RoadVitals

2023 Audi Q4 Sportback E-Tron

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 12, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 27, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Audi Q4 Sportback E-Tron, most frequently naming the electrical, engine and fuel system categories. 1 safety recall has been issued covering this model year; and 506 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Engine133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V120000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Feb 27, 2025
60,490 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
The risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
The remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Volkswagen Group of America, Inc.Manufacturer number Audi: 454R VW: 97H3View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Oct 12, 2026

Repeated A/C Failure in Extreme Heat Component: Air conditioning/cabin cooling Mileage: Approximately 49,350 miles as of September 29, 2026 The vehicle repeatedly loses all A/C cooling in cabin in extreme heat (100°+F), with cooling returning in cooler weather. On August 9, 2026, traveling to Las Vegas, the A/C failed near Baker, CA. After shutting off the vehicle for 20 minutes without success, we drove another 1.5 hours in 110–115°F heat with our two children. Audi Las Vegas serviced the refrigerant system August 10 at 47,069 miles, temporarily restoring cooling. On August 23, the A/C failed again in approximately 101°F heat during a trip to Chatsworth. We drove approximately one hour of our trip home without cooling, with our children and eight-week-old puppy, having to make unplanned stops along the way to attempt to stay cool. Audi Carlsbad could not reproduce the issue during its September 1–2 inspection and recommended testing in hotter conditions. At Audi Rancho Mirage on September 8–9, staff reportedly acknowledged frequent A/C issues with this model in hot climates. The dealership stated the system apparently prioritizes battery cooling over cabin cooling in high temperatures and offered no repair. The A/C failed again at pickup in 106°F heat and remained inoperative during our return trip. Safety Concern and Current Status Unpredictable loss of cabin cooling in extreme heat risks heat-related illness, particularly for children and other vulnerable occupants. The defect persists despite three dealership visits and refrigerant service. No warning lights, injuries, or crashes have been reported, and no permanent repair or definitive diagnosis has been provided. As of September 29, 2026, the vehicle had approximately 49,350 miles, and we have limited its use to essential trips. We request that NHTSA investigate whether this recurring failure constitutes a safety defect.

NHTSA ID
11770660
Incident
Aug 9, 2026
Fuel system
Filed Oct 6, 2026

I'm writing to report a serious safety issue with my 2023 Audi Q4. Today, Tuesday, October 6, 2026, at approximately 7:18 p.m. Eastern, my vehicle suddenly failed to accelerate from an intersection while I was driving, which nearly caused an accident. I was making a left turn from a T-intersection crossing a lane with opposing traffic, but my car accelerated very slowly causing the perpendicular to break (and honk). Fortunately, they were paying attention and slowed appropriately. Given the danger this poses, I want to formally report it so it can be investigated. This has not been confirmed by a dealer No warning lights were visible.

NHTSA ID
11769454
Incident
Oct 6, 2026
Filed Aug 13, 2026

The air conditioner warning light came on in April 2026. I took it to dealer to be checked. Dealer said no problem. That warning light went on intermittently through May, June and July. By end of July I took it back to dealer. The evaporator was indeed malfunctioning and emitting carbon dioxide into the cabin when the air conditioner was on. While repairing the evaporator system, the plastic cover over the ground stud broke and required replacement. The vehicle was out of service for 10 working days.

NHTSA ID
11756699
Incident
Apr 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2080708_2

ELECTRICAL SYSTEM

This Pending Service Solution (PSS) requests that technicians enter a record into the PSS database in instances wehre the HV battery surplus solar charging/intelligent charging via the wall box is faulty.

TSB_2070568_7

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

TSB_2082976_3

This bulletin provides information regarding the current top concerns being addressed by the Audi Digital Business Solutions (DBS) team.

TSB_2075199_3

ELECTRICAL SYSTEM

This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).

TSB_2080517_5

ELECTRICAL SYSTEM

This bulletin provides information when the starter battery is discharged or malfunctioning.

TSB_2077443_4

ELECTRICAL SYSTEM

This service information bulletin provides information when the convernience opening does not work.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q4 Sportback E-Tron by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025520—
2024520—
2023Viewing310—
2022010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.