RoadVitals

2019 Porsche Cayenne

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
41
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 41 NHTSA owner-reported complaints for the 2019 Porsche Cayenne, most frequently naming the airbags, driver assistance and electrical categories. 6 safety recalls have been issued covering this model year; and 812 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V896000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
172,107 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.
Porsche Cars North America, Inc.Manufacturer number ASB2View on NHTSA.gov
19V735000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES

Oct 16, 2019
44,128 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk: If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
The remedy: Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.
Porsche Cars North America, Inc.Manufacturer number AKB8View on NHTSA.gov
19V111000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

Feb 21, 2019
98 units potentially affected
The defect: Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
The remedy: Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.
Porsche Cars North America, Inc.Manufacturer number AKA0View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 41
Driver assistance
Filed Jul 22, 2026

The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

NHTSA ID
11752100
Incident
Jul 22, 2025
Mileage
105,000 mi
Airbags
Filed Jul 15, 2026

The dashboard is peeling up and is unsafe due to airbag being underneath the leather dash. If airbag was to blow it would not function correctly due to dashboard leather peeling. Could potentially injur passenger or not deploy at all.

NHTSA ID
11750486
Incident
Jul 11, 2026
BrakesEngine
Filed Jun 28, 2026

2019 Porsche Cayenne Turbo (EA825 4.0L V8, VIN [XXX]). Vacuum-actuated water pump seal failure caused coolant infiltration of the vacuum system on two separate occasions during the CPO warranty period. The vacuum system on this engine supplies the brake servo (brake booster) — a safety-critical connection documented in Porsche and Audi's own engineering literature for this engine (NHTSA document MC-XXX). First failure: XXX (92,916 miles, RO XXX). Towed in overheating. Technician documented coolant infiltrating vacuum system. Coolant pump replaced. Vacuum lines not inspected or replaced. Vacuum pump not inspected or replaced. PCNA's own ATI 2235.1 (NHTSA MC-XXX) required vacuum line inspection — not performed. Second failure: October 3, 2025 (103,904 miles, RO 207205). Coolant documented at timing chain cover. Coolant pump replaced. Change-over valve not replaced — required unconditionally by ATI 2235.1. Vacuum lines not inspected or replaced. No PQIS fault code logged — required by PCNA TSB 2307 (NHTSA MC-XXX). No oil analysis performed. No timing chain cavity inspection. Service visit performed one month before CPO expiration. Third visit: XXX (103,988 miles, RO XXX). Cracked breather hose found 84 miles after second service. Vacuum system still unremediated. Current failure: March 2026. Severe valvetrain noise on cylinder bank 2. Engine-out diagnosis required. Estimate $13,286.57. Vehicle currently at Porsche Novi/Farmington Hills. PCNA denied coverage June 25, 2026 without referencing a single technical bulletin, repair order, or published protocol from the documented record. The brake servo vacuum supply connection — documented in PCNA and Audi's own engineering literature — makes this a safety matter. PCNA's own TI 173/21 (NHTSA MC-XXX) explicitly covers the V8 Biturbo variant and was not followed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11747045
Incident
Mar 16, 2026
ElectricalEnginePowertrain (other)
Filed Jun 22, 2026

The hybrid cooling system on my 2019 Porsche Cayenne E-Hybrid repeatedly displayed a red dashboard warning while the vehicle was in motion: "Hybrid coolant level too low / Park vehicle safely / Let vehicle cool down." This warning appeared on multiple occasions at speeds of approximately 22 mph, 38–40 mph, and 47 mph, as documented in timestamped photos and videos taken in November 2025. A separate warning in July 2025 read: "Engine cannot be started / Remove charger plug." The warnings indicate a potential thermal management or hybrid cooling system failure. A moving vehicle being instructed to park and cool down presents a safety risk to the driver and others, particularly if the condition causes sudden power loss or thermal event. The vehicle was serviced at an authorized Porsche dealer in 2025. Despite that service activity, the hybrid coolant warning recurred while driving in November 2025, suggesting the underlying condition was not fully resolved. The issue was reported to the manufacturer (PCNA), who acknowledged it under a case number and offered a service voucher. The selling dealer attributed the concerns to a manufacturer charging-cable campaign. Neither response addressed the recurring in-motion warning or confirmed the hybrid cooling system was repaired. Timestamped photo and video evidence is available showing the dashboard warnings and vehicle speed at time of occurrence. Complete repair orders have been requested but not yet provided. The component may be available for inspection upon request.

NHTSA ID
11745533
Incident
Jul 1, 2025
Airbags
Filed May 14, 2026

Porsche leather dashboard shrunk and staples pulled out. I was told if the vehicle was in an accident the airbag may not deploy properly. The Porsche dealer looked at it recommend that it be replaced. This is a known manufacturer defect that has been occurring with many of Porsche leather dashboards in different models. The manufacture is not taking responsibility in repairing or recalling this dangerous situation and putting the cost onto the customer. The fact that this is an option they offer as an additional cost on their vehicles , knowing this is a dangerous defect. This alone should automatically issue recall to fix before someone gets seriously injured.

NHTSA ID
11737919
Incident
Dec 31, 1969
Airbags
Filed May 12, 2026

The leather dash is peeling irregularly and will not deploy the passenger airbag properly if vehicle is involved in an accident and could result in death of a passenger. Serious problem with Cayenne SUV’s and Porsche refuses to address the problem with multiple complaints from other owners.

NHTSA ID
11737472
Incident
Jun 30, 2024
Engine
Filed Apr 28, 2026

sudden total drivetrain failure at 52k mi with no warning, child passenger, prior dealer-documented leak that was not escalated.

NHTSA ID
11734234
Incident
Feb 14, 2026
Powertrain (other)
Filed Apr 14, 2026

At approximately 52,000 miles, the vehicle experienced a sudden catastrophic transmission / driveline failure while in use. The failure created serious concern about safe operation and reliability and left the vehicle disabled or unsafe to continue driving normally. An authorized Porsche dealer evaluated the vehicle and stated that the repair would require replacement of the entire transmission assembly at very high cost. No practical parts-level repair option has been provided. I am reporting this because a sudden major powertrain failure at this mileage may indicate a safety-related defect.

NHTSA ID
11731119
Incident
Feb 14, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

2121.4

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL

ACC Dynamic Calibration Fault C110300

2229.12

ELECTRICAL SYSTEM

ConBox Current Draw Discharges 12 V Battery

ASB2

BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM

Re-Programming Assistance System Control Unit (Stop Delivery/Recall Campaign)

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche Cayenne by model year
YearComplaintsRecallsInvestigationsIssue Index
2026310—
2025520—
2024540—
2023510—
2022320—
2021185052.2
2020234062.9
2019Viewing416059.1
2018131144.2
2017162160.7
2016382154.7
2015132141.2
2014533045.4
2013403048.6
2012274046.3
2011303044.0
2010120—
2009152050.8
2008273044.5
2007000—
2006413158.8
2005324258.3
2004386258.7
2003222—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.