RoadVitals

2002 BMW 325

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 19V698000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Nov 20, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 2, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 26 NHTSA owner-reported complaints for the 2002 BMW 325, most frequently naming the airbags, electrical and visibility categories. 2 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags620.0%
  • Electrical620.0%
  • Visibility310.0%
  • Interior & seats310.0%
  • Exterior lighting26.7%
  • Steering26.7%
  • Tires & wheels26.7%
  • Engine26.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V698000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Oct 2, 2019
3,924 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2000-2002 325i and 325xi Sedan, and 323Ci, 325Ci, and 330Ci Convertible vehicles. This recall affects certain vehicles that may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. The frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will inspect and, as necessary, replace the driver's air bag module, free of charge. The recall began November 7, 2019. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall is an expansion of previous recalls, numbers 17V-047 and 19V-015.
BMW of North America, LLCView on NHTSA.gov
17V047000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jan 20, 2017
230,117 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may have had a driver-side air bag module installed as replacement equipment such as after a vehicle crash necessitating replacement of the original air bag, or as a remedy part for a prior recall. These replacement modules contain an air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to lower absolute humidity, temperature and temperature cycling.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will inspect the driver side air bag module, replacing it as necessary, free of charge. The recall began March 15, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA09019ClosedEngineering Analysis

Rear Lamp Illumination

Opened Dec 18, 2009
Closed Sep 28, 2011

In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.

EXTERIOR LIGHTINGLed to recall 11V438000
PE09036ClosedPreliminary Evaluation

REAR LAMP ILLUMINATION

Opened Aug 7, 2009
Closed Dec 22, 2009

ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.

EXTERIOR LIGHTINGLed to recall 11V438000
DP09002ClosedDefect Petition

REAR LAMP ILLUMINATION

Opened Apr 8, 2009
Closed Aug 6, 2009

IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.

EXTERIOR LIGHTING:BACK UP LIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 26
Airbags
Filed Nov 20, 2017

"TAKATA RECALL" I AM TOLD THAT PART IS OUT OF STOCK AND DO NOT KNOW WHEN OR IF IT WILL BE IN STOCK.

NHTSA ID
11047503
Incident
Jan 1, 2002
Airbags
Filed May 19, 2017

TAKATA RECALL. WE ARE UNDER RECALL 17V047. FOR FOUR MONTHS, WE HAVE BEEN CALLING AND DOING ON-LINE CHATS WITH BMW OF MOBILE (MOBILE, ALABAMA). EVERY CALL OR CHAT ENDS WITH THEM ASKING FOR OUR PHONE NUMBER AND EMAIL ADDRESS. THEY SAY THEY WILL CONTACT US SHORTLY WITH INFO ON WHEN OR IF THE RECALL CAN BE DONE. THEY HAVE NEVER ONCE CALLED OR EMAILED US BACK. I CAN UNDERSTAND THAT IT MIGHT TAKE A WHILE, BUT THEY COULD AT LEAST LET US KNOW WHAT IS GOING ON WHILE WE ARE DRIVING THIS DANGEROUS CAR. IS THERE ANYTHING WE CAN DO ABOUT THIS, OR DO WE WAIT AND BE IGNORED UNTIL SOMETHING REALLY BAD HAPPENS? AREN'T THEY REQUIRED TO HONOR THIS RECALL?

NHTSA ID
10990525
Incident
Jan 30, 2017
Mileage
180,000 mi
Electrical
Filed Apr 30, 2017

CAN NOT UNLOCK CAR IN ANY WAY. THE RELAYS IN THE GM5 MODULE WHICH GIVE POWER TO THE ACTUATORS BECOME WEAK AND CAN NOT OPEN CAR. CAR CAN NOT BE OPENED WITH CAR KEY AS KEY HOLE IS ALSO ELECTRONIC. IN THE END I CANT GET INSIDE THE CAR.

NHTSA ID
10981454
Incident
Apr 12, 2016
Mileage
10,000 mi
Seat belts
Filed Feb 1, 2016

WHILE VEHICLE WAS IN MOTION ON A STRAIGHT HIGHWAY, THE PASSENGER IN THE RIGHT REAR SEAT LEANED FORWARD, EXTENDING THE SHOULDER SEAT BELT FROM ITS RETRACTOR. THE RIGHT REAR SEAT BELT FAILED TO RETRACT WHEN THE PASSENGER SAT UPRIGHT AND WILL NOT RETRACT NOW THAT THE VEHICLE IS PARKED ON LEVEL GROUND.

NHTSA ID
10823382
Incident
Jan 13, 2016
Mileage
112,000 mi
Airbags
Filed Dec 24, 2015

TAKATA RECALL. MY COMPLAINT CONCERNS THE DELAY IN PARTS AVAILABILITY TO FIX DRIVER'S SIDE AIRBAG. THIS IS TAKING WAY TO LONG AND AM WORRIED AS TO POSSIBILITY OF INJURY, OR WORSE, IF INVOLVE IN AN ACCIDENT. IN MY OPINION "LACK OF PARTS" IS TAKING WAY TOO LONG .NOTHING HAS HAPPENED YET.

NHTSA ID
10816177
Incident
Dec 24, 2015
Visibility
Filed Dec 12, 2014

THIRD WINDOW REGULATOR BROKE ON MY 2002 BMW 325 - THREE DIFFERENT WINDOWS. I FINALLY GOT SICK OF IT AND CALLED BMW NORTH AMERICA AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE WINDOWS GO DOWN & YOU CAN'T GET THEM BACK UP. I DID AN INTERNET SEARCH AND EASILY FOUND TONS MORE COMPLAINTS. OBVIOUSLY THIS IS A DEFECTIVE PART THAT BMW SHOULD BE FORCED TO MAKE GOOD ON - IT NEEDS TO BE RECALLED AND ANYONE WHO ALREADY PAID TO FIX IT SHOULD BE REIMBURSED. CHEAP ROTTEN PARTS. HERE'S ONE EXAMPLE OF WHAT I SAW WHEN I SEARCHED ON THE INTERNET -. HTTP://REPAIRPAL.COM/REAR-WINDOW-REGULATOR-455 AND HERE IS ANOTHER ONE HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=802143. *TR

NHTSA ID
10663803
Incident
Dec 12, 2014
Mileage
55,000 mi
AirbagsElectrical
Filed Dec 2, 2014
Fire reported

TL* THE CONTACT OWNS A 2002 BMW 325. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT DISCOVERED THAT THE DRIVER SIDE AIR BAG DEPLOYED AND EVIDENCE OF A FIRE WAS PRESENT. THE CONTACT INDICATED THAT THE DASHBOARD WAS MELTED AND BURN MARKS WERE PRESENT THROUGHOUT THE CABIN OF THE VEHICLE. THE FRONT WINDSHIELD WAS SHATTERED AND THE CEILING PANEL WAS BURNED AND HANGING DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID
10661564
Incident
Dec 1, 2014
Mileage
140,000 mi
Airbags
Filed Sep 16, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNCONSCIOUS IMMEDIATELY AFTER THE IMPACT. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE HE SUSTAINED BRUISING ON HIS NECK, THE SHOULDERS AND A SEVERE CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10633656
Incident
May 23, 2014
Mileage
80,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

SIB-63-02-01

EXTERIOR LIGHTING

BMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY. *RM

SIB-32-04-07

STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM

BMW: A NEW TECHNICAL PROCESS HAS BEEN CREATED FOR BMW TO IDENTIFY CAUSES OF STEERING COMPLAINTS WITH A WIDE RANGE OF MODELS. *RM

SIB-16-02-09

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

BMW VEHICLES: FUEL LEVEL SENSOR REPAIRS. WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL. IN SOME CASES, EPC DOES NOT SHOW THAT THE REPAIR KIT IS AVAILABLE SEPARATELY IN THE ILLUSTRATION, BUT IT IS AVAILABLE IN THE PARTS DESCRIPTION. ALL MODELS. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 325 by model year
YearComplaintsRecallsInvestigationsIssue Index
2012011—
2011011—
2010011—
2009011—
2008111—
2007011—
2006811—
2003900—
2002Viewing262352.6
2001312054.6
2000020—
1999200—
1998400—
1997100—
1996400—
1995230042.2
1994251044.5
1993831—
1992233258.9
1991632—
1990621—
1989112159.8
1988721—
1987152365.9
1986934—
1985125—
1984311—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.