RoadVitals

2024 Audi Q4 Sportback E-Tron

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Apr 20, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 28, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2024 Audi Q4 Sportback E-Tron, most frequently naming the electrical, brakes and driver assistance categories. 1 safety recall has been issued covering this model year; and 517 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical228.6%
  • Brakes114.3%
  • Driver assistance114.3%
  • Engine114.3%
  • Powertrain (other)114.3%
  • Visibility114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Feb 28, 2025
13,769 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Volkswagen Group of America, Inc.Manufacturer number AUDI: 93FR WV: 93CJView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Apr 20, 2026

While driving in the left lane on a particularly bumpy section of Interstate 5 South in Seattle (just before the NE 50th Street overpass), I had to quickly hit my brakes as traffic abruptly slowed. The Audie "Pre-sense" sytem did trigger, but emergency autonomous braking did not. My car did not slow down as I hit the brake, and I had to swerve onto the shoulder and put it in "B" mode to trigger full regenerative braking to stop the car. The weather was clear and the road was dry. I had previously had the vehicle in to the dealer as the brakes were making a load creaking sound, which they indicated was normal. The day after this most recent incident, the vehicle was towed (at the dealership's recommendation) in. It's been there for the past week and they are now claiming it is operating as expected.

NHTSA ID
11732463
Incident
Apr 12, 2026
EnginePowertrain (other)
Filed Oct 7, 2025

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was provided an EV loaner during the initial repair in January and gasoline loaner vehicles thereafter. In June 2025 (RO #198283 at 3,161 miles), a factory recall for the onboard charger was performed. The warning “Pedestrians cannot hear motor sound” appeared both before and after the motor replacement, suggesting a persistent fault in the Acoustic Vehicle Alerting System (AVAS). These repeated electrical, sensor, and propulsion failures — all within 3,000 miles of use — raise concerns about the reliability and safety of the ADAS camera, drive unit, and pedestrian-alert system. Power loss and a nonfunctional pedestrian-warning feature could increase risk to the driver and others. The manufacturer has been notified, and both dealer and manufacturer-updated repair records — showing mileage inconsistencies between versions — are available for review upon request.

NHTSA ID
11691898
Incident
Apr 10, 2025
Electrical
Filed Jun 4, 2025

The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11664962
Incident
Apr 22, 2025
Electrical
Filed May 8, 2025

The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that the repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

NHTSA ID
11659705
Incident
May 8, 2025
Visibility
Filed Dec 28, 2023

The warning labels that are posted on the front of the sun visors are a visual distraction that diminish the forward sight line of the driver. When I cover the warning label with my hand the depth of field and forward sight line is greatly improved. I removed this label from previous vehicles that I owned. However, the sticker on this vehicle is part of the visor and can not be removed. I have never read this warning label, nor has anyone in my family. In my opinion, all warnings and precautions should be placed in the owner's manual. It is impossible to place every precaution or warning on a sun visor label. The label diminishes the drivers visibility and is another item that has to be mentally and visually processed. Driving safely requires focus and concentration, this label only adds a constant distraction while driving. Removing the label or placing it on the underside of the visor would improve visibility and safety.

NHTSA ID
11562275
Incident
Dec 28, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2082768_1

ELECTRICAL SYSTEM

This bulletin provides information when the remaining range is too low/has dropped.

TSB_2077497_2

ELECTRICAL SYSTEM

This bulletin provides information regarding the work steps necessary when replacing high-voltage modules.

TSB_2081573_4

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q4 Sportback E-Tron by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025110
2024Viewing510
2023010
2022010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.