RoadVitals

2024 Porsche Cayenne

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 24V533000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Dec 1, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2024 Porsche Cayenne, most frequently naming the driver assistance, exterior lighting and electrical categories. 4 safety recalls have been issued covering this model year; and 496 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance233.3%
  • Exterior lighting233.3%
  • Electrical116.7%
  • Fuel system116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V896000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
172,107 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Porsche Cars North America, Inc.Manufacturer number ASB2View on NHTSA.gov
25V634000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Sep 23, 2025
177 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2024-2026 Panamera, Cayenne, and 2025 Panamera E-Hybrid vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASA9. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 10, 2025.
Porsche Cars North America, Inc.Manufacturer number ASA9View on NHTSA.gov
24V533000NHTSA advisory: do not drive

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

Jul 16, 2024
2,475 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne vehicles. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel control.
The risk: A sudden loss of steering control increases the risk of a crash.
The remedy: Dealers will replace the driver side left upper control arm, free of charge. Owner letters were mailed September 13, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB2.
Porsche Cars North America, Inc.Manufacturer number ARB2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectrical
Filed Dec 1, 2025

The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect. A loose or detachable interior control is a safety concern because it distracts the driver from the road when attempting to adjust audio, alerts, or climate menu functions. The control knob is part of an interface that the driver must use while driving, and if it unexpectedly detaches or becomes loose, it can impair the ability to safely manage vehicle settings. The issue was reported to the Porsche dealership and Porsche Cars North America. Both declined warranty coverage and classified the problem as “customer damage,” despite the failure occurring under normal usage conditions and without misuse. A properly secured interior control knob should not detach during light interior cleaning, and this may indicate a broader quality-control issue affecting similar vehicles. There were no warning lights prior to the failure. The problem is reproducible because the knob no longer attaches securely to the shaft. I am reporting this to NHTSA because an interior control that detaches under normal use may distract drivers, impair safe operation of infotainment and climate systems, and may indicate a defect in the design or construction of the control assembly.

NHTSA ID
11702293
Incident
Sep 1, 2025
Driver assistanceFuel system
Filed Jul 5, 2025

As I was making a turn onto another avenue, and accelerating to blend into traffic flow, dashboard messages suddenly appeared 1)"Engine control error, driving still possible, see dealer." 2)"Active lane keeping not available, driving still possible, service required" 3)"Adaptive Cruise Control not available, driving still possible, service required". Adaptive cruise was not engaged at the time of the error. The car lost almost all power, despite saying "driving still possible"; cars behind me had to brake hard as my car would only go about 7-10mph tops with accelerator firmly depressed and engine began to run very roughly. I coasted to shoulder of road, took video of error messages, turned car off and restarted car which cleared messages and car regained normal operation. I was glad this happened in-town and not when merging on a highway. This is not the first time the car has issued sudden warning messages stating certain systems had failed only to be cleared by restarting the car. I have taken the car to the dealer before to have them research the issue but they say errors cannot be replicated. However, this was the first time Engine control message posted and was the first time the car lost power and put me in danger of not being able to control the car's speed in traffic. I have lost faith in the car's control systems. I can live with lack of cruise control or lane keeping, but I cannot tolerate sudden lack of power than can cause an accident. This is my 3rd Cayenne, and unfortunately on this model, the electronics are ruining an otherwise well designed vehicle.

NHTSA ID
11671298
Incident
Jul 4, 2025
Exterior lighting
Filed Mar 4, 2024

My 2024 Cayenne is outfitted with the LED HD Matrix headlights. The low beam lights "when adjusted to specifications" only project 30-40ft down the road. This is very dangerous not being able to see adequately in front of the car especially where I live which have many deer. I'm told this is partially because the US does not allow full HD Matrix functionality. Porsche should not sell vehicle which do not function properly in the USA>

NHTSA ID
11575222
Incident
Mar 2, 2024
Exterior lighting
Filed Jan 8, 2024

The backup lights of the 2024 Porsche Cayenne Coupe when the car is put into reverse are extremely dim, and do not adequately highlight what is behind the car. I learned this the first time on September 8th when I tried to back out of my friend’s narrow windy tree lined driveway at night. Something that usually took a few minutes took more than 15 minutes because I could not see where I was going. I took my Cayenne to Amityville Porsche Service and was told the car is “working as designed.” I also escalated it to Porsche's national customer service organization sending them pictures of my new Cayenne in reverse backing up and a Porsche Macan loaner in same place. While the person acknowledged there was a major difference, they said the Cayenne was working as designed. I am concerned I will not see someone behind the car or hit a tree or obstruction. I currently cannot go to my friend's with fear of hitting a tree. I have tried to upload pictures showing a marked difference, but it is not working on your site. The upload box just disappears. Porsche needs to improve the back up lights. please! Happy to send you pictures.

NHTSA ID
11564216
Incident
Sep 8, 2023
Filed Jul 13, 2023

Car was purchased new 063023. Prior to purchase dealer told up car is due for a software update. At purchase, we got a piece of paper stating car was due for " a COMPREHENSIVE " software update and we could delay taking delivery. We decided to take delivery. But, what we were not told then was that Porsche Group, Porsche NA, under the direction of their owners, Volkswagen Group - Germany, was not providing owners with owners manuals for their new 2024 cars that would be getting the updates. Our paper manual references "See Digital' or "Digital" more than 300 times. Through either the car PCM or an App or Online, owners are suppose to be able to get Digital Content to show how to operate the car. So far, we have not been given access to our "Digital" manual. We've opened 2 cases with Porsche NA, no's 8000069845 and 44, made numerous calls to C/S for Porsche who directs us back to the dealer , who is unable to find any digital content and says that Porsche has not installed it in the car and none is available. Porsche tech support is unable to locate the content in the car, online or in the app. We are requesting all applicable Owners Manual info. so that we can safely operate our new car. Porsche NA refuses to give us access to the 'Digital' manual for our car. Subsequently I was given documentation which showed that the dealer was specifically directed to not make available to purchasers of new cars the digital manual. I fail to see how a manufacturer is allowed to sell cars w/o providing operator manuals? in each of the uploaded .jpeg files there is suppose to be a Manual icon. There are none... And also shows App not available in our area

NHTSA ID
11532110
Incident
Jun 30, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

16/26

ELECTRICAL SYSTEM

Mode Switch on Multi-Function Steering Wheel is Not Working Intermittently / Permanently - Check Electric Plug Connection for Mode Switch (16/26)

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

06/26

ELECTRICAL SYSTEM

Air-Conditioning System Malfunction - Temporarily Faulty Blow-Out Temperature/No Air Flow: Re-Programming Air-Conditioning Control Unit (06/26)

2121.4

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL

ACC Dynamic Calibration Fault C110300

3/24

ENGINE

Sports Tailpipe, Single-Flow – Silver (0P3)/Dark Bronze (0P6)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche Cayenne by model year
YearComplaintsRecallsInvestigationsIssue Index
2026310—
2025520—
2024Viewing540—
2023510—
2022320—
2021185052.2
2020234062.9
2019416059.1
2018131144.2
2017162160.7
2016382154.7
2015132141.2
2014533045.4
2013403048.6
2012274046.3
2011303044.0
2010120—
2009152050.8
2008273044.5
2007000—
2006413158.8
2005324258.3
2004386258.7
2003222—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.