RoadVitals

1998 Basic Comfort 960

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 11, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 29, 1998
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1998 Basic Comfort 960, most frequently naming the seat belts category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
98C036000

CHILD SEAT

Oct 29, 1998
41,906 units potentially affected
The defect: EQUIPMENT DESCRIPTION: BOOSTER SEAT, MODELS 960 AND 961 (WITH BACK). THESE SEATS DO NOT MEET THE CHEST ACCELERATION REQUIREMENTS OF FMVSS NO. 213, "CHILD RESTRAINT SYSTEMS."
The risk: IMPROPER PLACEMENT OF THE SHOULDER BELT PORTION OF THE VEHICLE'S BUILT-IN SAFETY HARNESS SYSTEM CAN RESULT IN EXCESSIVE FORCES ON THE CHEST OF THE BOOSTER SEAT OCCUPANT, INCREASING THE RISK OF PERSONAL INJURY.
The remedy: A REVISED INSTRUCTIONAL BOOKLET WILL BE PROVIDED TO OWNERS OF THESE BOOSTER SEATS.
BASIC COMFORT, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Oct 11, 2005

DT THE CONTACT STATED THERE WAS A LOUD TICKING SOUND. FIRST NOTICED THIS PROBLEM ON NOVEMBER 24, 2002. THE CONTACT RECEIVED A RECALL FOR THE HAZARD LIGHT SWITCH. THE CONTACT TOOK VEHICLE TO THE DEALER, AND THEY DID THE RECALL REPAIRS, BUT DEALER STATED THE LOUD TICKING SOUND CAME FROM THE TURN SIGNAL AREA. SOON A STARTING THE VEHICLE ONE COULD HEAR THE TICKING SOUND JUST AS IF HAD PUT TURN SIGNAL ON, BUT IT WAS AN EVEN FASTER TICKING SOUND. THE CONTACTCONTACTED THE MANUFACTURER, THEY WERE OF NO ASSISTANCE. *AK

NHTSA ID
10139251
Incident
Sep 27, 2005