RoadVitals

2019 Porsche Cayenne

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
48
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 48 NHTSA owner-reported complaints for the 2019 Porsche Cayenne, most frequently naming the driver assistance, airbags and electrical categories. 6 safety recalls have been issued covering this model year; and 838 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V896000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
172,107 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Porsche Cars North America, Inc.Manufacturer number ASB2View on NHTSA.gov
19V735000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES

Oct 16, 2019
44,128 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
The remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
Porsche Cars North America, Inc.Manufacturer number AKB8View on NHTSA.gov
19V111000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

Feb 21, 2019
98 units potentially affected
The defect: Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
The remedy: Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.
Porsche Cars North America, Inc.Manufacturer number AKA0View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 48
Driver assistance
Filed Oct 27, 2026

The contact owns a 2019 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact stated that the cameras including the front and rear cameras were inoperable. The vehicle was taken to the dealer for the recall repair; however, three attempts to complete the driver assistance software update had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

NHTSA ID
11774090
Incident
Oct 27, 2025
Mileage
80,000 mi
Driver assistance
Filed Oct 22, 2026

Porsche has released a recall campaign but after taking my vehicle to a Porsche dealership to fix the recall, they informed me that they have not been given a remedy to the recall.

NHTSA ID
11772976
Incident
Jan 29, 2026
Filed Oct 16, 2026

The AC evaporator failed at only 50,000 miles which is a manufacturer defect, as this part is not designed to fail and should withstand the life of the vehicle. When I wrote to Porsche regarding the failure, they tried to indicate or even suggest that this is normal wear and tear and the price of vehicle ownership. That is not a valid statement! This failure is considered premature and there is considerable documented evidence and concern widespread throughout the internet to back up this claim. It cost us almost $9000 to repair and almost a month of being in the shop. This is a significant repair and we actually took considerable time to not only research the issue, but quote the repair with other shops since Porsche wanted almost $15000 to conduct the repair. We would like this investigated as well as find out if there is any form of compensation we can seek due to the issue. Also, we were advised that the evaporator was leaking harmful chemicals through the vents of the ac, which cause mold and illness.

NHTSA ID
11771610
Incident
Aug 1, 2026
Other / unspecified
Filed Sep 30, 2026

Perelli scorpion Verde tires started showing sidewall degradation and pitting in 2003 or earlier – the earliest photos we have are dated 2003. The tires had to be replaced due to the degradation and we requested the tire shop to look into a warranty claim. The tire shop changed hands and we went through four managers and weren’t able to get a clear answer, during that time the tires continued to get worse and pit. We found numerous reports on the Internet of the same tire having a identical issue and believe it is a material defect and safety issue of this tire.

NHTSA ID
11768000
Incident
Sep 1, 2023
Engine
Filed Sep 23, 2026

The Waste Gate Arm has broken on my 2019 Cayenne. This is a widely known issue with Porsches. Feels like this needs a recall. It is absurd to me that the dealers want to replace the whole turbo unit at $7-9k when a simple weld can fix. I am 6 months out of the 7 year warranty but under the 70k mileage. I am pushing the dealer to work this out. But it is crazy that Porsche isn’t held accountable for a design flaw.

NHTSA ID
11766561
Incident
Sep 16, 2026
Filed Sep 21, 2026

Complaint regarding a battery-monitoring/sensor issue, 2019 Porsche Cayenne and Porsche’s subsequent handling of the related repair. On May 22, 2023, at approximately 27,625 miles, my 2019 Porsche Cayenne was serviced by Fox Valley Porsche under Repair Order 103905. While driving a “battery charging warning.” showed, I was very scared. Dealer diagnosed a battery sensor failure and replaced the 12-volt battery. The invoice shows a battery charge of $1,957.87, plus labor. Repair documentation states “WMJ9 — Campaign not required.” I am asking NHTSA to investigate, whether the battery-sensor condition that resulted in my battery being replaced was related to the condition addressed by Porsche campaign WMJ9 and whether this condition can cause premature or unnecessary 12-volt battery replacement. Porsche subsequently identified the active fault associated with my vehicle as P1D6C00 and described it as a defect in the battery sensor located inside the battery. Porsche also stated that the vehicle’s battery-sensor software was already at software level 0164 and therefore the WMJ9 campaign was not performed. Porsche’s WMJ9 campaign addressed a battery-sensor/software condition involving incorrect battery-aging calculations and the potential for premature battery replacement. Because my vehicle had a battery-sensor fault and the dealer replaced the battery during the same general period that this campaign existed, I repeatedly asked Porsche and the dealer to establish why my battery itself required replacement rather than the condition being addressed through WMJ9. I requested objective documentation: • battery’s state of health/capacity at May 2023 repair; • battery test results; • diagnostic evidence physical battery failed, rather than only the battery sensor; • PIWIS diagnostic/scan information or other supporting diagnostic records; • basis for determining WMJ9 was unrelated Neither dealer, nor North America Porsche could provide factual test results.

NHTSA ID
11766002
Incident
May 23, 2023
Driver assistance
Filed Aug 26, 2026

The contact owns a 2019 Porsche Cayenne. The contact stated that while reversing, the rear-view camera displayed an unknown red warning message. The vehicle was taken to the dealer, but the contact was unsure if the vehicle was inspected. The dealer had not provided a diagnostic test information. The contact was informed that parts were unavailable. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The contact was informed that the parts were unavailable. In addition, the contact was informed that the parts would be available within two months. The failure mileage was approximately 46,000.

NHTSA ID
11759710
Incident
Jun 26, 2026
Mileage
46,000 mi
Driver assistance
Filed Jul 22, 2026

The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

NHTSA ID
11752100
Incident
Jul 22, 2025
Mileage
105,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

No. D808

ELECTRICAL SYSTEM

Parts Information for Parts Withdrawal - Ambient Light

No. D767-1

AIR BAGS; ELECTRICAL SYSTEM; SEATS

Parts Information for Parts Withdrawal - Repair Set for Seat Occupied Sensor

No. D807

ENGINE; STRUCTURE:BODY

Parts Information for Parts Withdrawal - Various Parts. Parts covered by this bulletin include various part numbers for Oil Separator, Shelf, and Hinge.

No. D806

ELECTRICAL SYSTEM

Parts Information for Parts Withdrawal - Control Unit for Camera

No. 2529-1

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION; LANE DEPARTURE: WARNING; STRUCTURE:BODY

Advanced Technical Information for Paint Thickness or Decals Affecting Corner Radar Sensor Operation

D805

Parts Information for Parts Withdrawal - Adapter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche Cayenne by model year
YearComplaintsRecallsInvestigationsIssue Index
2026510—
2025520—
2024540—
2023510—
2022420—
2021215052.2
2020244062.7
2019Viewing486059.1
2018131144.1
2017192162.3
2016402155.3
2015142153.6
2014533045.4
2013403046.2
2012274046.3
2011303044.0
2010120—
2009152050.8
2008273039.3
2007000—
2006413158.8
2005324253.1
2004386258.7
2003222—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.