2002 BMW 325 Owner Complaints

"TAKATA RECALL" I AM TOLD THAT PART IS OUT OF STOCK AND DO NOT KNOW WHEN OR IF IT WILL BE IN STOCK.

NHTSA ID

11047503

Incident

Jan 1, 2002

TAKATA RECALL. WE ARE UNDER RECALL 17V047. FOR FOUR MONTHS, WE HAVE BEEN CALLING AND DOING ON-LINE CHATS WITH BMW OF MOBILE (MOBILE, ALABAMA). EVERY CALL OR CHAT ENDS WITH THEM ASKING FOR OUR PHONE NUMBER AND EMAIL ADDRESS. THEY SAY THEY WILL CONTACT US SHORTLY WITH INFO ON WHEN OR IF THE RECALL CAN BE DONE. THEY HAVE NEVER ONCE CALLED OR EMAILED US BACK. I CAN UNDERSTAND THAT IT MIGHT TAKE A WHILE, BUT THEY COULD AT LEAST LET US KNOW WHAT IS GOING ON WHILE WE ARE DRIVING THIS DANGEROUS CAR. IS THERE ANYTHING WE CAN DO ABOUT THIS, OR DO WE WAIT AND BE IGNORED UNTIL SOMETHING REALLY BAD HAPPENS? AREN'T THEY REQUIRED TO HONOR THIS RECALL?

NHTSA ID

10990525

Incident

Jan 30, 2017

Mileage

180,000 mi

CAN NOT UNLOCK CAR IN ANY WAY. THE RELAYS IN THE GM5 MODULE WHICH GIVE POWER TO THE ACTUATORS BECOME WEAK AND CAN NOT OPEN CAR. CAR CAN NOT BE OPENED WITH CAR KEY AS KEY HOLE IS ALSO ELECTRONIC. IN THE END I CANT GET INSIDE THE CAR.

NHTSA ID

10981454

Incident

Apr 12, 2016

Mileage

10,000 mi

WHILE VEHICLE WAS IN MOTION ON A STRAIGHT HIGHWAY, THE PASSENGER IN THE RIGHT REAR SEAT LEANED FORWARD, EXTENDING THE SHOULDER SEAT BELT FROM ITS RETRACTOR. THE RIGHT REAR SEAT BELT FAILED TO RETRACT WHEN THE PASSENGER SAT UPRIGHT AND WILL NOT RETRACT NOW THAT THE VEHICLE IS PARKED ON LEVEL GROUND.

NHTSA ID

10823382

Incident

Jan 13, 2016

Mileage

112,000 mi

TAKATA RECALL. MY COMPLAINT CONCERNS THE DELAY IN PARTS AVAILABILITY TO FIX DRIVER'S SIDE AIRBAG. THIS IS TAKING WAY TO LONG AND AM WORRIED AS TO POSSIBILITY OF INJURY, OR WORSE, IF INVOLVE IN AN ACCIDENT. IN MY OPINION "LACK OF PARTS" IS TAKING WAY TOO LONG .NOTHING HAS HAPPENED YET.

NHTSA ID

10816177

Incident

Dec 24, 2015

THIRD WINDOW REGULATOR BROKE ON MY 2002 BMW 325 - THREE DIFFERENT WINDOWS. I FINALLY GOT SICK OF IT AND CALLED BMW NORTH AMERICA AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE WINDOWS GO DOWN & YOU CAN'T GET THEM BACK UP. I DID AN INTERNET SEARCH AND EASILY FOUND TONS MORE COMPLAINTS. OBVIOUSLY THIS IS A DEFECTIVE PART THAT BMW SHOULD BE FORCED TO MAKE GOOD ON - IT NEEDS TO BE RECALLED AND ANYONE WHO ALREADY PAID TO FIX IT SHOULD BE REIMBURSED. CHEAP ROTTEN PARTS. HERE'S ONE EXAMPLE OF WHAT I SAW WHEN I SEARCHED ON THE INTERNET -. HTTP://REPAIRPAL.COM/REAR-WINDOW-REGULATOR-455 AND HERE IS ANOTHER ONE HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=802143. *TR

NHTSA ID

10663803

Incident

Dec 12, 2014

Mileage

55,000 mi

TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID

10661564

Incident

Dec 1, 2014

Mileage

140,000 mi

TL* THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNCONSCIOUS IMMEDIATELY AFTER THE IMPACT. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE HE SUSTAINED BRUISING ON HIS NECK, THE SHOULDERS AND A SEVERE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10633656

Incident

May 23, 2014

Mileage

80,000 mi

NONE OF THE PASSENGER LOCKS OPEN, AUTOMATICALLY OR MANUALLY. THIS IS A SERIOUS SAFETY HAZARD IF THERE IS AN ACCIDENT OR FIRE. NO ONE CAN GET OUT. *JS

NHTSA ID

10608800

Incident

Jul 6, 2014

Mileage

55,000 mi

TL* THE CONTACT OWNED A 2002 BMW 323. THE CONTACT STATED WHILE MAKING A TURN THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN A DEALERSHIP WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN.

NHTSA ID

10578561

Incident

Jul 12, 2005

TL* THE CONTACT OWNS 2002 BMW 325. THE CONTACT STATED THAT THE TAIL LIGHTS MALFUNCTIONED AND FAILED INTERMEDIATELY. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS) AND CALLED THE MANUFACTURER BUT WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.

NHTSA ID

10436398

Incident

Aug 11, 2011

Mileage

101,000 mi

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT ALL OF THE EXTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT ALL OF THE EXTERIOR LIGHTS WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT A RECALL WOULD BE ISSUED BY THE END OF OCTOBER FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10433715

Incident

Sep 30, 2011

Mileage

125,000 mi

WE PURCHASED OUR BMW 325 NEW IN 2002. THIS CAR HAS BEEN GARAGE KEPT AND WELL CARED FOR. THE VEHICLE HAS ONLY 70,000 MILES ON THE CAR. THIS CAR IS NOW ON IT'S 3RD SET OF CONTROL ARMS ON THE VEHICLE. I HAVE HEARD THIS IS A COMMON PROBLEM BUT BMW REFUSES TO ISSUE A RECALL OR SERVICE NOTIFICATION. OBVIOUSLY THE PARTS THAT ARE BEING USED TO REPLACE THE PREVIOUS PARTS ARE DEFECTIVE. WE HAVE BEEN TOLD THAT THEY ARE "OFFICIAL" BMW PARTS. IF THIS DEFECT WAS NOT DISCOVERED AND FAILED AT SLOWER OR AT HIGHWAY SPEEDS IT COULD CAUSE LIFE THREATENING INJURIES OR WORSE. ADDITIONALLY THE FIX IS VERY EXPENSIVE TO REPAIR. CAN YOU LOOK INTO THIS? *TR

NHTSA ID

10428238

Incident

Oct 1, 2011

TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.

NHTSA ID

10362408

Incident

Jul 11, 2010

Mileage

88,000 mi

BEGINNING MID-SUMMER 2010, THE DOOR LOCKS BEGAN WORKING ERRATICALLY. THE SITUATION HAS PROGRESSED AND OFTEN I MUST REACH THROUGH AN OPEN WINDOW TO BE ABLE TO OPEN THE DOOR. THE CENTER LOCKING SYSTEM ALSO DOES NOT RESPOND. THIS IA A POTENTIALLY SERIOUS HAZARD AS A PERSON COULD BECOME TRAPPED IN THE LOCKED VEHICLE AFTER A CRASH BECAUSE THE LOCKS DON'T WORK. *TR

NHTSA ID

10358504

Incident

Jul 1, 2010

Mileage

55,000 mi

A FRIEND SAT IN THE PASSENGER FRONT SEAT OF MY CAR AND PULLED THE SEAT BELT OUT - A BIT FURTHER THAN NORMAL, BUT NOT THAT FAR (SHE WEIGHS ABOUT 65KG, SO SHE IS NOT OBESE IN ANY WAY). THE AIR BAG LIGHT SUBSEQUENTLY CAME ON AND WOULD NOT GO OFF. THE REPAIR SHOP SAID IT WAS NECESSARY TO REPLACE THE ENTIRE SEAT BELT ASSEMBLY ($510) IN ORDER TO REPAIR. THIS WAS DONE AND THE LIGHT WENT "OFF" ONCE MORE - FOR THREE MONTHS. THE LIGHT IS ON AGAIN. THIS IS A SAFETY ISSUE AND I HAVE BEEN TOLD THAT AS LONG AS THE LIGHT IS ON, THE AIR BAGS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I MAINTAIN THIS IS A MANUFACTURER'S DEFECT THAT NEEDS ATTENTION AS IT IMPACTS SAFETY.

NHTSA ID

10125034

Incident

Feb 22, 2005

Mileage

61,000 mi

DT: WHEN VEHICLE HAD ONLY 33 MILES EVERY SINGLE DUMMY LIGHT CAME ON THE CAR JUMPED FORWARD AND DIED OUT. IT HAD BEEN TO SEVERAL DEALERSHIPS IN DIFFERENT STATES , AND THEY SAID IT WAS ALWAYS SOMETHING DIFFERENT. WHILE GOING 65 MPH ALL THE LIGHTS CAME ON AND VEHICLE STOPPED. THE LAST TIME THIS HAPPENED THE BATTERY WAS REPLACED, AND IT HAPPENED AGAIN, AND VEHICLE ALMOST HIT SOMEONE. *AK

NHTSA ID

10124498

Incident

Jun 7, 2005

Mileage

31,000 mi

I HAVE A 2002 BMW 325CI WITH AUTOMATIC TRANSMISSION WITH ABOUT 22000 MILES. MY CAR'S ENGINE SUDDENLY STALLED WHILE IT WAS MOVING. THE SERVICE ENGINE SOON LIGHT AND ENGINE OIL LIGHT CAME ON AT THE SAME TIME. IT DIDN'T RESPOND WHEN I STEPPED ON THE GAS. I HAD TO TURN OFF AND RESTART THE ENGINE BEFORE IT WILL RUN AGAIN. AND THEN THE SERVICE ENGINE LIGHT AND ENGINE OIL LIGHT WENT AWAY. THIS HAS ALREADY HAPPENED TO MY CAR TWICE. THE FIRST TIME IT WAS ON A FREEWAY AT OVER 65 MPH. I THINK THAT THIS IS VERY DANGEROUS. I HAVE PUT MY CAR IN PETER PAN BMW AT SAN MATEO TO CORRECT THIS PROBLEM. I AM NOT SURE IF THEY CAN FIX IT. I'VE SEEN OTHER PEOPLE REPORTING THE SAME PROBLEM ON BIMMER.ORG. I'M REALLY DISAPPOINTED BY BMW'S QUALITY. *JB

NHTSA ID

10107619

Incident

Jan 7, 2005

Mileage

18,000 mi

MY HUSBAND HAS 2 SETS OF TIRES ONE FOR SUMMER AND ONE FOR WINTER. THE SUMMER TIRES ARE THE ONES WITH THE DEFECT. THE TIRES HAVE ONLY BEEN USED FOR 2 SUMMERS AND THE CAR IS NOT DRIVEN A LOT. THE TIRES STILL HAVE ABOUT 60% THREAD ON THEM. RECENTLY WE NOTICED THAT THE TIRES ARE BUBBLED ON THE INSIDE AND PREVIOUSLY ONE CRACKED. I DON'T KNOW WHAT TO DO. I FEEL LIKE THE TIRES SHOULD STILL BE GOOD FOR ANOTHER 2 YEARS, BUT WITH THE BUBBLES I'M AFRAID THEY'LL BLOW UP. THE TIRES ARE DUNLOP W10 18" 235/4018. PLEASE HELP, I'VE LOOKED ON THEIR WEBSITE AND THERE IS NOT CONTACT. THE STORE WHERE WE PURCHASE THEM IS CLOSED. *AK

NHTSA ID

10081207

Incident

Jun 30, 2004

VEHICLE CAME OFF THE JACK WHEN NORMAL FORCE WAS APPLIED TO PULL THE WHEEL OFF. ALL THE BOLTS HAD BEEN REMOVED. VEHICLE WAS JACKED UP WHEN THIS OCCURRED. THE WHEEL REMAINED ON THE VEHICLE WHICH PREVENTED IT FROM FALLING ON THE CONSUMER. *AK *JB

NHTSA ID

10061467

Incident

Feb 29, 2004

Mileage

28,000 mi

WHILE DRIVING CONSUMER HEARD A LOUD RATTLING NOISE COMING FROM THE FRONT PASSENGER WINDOW. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID

10061563

Incident

Feb 26, 2004

Mileage

235,000 mi

MY 2002 BMW 325CI ENGINE STALLED AS I WAS SLOWING DOWN TO EXIT THE FREEWAY. THE DASH LIGHTS LIT UP AND MY ENGINE SHUTOFF. AS I WAS ROLLING TO A STOP (GOOD THING NO ONE WAS IN FRONT OR BEHIND ME), I PUT THE CAR INTO NEUTRAL AND RESTARTED THE ENGINE. THE ENGINE STARTED BACK UP AND I WAS ABLE TO CONTINUE TO DRIVE. I HAVE AN AUTOMATIC TRANSMISSION WITH STEPTRONIC. THIS HAS HAPPENED ONE OTHER TIME A FEW MONTHS BACK WHEN LEAVING A GAS STATION WHERE I NEEDED TO COME TO A STOP AND PRESSED THE BRAKE AND THE ENGINE TURNED OFF. I DIDN'T THINK OF IT AS A PROBLEM THEN BUT COMING OFF THE FREEWAY AT 65MPH TO BRAKING AND THE ENGINE SHUTTING DOWN NOW THAT'S A PROBLEM. I HAVE ALSO NOTICED THAT WHEN I PUT THE CAR INTO REVERSE, THAT IT TAKE ABOUT 3-5 SECONDS FOR THE GEAR TO ENGAGE FROM PARK OR DRIVE. MY CAR IS CURRENTLY AT THE DEALER SINCE YESTERDAY; CREVIER BMW IS TALKING WITH BMW NA IN NEW JERSEY ABOUT POSSIBLE FIXES FOR THE TRANSMISSION. I HAVE A SERVICE LOANER IN THE MEANTIME.*AK

NHTSA ID

10060156

Incident

Feb 29, 2004

Mileage

24,312 mi

WHILE DRIVING AT 60 MPH, THE REAR LEFT TIRE BLEW OUT WITHOUT WARNING, ROAD HAZARD CAUSE. *AK *SCC *JB

NHTSA ID

10032247

Incident

Aug 7, 2003

Mileage

13,275 mi

ELECTRICAL HARNESS FAILURE

NHTSA ID

10016839

Incident

Apr 28, 2003

Mileage

15,650 mi

I PURCHASED A NEW 2002 BMW 325I ON 12/4/01 EQUIPPED WITH SEVERAL OPTIONS INCLUDING A SUNROOF. I WAS DRIVING INTO WORK ON FRIDAY, JANUARY 25, 2002 AND ALL OF A SUDDEN, THE GLASS ON MY SUNROOF EXPLODED AND SHOWERED GLASS ALL OVER MY HEAD, THE INTERIOR OF MY CAR AND APPARENTLY SOME PIECES NICKED THE PAINT ON THE TRUNK. BMW SAYS THAT IT WAS MOST LIKELY A ROCK THAT HIT THE GLASS. ALTHOUGH I HAVE FULL-GLASS COVERAGE, I ASKED MY INSURANCE COMPANY, LIBERTY MUTUAL, TO SEND A CLAIMS ADJUSTER. HIS FINDINGS WERE INCONCLUSIVE; COULD HAVE BEEN A ROCK, DEFECT, ICE BUILDUP, ON THE GLASS, ETC. I'M VERY CONCERNED THAT THIS COULD HAVE RESULTED IN SERIOUS INJURY. A COMMON HIGHWAY STONE SHOULD NOT CAUSE SUCH A VIOLENT REACTION. BMW HAS BEEN DISSAPOINTEDLY UNRESPONSIVE AND UNCARING REGARDING THIS ISSUE. *AK

NHTSA ID

757799

Incident

Jan 25, 2002