RoadVitals

2015 Audi SQ5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 20, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2015 Audi SQ5, most frequently naming the body & structure, steering and suspension categories. 1 safety recall has been issued covering this model year; and 446 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure444.4%
  • Steering222.2%
  • Suspension222.2%
  • Brakes111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING:ELECTRIC POWER ASSIST SYSTEM

Jul 20, 2015
5,625 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Audi SQ5 vehicles manufactured May 22, 2013, to April 14, 2015. The affected vehicles have an electric power steering assist system that may shut down in cold temperatures due to a steering motor sensor fault.
The risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The remedy: Volkswagen will notify owners, and dealers will update the power steering control module software, free of charge. The recall began on July 31, 2015. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 48M1.
Volkswagen Group of America, Inc.Manufacturer number 48M1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureSuspension
Filed Aug 10, 2026

Component failed: The vehicle's structural front subframe assembly has suffered severe, catastrophic rust perforation and deterioration. Safety risk: The subframe holds the engine and front suspension. It is structurally compromised and at imminent risk of snapping or collapsing at highway speeds, which would cause a total loss of steering and vehicle control, risking a fatal high-speed crash. Dealer confirmation: An authorized Audi dealership inspected the vehicle on [Insert Date from 2 weeks ago] and explicitly determined that the vehicle is completely unsafe to drive. Availability: The vehicle and the failed component are currently held at the authorized Audi dealership and are fully available for federal inspection upon request. Symptoms: There were zero dashboard warning lights, messages, or symptoms prior to this discovery. The failure was only found because the dealership lifted the vehicle for a separate service. This hidden danger is due to factory-installed plastic underbody covers that trap moisture and road salt directly against the steel frame, concealing the severe rust perforation until the vehicle becomes an active hazard.

NHTSA ID
11755816
Incident
Jul 31, 2026
Body & structureSuspension
Filed May 18, 2025

Rear subframe has extensive and significant rust affecting the structural integrity of the critical component…. Have been advised by a qualified certified mechanic that the vehicle should NOT be driven as doing so could result in catastrophic collapse of the vehicle suspension with potential loss of control of the vehicle without warning. This is apparently a known issue with this model vehicle and the manufacturer has not issued any formal warnings or recalls……

NHTSA ID
11661723
Incident
May 13, 2025
Body & structure
Filed Mar 26, 2025

Rear subframe structure has rusted through in the same location on both sides of the car. Moisture is being trapped between a plastic pieces of molding and the subframe and causing it to rust out completely.

NHTSA ID
11650932
Incident
Mar 26, 2025
Brakes
Filed Jan 21, 2025

The contact owns a 2015 Audi SQ5. The contact stated while driving at approximately 65 MPH, while the brake pedal was depressed, the brakes failed to engage; the contact had to initiate the emergency brake to bring the vehicle to a halt. No warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,084.

NHTSA ID
11637365
Incident
Jan 19, 2025
Mileage
108,084 mi
Body & structure
Filed Jul 26, 2024

The contact owns a 2015 Audi SQ5. The contact stated while driving at approximately 40 MPH, there was an abnormal scraping and dragging sound coming from the front of the vehicle. The contact stated there was no warning light illuminated. The contact pulled over and observed that the plastic cover for the rear frame was loosened and was dragging on the roadway. The contact was able to remove the remaining piece of the plastic cover by hand. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 110,000.

NHTSA ID
11604754
Incident
Jul 9, 2024
Mileage
110,000 mi
Steering
Filed Feb 22, 2019

TL* THE CONTACT OWNS A 2015 AUDI SQ5. THE CONTACT STATED THAT DUE TO THE BLIZZARD LIKE WEATHER IN HIS STATE, THE POWER STEERING FROZE AND A "POWER STEERING ERROR" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO SHIFT INTO DRIVE AND COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO INTERNATIONAL AUTOS OF MILWAUKEE (2400 S 108TH ST, MILWAUKEE, WI 53227, (866) 455-8708) WHERE IT WAS DIAGNOSED THAT A NEW STEERING RACK NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11181960
Incident
Jan 30, 2018
Filed Feb 28, 2018

ON JANUARY 8, 2018; I TOOK MY VEHICLE (AUDI SQ5, 2015, 21847 MILES, WELL WITHIN WARRANTY) INTO FLOW AUDI SERVICE DEPT. IN WINSTON-SALEM, NC. FOR A MAJOR PROBLEM WITH THE FRONT PASSENGER'S WHEEL HITTING AS IF METAL TO METAL, WITH A LOUD BANG AN A HARD JERK AS IF THE WHEEL IS SEPARATING FROM THE FRONT AXLE AS THE VEHICLE GOES INTO TURNS AND CLEARLY UNSAFE. THE SERVICE DEPT. MANAGER ADMITTED(ON RECORDING) TO A HIGH INFLUX OF OTHERS CUSTOMERS COMING IN WITH SAME ISSUE. I'VE BEEN TOLD IT'S THE DIFFERENTIAL, THE STRUTS, THE TRANSMISSION, THE TIRES AND SO ON. THE DEALERSHIP ADMITTED THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH THE VEHICLE. SINCE THEN, I'VE BEEN MET WITH THREATENING HOSTILITY, AGGRESSION AND BULLING FROM UPPER MANAGEMENT TRYING TO MAKE ME TAKE MY VEHICLE WITHOUT IT BEING REPAIRED. I THEN, FILED A CLAIM WITH AUDI USA CORP. THE DEALERSHIP EVEN CALLED IN AN AUDI USA CORP. ENGINEER (FOR A DOG AND PONY SHOW) TO ONLY DRIVE MY CAR AND SAY WHAT HE THINKS COULD BE THE PROBLEM. THE ENGINEER NEVER EXAMINED MY CAR. HE DID WRITE A FACT SHEET PER MY REQUEST. (SEE ATTACHMENT). I MET WITH EXECUTIVE OFFICER(S) & WAS TOLD THEY WERE SORRY ABOUT THE THREATENING BEHAVIOR I RECEIVED AND TO TAKE MY CAR ELSEWHERE. AFTER REQUESTING THE ENGINEER TO SIGN OFF ON THE GUARANTEED SAFETY OF THE CAR WE'VE COME TO A COMPLETE HALT. IT'S NOW GOING ON 60 DAYS WITH NO RESOLVE. ITS CLEAR AUDI DOESN'T WANT TO EXPOSE THE REPAIRS THAT'S NEEDED OUT OF FEAR FOR ANOTHER MAJOR RECALL. SO, I CONTINUE TO BE MET WITH BULLING, UNFAIR TRADE PRACTICES AND DECEPTION. THE LENGTHY LAPSE, THE MEASURES TAKEN TO STRONG-ARM ME AND THE DEALERSHIP'S UNWILLINGNESS TO REPAIR THE CAR SHOWS POSSIBLE CORRUPTION, DECEPTION AND UNFAIR TRADE PRACTICES ON FLOW AUDI & AUDI USA CORP. PART.

NHTSA ID
11075427
Incident
Jan 8, 2018
Mileage
21,847 mi
Steering
Filed Jul 31, 2017

POWER STEERING DISABLED WHILE DRIVING. WARNING ON DASH INDICATED THAT POWER STEERING IS DEFECTIVE. LOSS OF ELECTRONIC STEERING ASSIST WAS IMMEDIATE AND STEERING BECAME EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. VEHICLE WAS MOVED TO SHOULDER WITHOUT INCIDENT. DEALER INDICATED SOFTWARE UPDATE WAS INSTALLED TO CORRECT THE PROBLEM. NO OTHER DETAILS PROVIDED.

NHTSA ID
11011818
Incident
Jul 29, 2017
Mileage
19,754 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2074640_3

ENGINE

This bulletin provides information when there is increased oil consumption; >0.5ltr/1000 km.

TSB_2059335_7

ELECTRICAL SYSTEM

This bulletin provides information when there are noises from the area around the instrument cluster.

TSB_2074729_3

ELECTRICAL SYSTEM

This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi SQ5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025510
2024600
2023200
2022320
2021115057.9
2020740
2019185055.6
2018245054.0
2017500
2016600
2015Viewing810
2014121031.1
2013100
2012000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.