DAYS AGO THAT MY CAR IS SAFE... ONLY MALFUNCTION CODE TPMS CAME ON IN APRIL. AUDI WOULD ALLOW ME TO SPEAK TO THE AUDI REP WHILE HE WAS HERE FROM MICHIGAN AND STILL HAS REFUSED TO ANSWER MY CONCERNS ON THE ORIGINAL 26 PAGE REPORT I HAVE FROM SERVICE, MY IGNITION KEY STICKS OCCASIONALLY , MY REAR BACK UP CAMERA DELAYS AT TIMES- DEFAULT FOUND DRIVERS HEAD RESTRAINT ???

The contact's cousin owns a 2013 Audi A5. The contact stated while driving at an undisclosed speed, the vehicle began to overheat. The warning message "Pull Over and Check Coolant" was displayed. The contact veered to the side of the road and upon checking the coolant reservoir, the contact noticed that the coolant was leaking. The contact added coolant and was able to continue driving. However, the failure reoccurred increasingly. The contact stated that the coolant would leak onto the ground while refilling the coolant reservoir. The contact stated that the vehicle was no longer drivable. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The vehicle was taken to the dealer for the recall repair. However, as the contact's friend was picking up the vehicle on his behalf, he noticed that there was no coolant in the vehicle. The dealer then added coolant however, the failure recurred while driving. The dealer was notified and advised the contact that the failure was not associated with the recall. The vehicle was then taken to an independent mechanic where the coolant pump sensor was replaced; however, the failure recurred a month later. The manufacturer was notified of the failure and informed the contact that they could not assist as the dealer had already marked the recall as completed. Additionally, the contact stated that the interior lights of the vehicle would fail to operate intermittently. The vehicle was not repaired. The failure mileage was approximately 83,000.

I WAS SENT A RECALL NOTICE FOR DEFECTIVE AIRBAGS. I LIVE ON NANTUCKET ISLAND AND THERE ARE NOT AUDI DEALERSHIPS HERE. I HAVE TO PUT MY CAR ON A FERRY IN ORDER TO GET THE AIRBAG PROBLEM CORRECTED. THE COST WAS 160 DOLLARS AND AUDI SHOULD BE RESPONSIBLE FOR THAT AS IT IS IMPOSSIBLE FOR ME TO HAVE THE CAR SERVICED WITH OUT GETTING TO AN AUTHORIZED DEALER. THIS IS A SAFETY ISSUE. *TR

WHILE APPROACHING A TURN I SLOWED DOWN , ANOTHER CAR CAME AROUND THE RIGHT SIDE. MY CAR WASN'T RESOONDING I WASN'T ABLE TO BEAR RIGHT AROUND CURVE AND WENT ACROSS ROAD AND UP HILL. APPROACHING HILL FELT LIKE I DIDN'T HAVE POWER STEERING, I TOOK 2 HANDS AND GRABBED THE STEERING WHEEL AND FORCED MYSELF TO GO DOWN , BRAKES SEEMED USELESS.. CAR WENT DOWN HILL. I PUT FOOT ON MY BRAKE BECAUSE I WAS IN HEAD ON TRAFFIC ON A SMALL BACK ROAD. I THEN PUT CAR IN REVERSES, IT JERKED BACK TO STRAIGHTEN CAR UP, AND STRAIGHTEN UP CAR- DROVE UP TO LIGHT SHAKEN UP, PULLED OVER TO SHOULDER - NO SHOULDER THE BACK ROAD AT IT WAS ABOUT 10 PM WEEKNIGHT... I LOOKED AT THE DRIVERS FRONT END THAT MADE CONTACT AND IT LOOKED OK- JUST SCRAPES... I DROVE HOME AND WOKE UP TO FLAT TIRES IN AM. I TOOK MY CAR TO AUDI TURNERSVILLE- AUTOMALL. I TOLD THEM OF SAFETY CONCERNS- THEY FINALLY ON WEDNESDAY RAN A SCAN- NO TPMS ILLUMINATED OR DEFUALT LIGHT- I WAS LIED TO AND TOLD IT DID, UNTIL I ASKED TO SEE REPORT. SERVICE DEPT. TIGHTEN MY DRIVERS DOOR THAT WAS LOOSENED BY IMPACT BEFORE INS COMPANY SAW THE CAR. AUDI CORP SENT A ENGINEER AND I WAS TOLD THEY WOULD GO OVER MY REPORT AND CONCERNS, I WAS TREATED HORRIBLE BY DEALERSHIP, THEY WORKED ON MY CAR WITHOUT CALLING ME FIRST, TIRED TO REMOVE CAR FROM DEALERSHIP TO TAKE TO ANOTHER COLLISON CENTER AND I WAS TOLD IT WAS ALREADY ON THE LIFT AND AUDI WOULD BE THERE FOR MY SAFETY CONCERNS ON MONDAY/ I NEVER AUTHORIZED AUDI TO LOOK AT MY CAR- I WAS TOLD. I WAS GIVEN A HAND TYPED REPORT - 2 DAYS AGO THAT MY CAR IS SAFE... ONLY MALFUNCTION CODE TPMS CAME ON IN APRIL. AUDI WOULD ALLOW ME TO SPEAK TO THE AUDI REP WHILE HE WAS HERE FROM MICHIGAN AND STILL HAS REFUSED TO ANSWER MY CONCERNS ON THE ORIGINAL 26 PAGE REPORT I HAVE FROM SERVICE, MY IGNITION KEY STICKS OCCASIONALLY , MY REAR BACK UP CAMERA DELAYS AT TIMES- DEFAULT FOUND DRIVERS HEAD RESTRAINT ???