RoadVitals

2017 Audi SQ5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 30, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Audi SQ5, most frequently naming the driver assistance, electrical and engine categories. 428 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance120.0%
  • Electrical120.0%
  • Engine120.0%
  • Steering120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Sep 30, 2021

The contact owns a 2017 Audi SQ5. The contact stated there was excessive heat coming from the engine. Additionally, there was moisture on the water pump. A message stating “Pull Over Immediately” was displayed. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the water pump failed and needed to be replaced. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 30,000.

NHTSA ID
11434964
Incident
Sep 29, 2021
Mileage
30,000 mi
Steering
Filed Apr 18, 2021

THE STEERING SYSTEM FROZE DURING OPERATION. SENSORS INDICATED CAR IS NOT SAFE TO DRIVE. THERE WAS HEAVY RAIN STORM PRIOR TO THE FAILURE WHICH ALLOWED WATER INTO STEERING RACK MODULE. THIS IS A REOCCURRING PROBLEM WITH AUDI SQ5 BASED ON MY RESEARCH AFTER INCIDENT. MY CONCERN THIS SYSTEM FAILURE COULD HAVE CAUSED A CATASTROPHIC ACCIDENT IF FAILURE OCCURRED DURING HIGH SPEEDS AND HIGH TRAFFIC. ALSO, THE CAR HAD ITS REGULAR MAINTENANCE A FEW WEEK PRIOR TO INCIDENT.

NHTSA ID
11408630
Incident
Apr 12, 2021
Mileage
51,000 mi
Driver assistance
Filed Nov 13, 2019
Crash reported

TL THE CONTACT'S WIFE OWNS A 2017 AUDI SQ5. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE STRUCK THE CONCRETE HOLDING THE STREET LIGHT IN FRONT OF THE PARKING SPACE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA ID
11279871
Incident
Nov 13, 2019
Mileage
24,000 mi
Electrical
Filed Aug 18, 2017

TL* THE CONTACT OWNS A 2018 (NA) AUDI SQ5. THE CONTACT STATED THAT THE VEHICLE WAS DELIVERED TO HIS RESIDENCE BY THE DEALER (BEVERLY HILLS AUDI IN BEVERLY HILLS, CALIFORNIA) AND WAS PARKED IN FRONT OF THE HOUSE. ON AUGUST 2, 2017, THE CONTACT ATTEMPTED TO PROGRAM THE CELLULAR PHONE AND THE OTHER FEATURES THAT THE NEW VEHICLE OFFERED. THE CONTACT PRESSED A BUTTON THAT CHANGED THE DRIVING MODE AND A PARKING BRAKE ERROR MESSAGE ILLUMINATED, ASKING THE DRIVER TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT ALSO STATED THAT THE ANTI LOCK BRAKE SYSTEM FAILED MESSAGE ILLUMINATED AND ADVISED THE CONTACT TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT CALLED THE DEALER (BEVERLY HILLS AUDI) AND WAS ADVISED TO DRIVE THE VEHICLE AROUND THE BLOCK TO SEE IF THE MESSAGE ERASED ITSELF AND, IF SO, NOT TO CALL BACK AGAIN. THE MANUFACTURER HAD THE VEHICLE TOWED TO ANOTHER DEALER (SANTA MONICA AUDI IN SANTA MONICA, CALIFORNIA). THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 171182952. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37.

NHTSA ID
11016157
Incident
Aug 2, 2017
Mileage
37 mi
Visibility
Filed Nov 3, 2016
Crash reported

DRIVERS VIEW IS LARGELY OBSTRUCTED (YOU COULD LOSE SIGHT OF A CROWD OF PEOPLE) BY THE OUTSIDE MIRRORS. THIS IS AN OBVIOUS DANGER TO ALL PEDESATRIANS CROSSING IN FRONT OF THIS VEHICLE THAT IS TURNING LEFT. AND ALSO AFFECTS THE VIEW ON THE RIGHT SIDE. I UNFORTUNATELY EXPERIENCED A LOW SPEED CRASH DIRECTLY RELATED TO THIS ISSUE.

NHTSA ID
10924045
Incident
Oct 20, 2016
Mileage
300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2074640_3

ENGINE

This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.

TSB_2074729_3

ELECTRICAL SYSTEM

This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi SQ5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025510—
2024600—
2023200—
2022320—
2021115057.9
2020740—
2019185055.6
2018245054.0
2017Viewing500—
2016600—
2015810—
2014121031.1
2013100—
2012000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.