RoadVitals

2012 Bigtex 25GN

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 3, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 9, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Bigtex 25GN, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V168000

EQUIPMENT

Apr 9, 2012
20 units potentially affected
The defect: BIG TEX IS RECALLING CERTAIN MODEL YEAR 2012 22GN AND 25GN TRAILERS EQUIPPED WITH A DEXTER AXLE ELECTRIC/HYDRAULIC (E/H) BRAKE ACTUATOR PUMP. THIS PUMP MAY NOT HAVE BEEN PROPERLY HEAT TREATED. THIS CONDITION CAN CAUSE PREMATURE WEAR OF SOME CRITICAL COMPONENTS IN THIS PUMP WHICH CAN RENDER THE UNIT INOPERABLE.
The risk: THE E/H BRAKE ACTUATOR PROVIDES BRAKING POWER TO THE TRAILER BRAKES. FAILURE OF THE ACTUATOR CAN RESULT IN THE LOSS OF BRAKING EFFORT BY THE TRAILER, INCREASING THE RISK OF A CRASH.
The remedy: BIG TEX WILL NOTIFY OWNERS AND DEXTER AXLE DEALERS WILL REPLACE THE ELECTRIC/HYDRAULIC (E/H) BRAKE ACTUATOR PUMPS, FREE OF CHARGE. OWNERS MAY CONTACT BIG TEX MANUFACTURING, INC. AT 1-903-575-0300.
BIG TEX TRAILER MANUFACTURING, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 3, 2015
Crash reported

PROVIDER TRAILER TIRE DEFECT 235/85/16 LOAD RANGE E WHILE DRIVING MY BIG TEX TRAILER I BEGAN TO NOTICE A REPETITIOUS VIBRATION WHICH I INITIALLY BELIEVED TO BE THE DRIVELINE OF MY FORD F-350 DUALLY, I PULLED OFF AN EXIT ON I-75 AND INSPECTED THE TIRES ON MY TRUCK AND TRAILER AS WELL CHECKED THE TIRE PRESSURES, THE TIRES ON THE TRAILER WERE ALL FOUND TO BE 78-80PSI, I CONTINUED ON MY TRIP AND ABOUT 30 MINUTES LATER THE REPETITIOUS VIBRATION BECAME MORE FREQUENT AND MORE SEVERE AND A MOMENT AFTER THAT THE LEFT FRONT INSIDE TIRE FAILED AND FAILED/ TREAD SEPARATION, I INSTALLED THE SPARE WENT TO A TIRE STORE AND HAD IT REPLACED. THINKING NOTHING MORE I CONTINUED, THEN APPROXIMATELY 250 MILES LATER A VIBRATION BEGAN AND THEN THE RIGHT FRONT OUTER TIRE EXPLODED AT 65MPH AND CAUSED THE TRAILER TO SWERVE INTO A CONCRETE BRIDGE EMBANKMENT, THANK GOD I WAS ABLE TO MAINTAIN CONTROL. I PULLED OVER AND REPLACED THAT TIRE WITH A SPARE AND THEN CONTACTED A 24HR ROAD SERVICE PROVIDER WHOM BROUGHT A REPLACEMENT TIRE AND MOUNTED UP FOR ME. I THEN PROCEEDED FURTHER AND ABOUT 15 MILES FROM HOME THE VIBRATION RETURNED. I THEN TOOK THE TRAILER INTO THE SHOP AND ASKED THAT ALL THE TIRES BE REPLACED, WHEN THEY REMOVED THE TIRES THEY SHOWED ME THAT THE 3RD PROVIDER RADIAL TIRE WAS SEPARATING, I HAVE NOW REPLACED ALL OF THESE TIRES, I HAVE RETAINED ALL OF THEM FOR RETRIBUTION FROM THE MANUFACTURER. THESE TIRES ARE LESS THAN FOUR YEARS OLD AND HAVE LESS THAN 4000 MILES ON THEM, AND HAVE BEEN METICULOUSLY MAINTAINED FOR INFLATION. IN ADDITION THE SHOP IS TELLING ME THAT I HAVE OTHER DAMAGE DUE TO THE TIRE FAILURE BEING EVALUATED RIGHT NOW. THE TIRES ARE MANUFACTURED BY A TEXAS COMPANY CALLED TASKMASTER, THE FORMS ON THIS DEFECT REPORTING DON'T EVEN LIST TASKMASTER OR PROVIDER, SO NOT CERTAIN WHOM BUILDS THE TIRES? IT LOOKS LIKE MAYBE BUILT BY :SHANDONG LINGLONG TYRE CO., LTD.

NHTSA ID
10761333
Incident
Sep 1, 2015
Mileage
4,000 mi

Compare model years

Complaint and recall counts across every year of this model

Bigtex 25GN by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2017000—
2016000—
2015200—
2012Viewing110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.