ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
2024 Audi Q4 Sportback E-Tron
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 5 NHTSA owner-reported complaints for the 2024 Audi Q4 Sportback E-Tron, most frequently naming the electrical, brakes and driver assistance categories. 1 safety recall has been issued covering this model year; and 517 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 2023 | 1 | 1 |
| May 2025 | 1 | 2 |
| Jun 2025 | 1 | 3 |
| Oct 2025 | 1 | 4 |
| Apr 2026 | 1 | 5 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical228.6%
- Brakes114.3%
- Driver assistance114.3%
- Engine114.3%
- Powertrain (other)114.3%
- Visibility114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
While driving in the left lane on a particularly bumpy section of Interstate 5 South in Seattle (just before the NE 50th Street overpass), I had to quickly hit my brakes as traffic abruptly slowed. The Audie "Pre-sense" sytem did trigger, but emergency autonomous braking did not. My car did not slow down as I hit the brake, and I had to swerve onto the shoulder and put it in "B" mode to trigger full regenerative braking to stop the car. The weather was clear and the road was dry. I had previously had the vehicle in to the dealer as the brakes were making a load creaking sound, which they indicated was normal. The day after this most recent incident, the vehicle was towed (at the dealership's recommendation) in. It's been there for the past week and they are now claiming it is operating as expected.
- NHTSA ID
- 11732463
- Incident
- Apr 12, 2026
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was provided an EV loaner during the initial repair in January and gasoline loaner vehicles thereafter. In June 2025 (RO #198283 at 3,161 miles), a factory recall for the onboard charger was performed. The warning “Pedestrians cannot hear motor sound” appeared both before and after the motor replacement, suggesting a persistent fault in the Acoustic Vehicle Alerting System (AVAS). These repeated electrical, sensor, and propulsion failures — all within 3,000 miles of use — raise concerns about the reliability and safety of the ADAS camera, drive unit, and pedestrian-alert system. Power loss and a nonfunctional pedestrian-warning feature could increase risk to the driver and others. The manufacturer has been notified, and both dealer and manufacturer-updated repair records — showing mileage inconsistencies between versions — are available for review upon request.
- NHTSA ID
- 11691898
- Incident
- Apr 10, 2025
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11664962
- Incident
- Apr 22, 2025
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that the repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
- NHTSA ID
- 11659705
- Incident
- May 8, 2025
The warning labels that are posted on the front of the sun visors are a visual distraction that diminish the forward sight line of the driver. When I cover the warning label with my hand the depth of field and forward sight line is greatly improved. I removed this label from previous vehicles that I owned. However, the sticker on this vehicle is part of the visor and can not be removed. I have never read this warning label, nor has anyone in my family. In my opinion, all warnings and precautions should be placed in the owner's manual. It is impossible to place every precaution or warning on a sun visor label. The label diminishes the drivers visibility and is another item that has to be mentally and visually processed. Driving safely requires focus and concentration, this label only adds a constant distraction while driving. Removing the label or placing it on the underside of the visor would improve visibility and safety.
- NHTSA ID
- 11562275
- Incident
- Dec 28, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
ELECTRICAL SYSTEM
This bulletin provides information when the remaining range is too low/has dropped.
ELECTRICAL SYSTEM
This bulletin provides information regarding the work steps necessary when replacing high-voltage modules.
FUEL/PROPULSION SYSTEM
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
STRUCTURE:BODY
This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
ELECTRICAL SYSTEM
This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.