RoadVitals

2002 BMW 3 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest May 22, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 26 NHTSA owner-reported complaints for the 2002 BMW 3 Series, most frequently naming the electrical, airbags and suspension categories. 6 NHTSA investigations name it; and 54 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical718.9%
  • Airbags616.2%
  • Suspension38.1%
  • Driver assistance38.1%
  • Exterior lighting38.1%
  • Powertrain (other)38.1%
  • Steering25.4%
  • Other / unspecified25.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA15001OpenEngineering Analysis

Air Bag Inflator Rupture

Opened Feb 24, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

AIR BAGS:FRONTALLed to recall 14V668
PE14016ClosedPreliminary Evaluation

Air Bag Inflator Rupture

Opened Jun 11, 2014
Closed Mar 2, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

AIR BAGS:FRONTALLed to recall 13V172000
EA09019ClosedEngineering Analysis

Rear Lamp Illumination

Opened Dec 18, 2009
Closed Sep 28, 2011

In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.

EXTERIOR LIGHTINGLed to recall 11V438000
PE09036ClosedPreliminary Evaluation

REAR LAMP ILLUMINATION

Opened Aug 7, 2009
Closed Dec 22, 2009

ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.

EXTERIOR LIGHTINGLed to recall 11V438000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed May 22, 2018

THE STEERING WHEEL RESISTS TURNING BACK TO THE LEFT AFTER A RIGHT TURN. THE PROBLEM IS GETTING WORSE. IT IS MY DAILY DRIVER AND EVERY WEEK THE RESISTANCE IS HARDER TO OVERCOME. IT IS GETTING VERY CONCERNING ABOUT THE SAFETY ASPECTS OF THIS PROBLEM.

NHTSA ID
11097326
Incident
Apr 15, 2018
Mileage
150,000 mi
Airbags
Filed Jan 26, 2018

2002 BMW 3 SERIES. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND REQUESTED INFORMATION ABOUT ANY ADDTIONAL RECALLS. *JS

NHTSA ID
11065149
Incident
Jul 15, 2017
Other / unspecifiedSuspension
Filed Nov 24, 2017

MICHELIN PILOT SPORT A/S PLUS TIRES 275/30/19 ON BMW M3 HAD BLOW OUT ON FREEWAY AT NORMAL SPEEDS OF 65 MPH. COULD HEAR RUBBER WHIPPING THE ROAD JUST PRIOR TO THE ABRUPTLY BURSTING. HAD TIRES INSPECTED AND TECHNICIAN FOUND EXCESSIVE CRACKING NEAR THE TREAD AND CENTER WEAR-BAR HAD PITTING IN THE RUBBER (15,622 MILES). CAR IS SELDOM DRIVEN AND ALWAYS GARAGED (CLIMATE CONTROLLED). TIRE STORE HAD SEEN IDENTICAL ISSUES IN THE PAST WITH SAME TIRE. DID NOT WANT TO REPLACE WITH SAME TIRES THAT POTENTIALLY HAVE THE SAME ISSUE. LOST WARRANTY CREDITS TO PURCHASE ANOTHER BRAND FOR FAMILY SAFETY. THESE TIRES ARE NOT SAFE AND NEED TO BE REVIEWED FOR MATERIAL AND ENGINEERING DESIGN. PARTICULAR VEHICLE DOES NOT HOLD A SPARE. ENDANGERMENT FROM POTENTIAL INJURY AND BEING STRANDED IN AN ISOLATED AREA.

NHTSA ID
11048187
Incident
Aug 25, 2017
Mileage
92,000 mi
Electrical
Filed May 15, 2017

I OPENED THE PASSENGER DOOR IN THE MORNING AFTER THE CAR HAD BEEN PARKED OVERNIGHT. I HAD A HOCKEY BAG WITH APPROXIMATELY 25 LBS OF EQUIPMENT SITTING ON THE PASSENGER SEAT WHICH I REMOVED FROM THE CAR AND CLOSED THE DOOR. I FORGOT SOMETHING AND WENT BACK TO THE CAR, ABOUT 40 SECONDS LATER, AND SAW A CLOUD OF WHITE SMOKE AT THE CEILING AND I OPENED THE DOOR. THE CAR HAD A STRONG SMELL OF BURNING PLASTIC/ELECTRONICS. WHATEVER WAS BURNING STOPPED AND THERE WAS NO VISIBLE FLAME. I CHECKED ALL THE ELECTRICAL SWITCHES AND ALL THE EQUIPMENT SEEMED TO WORK FINE AND NO FUSES WERE BLOWN. THE BURNING SEEMED TO COME FROM THE PASSENGER SEAT HEATER AS THERE WAS EVIDENCE OF THE SEAT COVER HAVING SMOOTH MARKS ON THE SURFACE (INSTEAD OF THE NORMAL PEBBLE SURFACE) WHERE IT MIGHT HAVE MELTED. I'M NOT SURE IF THE SEATS ARE REAL LEATHER OR SIMULATED.

NHTSA ID
10985819
Incident
Apr 10, 2017
Mileage
129,000 mi
BrakesDriver assistance
Filed Feb 28, 2017

WHILE DRIVING IN THE RAIN, THE MK60 ABS/DSC UNIT FAILED LEAVING ME WITHOUT STABILITY CONTROL AND ANTILOCK BRAKES. VERY UNSAFE.

NHTSA ID
10957698
Incident
Apr 16, 2015
Mileage
130,000 mi
Airbags
Filed Sep 17, 2016

TAKATA RECALL, I HAVE A 6 MONTH OLD BABY, I JUST GOT THIS CAR AND THE AIRBAG LIGHT WAS ON AT IDLE AND WON'T GO AWAY. I KNOW THE FIRST AND ONLY OWNER. I KNOW THAT IT'S BEEN ON FOR A WHILE NOW. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY SON. THIS MUST BE ADRESSED..

NHTSA ID
10907404
Incident
Sep 15, 2016
Mileage
97,320 mi
Airbags
Filed Apr 7, 2016

"TAKATA RECALL"-WE ARE THE SECOND OWNERS OF A BMW 325I SERIES, 2002 AND HAVE NOT RECEIVED ANY INFORMATION ABOUT A DEFECTIVE TAKATA AIRBAG RECALL.

NHTSA ID
10854194
Incident
Apr 7, 2016
Airbags
Filed Dec 23, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 3 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/23/16*LJ UPDATED 02/23/16.*JB

NHTSA ID
10811966
Incident
Jul 20, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B063026

ENGINE

Starter Return

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

SIB-12-21-10

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE

BMW: SERVICE ENGINE SOON LIGHT IS ON. THE VEHICLE LOST POWER AND THE ENGINE CRANKS WITH NO START. *RM UPDATED 5/19/15. *PE

SIB-65-14-14

AIR BAGS:FRONTAL

BMW: SOME AIRBAGS, DRIVER AND FRONT PASSENGER, ARE IMPROPERLY DEPLOYING DUE TO A POSSIBLE INFLATOR NOT PRODUCED TO SPECIFICATIONS. MODEL 2001-2006 E46 (3 SERIES). *PE UPDATED 9/4/14. *PE

SIB-61-37-12

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BMW: THE HIGH-VOLTAGE (HV) BATTERY CELLS COULD BE DAMAGED IF THE VEHICLE IS PREVENTED FROM ENTERING SLEEP MODE FOR AN EXTENDED PERIOD OF TIME. UPDATED 03/11/2013 *JS

SIB122512

ENGINE

BMW: VEHICLE DOES NOT START: LOOSE GROUND Z6000 *4B. COVERED UNDER THE TERMS OF THE BMW NEW VEHICLE/SAV LIMITED WARRANTY. *JS

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 3 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010
2013210242.2
2012731
2011130
2010303045.8
2009532048.8
2008683045.4
20071152046.9
20062024150.9
2005250140.8
2004770342.2
2003730342.5
2002Viewing260639.9
2001361241.3
2000881247.3
1999612
1998340
1997540
1996240
1995340
1994130
1993030
1992030
1991000
1990000
1989000
1988000
1987000
1986100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.