Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2019 Audi Q5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
A failed (frozen) Turbocharger Wastegate Actuator. An engine warning light came on and engine had less power. It had to be replaced. There was a settled law suit for the same issue covering this item in previous vehicles settled in 2025.
Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi’s 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation during acceleration. The turbocharger ultimately required complete replacement at 50,334 miles at a cost of $ 2511.20 This appears to be a premature failure of a major engine component. A sudden loss of power while merging or crossing intersections creates a safety concern. The vehicle has been properly maintained, is completely stock, and has never been modified. No warning was provided prior to the check engine light and rapid performance degradation. I am submitting this complaint because similar turbocharger wastegate failures have been documented in other Volkswagen/Audi vehicles using related engines, and a failure at this mileage should not occur in a properly maintained vehicle. Safety Risk: Reduced engine power and hesitation during acceleration creates a hazardous condition when merging into traffic or crossing intersections. Repair: Turbocharger replacement Repair cost: $ 2511.20 Mileage at repair: 50,334
The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger class settlement (Kimball vs Volkswagen Group of America Inc., Case #XXX), but my vehicle is not apart of the settlement class vehicles. I verified the settlement class vehicles on the turboclasssettlement.com website, and I called their 855-779-6685 number to double check the settlement class vehicles. Their rep, Leisha, indicated, "The 2019 Audi Q5 is not a settlement class vehicle." The Audi Q5 vehicles identified in the settlement are for 2011 - 2014 model years. I had the same problem in my 2019 Audi Q5. Please help!
Turbo Charger Failed. Lost power for driving and Car Start Stop function failed, quit completely. 2. Fluid leaking in the Motor Mounts. 3. Rear passenger side Tail Reverse Light and Rear camera not Working at all. This could cause me a serious accident or I could get a Citation.
The hydraulic engine motor mounts have failed at 45,000 miles
When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue. I am listing the first time this happened, although it is an ongoing issue.
I have a 2019 Audi Q5 with under 24k miles over the past 4 years of new vehicle ownership. There have been 5+ instances where I am driving under normal conditions and suddenly the vehicle jerks abruptly, slows down to half the original speed (from 65 mph on freeway to 30 mph), gear shifting becomes irregular and the following indicators appear on the dashboard: 1) check engine light, 2) vehicle repair required 3) warning icon w/ triangle around and exclamation point. "Drive system malfunction" note appears on screen. Ignition cycling may temporarily remove the warning indicator lights, however the same exact issue happens once I'm back on the road - sometimes only driving at 20 mph through residential streets. I have taken the vehicle into Audi service centers for immediate repair after each incident, only to have this become a recurring issue. This is an extremely dangerous situation where a vehicle could unexpectedly reduce speeds and potentially result in traffic accidents. I have found many internet posts on this same exact issue which are major concerns of Audi owners.
I received a Safety Recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the Safety Recall letter, should water enter the Gateway Module does not describe what happen to me when the Gateway Control Module got wet from liquid spilled in the backseat of my car. The 2nd paragraph under “ What is the Issue “ states in part, “ The vehicle remains steerable and the brake system is fully operable. The engine goes into emergency mode and remains in operation with reduced power. “ I was driving my 2019 Audi Q5 on December 12, 2021 on a heavy traveled avenue with many traffic lights. As I went thru the second light before entering 1- 20 West the car just shut down and I mean totally stopped. No warning, nothing. The vehicle was not steerable, The brake system did not work The engine did not start, did not go into an emergency mode and did not remain in operation with reduced power. The car was Totally Un-Operable We called 911 for the Police and a Tow Truck. We sat in horrible traffic for more than 2 hours even with the Police. And the car could not be towed with a regular truck because the wheels were locked. Thus another tow truck had to be called so the car could be put on a flatbed truck to be taken to the Audi Dealer. I believe the Safety Notice from Audi needs to be corrected to give Notice that the Gateway Control Module when exposed to water can and has shut the entire system down and the car can become entirely inoperable as I described above. This is a very dangerous situation which may not only cause serious accidents but permanent injuries and death. I shiver now when I think of what else could have happened to us, but for the Grace of God, because we were seconds from getting on I- 20 West when the car just stopped. I appreciate this opportunity to share this information with you. I hope it will make a positive difference for the safety of others.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .