RoadVitals

2009 Blue Bird Excel 102

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 28, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2009 Blue Bird Excel 102. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V290000

ENGINE AND ENGINE COOLING

Jun 28, 2010
103 units potentially affected
The defect: BLUE BIRD IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 ALL AMERICAN, VISION, AND EXCEL 102 MODEL NON SCHOOL BUSES MANUFACTURED FROM MAY 17, 2007 THROUGH NOVEMBER 13, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES. THE #5 AND #6 FUEL LINES MAY CRACK AT THE FASTENING POINT TO THE COMMON FUEL RAIL AND CAUSE A FUEL LEAK.
The risk: A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A VEHICLE FIRE.
The remedy: BLUE BIRD IS WORKING WITH CATERPILLAR TO NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED CATERPILLAR DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 9, 2010. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR BLUE BIRD AT 1-478-822-2242.
BLUE BIRD BODY COMPANYManufacturer number R10RZView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SM1608

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

New Blue Bird Support Center - Technical Bus Support: Dealer memo to announce the new on-line Blue Bird Support Center for technical bus support requests.

SM1601

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Blue Bird Troubleshooting Guides: Blue Bird announcement of the addition of troubleshooting guides for assisting in the service of the Blue Bird products. These troubleshooting guides are available on the Vantage website.

UP-S-0615

ENGINE AND ENGINE COOLING:ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION

BLUE BIRD: UPDATED BULLETIN FOR CERTAIN MODEL BUSES REGARDING TURBOCHARGER EXPERIENCING FAILURE DUE TO COMBINATION OF ENGINE AND TRANSMISSION DUTY CYCLE CHARACTERISTICS. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Blue Bird Excel 102 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010010—
2009Viewing010—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.