RoadVitals

2017 Audi SQ5 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Sep 30, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Audi SQ5, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Driver assistance120.0%
  • Electrical120.0%
  • Engine120.0%
  • Steering120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

TL THE CONTACT'S WIFE OWNS A 2017 AUDI SQ5. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE STRUCK THE CONCRETE HOLDING THE STREET LIGHT IN FRONT OF THE PARKING SPACE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA ID 11279871 · filed Nov 13, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2018 (NA) AUDI SQ5. THE CONTACT STATED THAT THE VEHICLE WAS DELIVERED TO HIS RESIDENCE BY THE DEALER (BEVERLY HILLS AUDI IN BEVERLY HILLS, CALIFORNIA) AND WAS PARKED IN FRONT OF THE HOUSE. ON AUGUST 2, 2017, THE CONTACT ATTEMPTED TO PROGRAM THE CELLULAR PHONE AND THE OTHER FEATURES THAT THE NEW VEHICLE OFFERED. THE CONTACT PRESSED A BUTTON THAT CHANGED THE DRIVING MODE AND A PARKING BRAKE ERROR MESSAGE ILLUMINATED, ASKING THE DRIVER TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT ALSO STATED THAT THE ANTI LOCK BRAKE SYSTEM FAILED MESSAGE ILLUMINATED AND ADVISED THE CONTACT TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT CALLED THE DEALER (BEVERLY HILLS AUDI) AND WAS ADVISED TO DRIVE THE VEHICLE AROUND THE BLOCK TO SEE IF THE MESSAGE ERASED ITSELF AND, IF SO, NOT TO CALL BACK AGAIN. THE MANUFACTURER HAD THE VEHICLE TOWED TO ANOTHER DEALER (SANTA MONICA AUDI IN SANTA MONICA, CALIFORNIA). THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 171182952. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37.

NHTSA ID 11016157 · filed Aug 18, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

The contact owns a 2017 Audi SQ5. The contact stated there was excessive heat coming from the engine. Additionally, there was moisture on the water pump. A message stating “Pull Over Immediately” was displayed. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the water pump failed and needed to be replaced. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 30,000.

NHTSA ID 11434964 · filed Sep 30, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

THE STEERING SYSTEM FROZE DURING OPERATION. SENSORS INDICATED CAR IS NOT SAFE TO DRIVE. THERE WAS HEAVY RAIN STORM PRIOR TO THE FAILURE WHICH ALLOWED WATER INTO STEERING RACK MODULE. THIS IS A REOCCURRING PROBLEM WITH AUDI SQ5 BASED ON MY RESEARCH AFTER INCIDENT. MY CONCERN THIS SYSTEM FAILURE COULD HAVE CAUSED A CATASTROPHIC ACCIDENT IF FAILURE OCCURRED DURING HIGH SPEEDS AND HIGH TRAFFIC. ALSO, THE CAR HAD ITS REGULAR MAINTENANCE A FEW WEEK PRIOR TO INCIDENT.

NHTSA ID 11408630 · filed Apr 18, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

DRIVERS VIEW IS LARGELY OBSTRUCTED (YOU COULD LOSE SIGHT OF A CROWD OF PEOPLE) BY THE OUTSIDE MIRRORS. THIS IS AN OBVIOUS DANGER TO ALL PEDESATRIANS CROSSING IN FRONT OF THIS VEHICLE THAT IS TURNING LEFT. AND ALSO AFFECTS THE VIEW ON THE RIGHT SIDE. I UNFORTUNATELY EXPERIENCED A LOW SPEED CRASH DIRECTLY RELATED TO THIS ISSUE.

NHTSA ID 10924045 · filed Nov 3, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .