RoadVitals

2018 Bentley Bentayga

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 12, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 23, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Bentley Bentayga, most frequently naming the brakes category. 4 safety recalls have been issued covering this model year; and 742 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V592000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Aug 23, 2023
3,527 units potentially affected
The defect: Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.
Bentley Motors, Inc.Manufacturer number RE23/19View on NHTSA.gov
20V154000

SEAT BELTS:REAR/OTHER

Mar 18, 2020
281 units potentially affected
The defect: Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles equipped with third-row seats. The third-row upper seat belt attachment may not stay connected to the vehicle in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk: If the seat belt is not properly secured in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
The remedy: Bentley will notify owners, and dealers will replace the upper seat belt attachment bolt, free of charge. The recall began May 20, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/06.
Bentley Motors, Inc.Manufacturer number RE20/06View on NHTSA.gov
20V092000

AIR BAGS:SIDE/WINDOW

Feb 17, 2020
4 units potentially affected
The defect: Bentley Motors, Inc. (Bentley) is recalling certain 2018-2020 Bentayga vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
The risk: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
The remedy: Bentley will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began April 10, 2020. All vehicles (4) have been remedied as of October 29, 2020. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE20/04.
Bentley Motors, Inc.Manufacturer number RE20/04View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 12, 2023

On July 19, 2019, with 8800 miles on my 2018 Bentley Bentayga, I took it into an authorized Bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In September 2022 with approximately 16,000 miles on the car, I noticed a squeaking noise coming from the front end of the car. On November 14, 2022, I took it back to the same authorized Bentley Repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..

NHTSA ID
11511458
Incident
Nov 14, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2051562/17

ELECTRICAL SYSTEM

12 volt - Battery condition checks - Battery replacement requirements

2055036/9

ELECTRICAL SYSTEM

My Bentley - Connected services. Customer statement / workshop findings: Complaints relating to My Bentley connected services.

2075922/4

ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM

High pitched whistle from the engine - Warning light within the DIP - Engine not running smoothly - Numerous DTC's. Customer statement/Workshop findings: • Emission control warning light evident within the DIP • Engine not running/idling smoothly • High pitched whistle from the right and left hand side of the engine TIP: Refer to video within the Bentley Hub referencing TPI 2075922/- • A selection of DTC’s are evident (as per TPI Event memory entries)

2081236/2

ELECTRICAL SYSTEM; ENGINE; VISIBILITY/WIPER

Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.

2078190/7

ELECTRICAL SYSTEM; ENGINE

AC System not Cooling - HVAC Leakage Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling performance has declined over time.

2078373/3

ELECTRICAL SYSTEM; STRUCTURE:BODY; VISIBILITY/WIPER

Sunroof blind not retracting | Bentayga Series.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Bentley Bentayga by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026010—
2025010—
2024000—
2023020—
2022050—
2021170—
2020040—
2019140—
2018Viewing140—
2017920—
2016000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.