2023 Audi Q4 Sportback E-Tron Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Audi Q4 Sportback E-Tron, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical133.3%
- Engine133.3%
- Fuel system133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Repeated A/C Failure in Extreme Heat Component: Air conditioning/cabin cooling Mileage: Approximately 49,350 miles as of September 29, 2026 The vehicle repeatedly loses all A/C cooling in cabin in extreme heat (100°+F), with cooling returning in cooler weather. On August 9, 2026, traveling to Las Vegas, the A/C failed near Baker, CA. After shutting off the vehicle for 20 minutes without success, we drove another 1.5 hours in 110–115°F heat with our two children. Audi Las Vegas serviced the refrigerant system August 10 at 47,069 miles, temporarily restoring cooling. On August 23, the A/C failed again in approximately 101°F heat during a trip to Chatsworth. We drove approximately one hour of our trip home without cooling, with our children and eight-week-old puppy, having to make unplanned stops along the way to attempt to stay cool. Audi Carlsbad could not reproduce the issue during its September 1–2 inspection and recommended testing in hotter conditions. At Audi Rancho Mirage on September 8–9, staff reportedly acknowledged frequent A/C issues with this model in hot climates. The dealership stated the system apparently prioritizes battery cooling over cabin cooling in high temperatures and offered no repair. The A/C failed again at pickup in 106°F heat and remained inoperative during our return trip. Safety Concern and Current Status Unpredictable loss of cabin cooling in extreme heat risks heat-related illness, particularly for children and other vulnerable occupants. The defect persists despite three dealership visits and refrigerant service. No warning lights, injuries, or crashes have been reported, and no permanent repair or definitive diagnosis has been provided. As of September 29, 2026, the vehicle had approximately 49,350 miles, and we have limited its use to essential trips. We request that NHTSA investigate whether this recurring failure constitutes a safety defect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Repeated A/C Failure in Extreme Heat Component: Air conditioning/cabin cooling Mileage: Approximately 49,350 miles as of September 29, 2026 The vehicle repeatedly loses all A/C cooling in cabin in extreme heat (100°+F), with cooling returning in cooler weather. On August 9, 2026, traveling to Las Vegas, the A/C failed near Baker, CA. After shutting off the vehicle for 20 minutes without success, we drove another 1.5 hours in 110–115°F heat with our two children. Audi Las Vegas serviced the refrigerant system August 10 at 47,069 miles, temporarily restoring cooling. On August 23, the A/C failed again in approximately 101°F heat during a trip to Chatsworth. We drove approximately one hour of our trip home without cooling, with our children and eight-week-old puppy, having to make unplanned stops along the way to attempt to stay cool. Audi Carlsbad could not reproduce the issue during its September 1–2 inspection and recommended testing in hotter conditions. At Audi Rancho Mirage on September 8–9, staff reportedly acknowledged frequent A/C issues with this model in hot climates. The dealership stated the system apparently prioritizes battery cooling over cabin cooling in high temperatures and offered no repair. The A/C failed again at pickup in 106°F heat and remained inoperative during our return trip. Safety Concern and Current Status Unpredictable loss of cabin cooling in extreme heat risks heat-related illness, particularly for children and other vulnerable occupants. The defect persists despite three dealership visits and refrigerant service. No warning lights, injuries, or crashes have been reported, and no permanent repair or definitive diagnosis has been provided. As of September 29, 2026, the vehicle had approximately 49,350 miles, and we have limited its use to essential trips. We request that NHTSA investigate whether this recurring failure constitutes a safety defect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I'm writing to report a serious safety issue with my 2023 Audi Q4. Today, Tuesday, October 6, 2026, at approximately 7:18 p.m. Eastern, my vehicle suddenly failed to accelerate from an intersection while I was driving, which nearly caused an accident. I was making a left turn from a T-intersection crossing a lane with opposing traffic, but my car accelerated very slowly causing the perpendicular to break (and honk). Fortunately, they were paying attention and slowed appropriately. Given the danger this poses, I want to formally report it so it can be investigated. This has not been confirmed by a dealer No warning lights were visible.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .