RoadVitals

2004 BMW 3 Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
77
Latest Mar 22, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 77 NHTSA owner-reported complaints for the 2004 BMW 3 Series, most frequently naming the exterior lighting, airbags and electrical categories. 3 NHTSA investigations name it; and 60 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA09019ClosedEngineering Analysis

Rear Lamp Illumination

Opened Dec 18, 2009
Closed Sep 28, 2011

In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in the vehicles body panel by adding a secondary ground connection in parallel to the existing primary ground connection.An 8-pin connector that attaches the primary ground wiring to the rear lamp assembly will also be inspected and replaced if necessary.BMW will complete dealer notification in September 2011 and will begin owner notification in October 2011.All 3 series sedans (except for the M3 sedan which utilized a different rear lamp assembly) that were built between September 1, 2001 and March 1, 2005 are included in this recall, totalling approximately 241,000 vehicles.The action taken by BMW is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.

EXTERIOR LIGHTINGLed to recall 11V438000
PE09036ClosedPreliminary Evaluation

REAR LAMP ILLUMINATION

Opened Aug 7, 2009
Closed Dec 22, 2009

ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING TO AN EA TO FURTHER INVESTIGATE THE ISSUE.

EXTERIOR LIGHTINGLed to recall 11V438000
DP09002ClosedDefect Petition

REAR LAMP ILLUMINATION

Opened Apr 8, 2009
Closed Aug 6, 2009

IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.

EXTERIOR LIGHTING:BACK UP LIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Mar 22, 2019

HEADLAMP BULB OUT AND UPON REPLACEMENT IT WAS NOTED THE COATED WIRING TO THE XENON SYSTEM TO RIGHT AND LEFT HEADLIGHT IS BRITTLE (THE WIRES PLASTIC COATING IS FALLING OFF)AND IN SOME PLACES EXPOSED WIRING WAS FOUND. ELECTRICAL TAPE NEED TO WRAP THE WIRING TO AVOID POTENTIAL FIRE. LATE NOTICE TO THIS SITE I WAS UNAWARE TO FILE A REPORT. OTHERS ALSO HAVE COMPLAINED ABOUT THE SAME ISSUES.

NHTSA ID
11190961
Incident
Jan 1, 2010
Mileage
120,000 mi
Brakes
Filed Aug 9, 2018
Crash reported2 injuries reported

NEW DEFECTIVE BRAKE PADS CAUSED A TRAFFIC ACCIDENT WITH TOTAL LOSS OF THE VEHICLES INVOLVED. BRAKE PADS ARE CONTAMINATED AND EMBEDDED WITH A SLIPPERY SUBSTANCE. PADS ARE FROM PRIME CHOICE AUTO PARTS 42832 STATE ROUTE 12, ALEXANDRIA BAY, NY, 13607-2216 CAN YOU INVESTIGATE AND ANALYZE THE BRAKE PADS IN ORDER TO STOP THE SELLING OF DEFECTIVE AND DANGEROUS BRAKE PADS? I AM ABLE TO SHIP TO YOU A BRAKE PAD SAMPLE. THE VEHICLE WAS IN MOTION, BUT UNABLE TO STOP BEFORE TURNING ON A CITY STREET.

NHTSA ID
11118862
Incident
Aug 9, 2018
Mileage
30 mi
Electrical
Filed Nov 18, 2017

VEHICLE ADAPTIVE XENON HEADLIGHT WIRING IS FAULTY . WIRE INSULATION IS CRACKING/DETERIORATING AND ENTIRE WIRES ARE BREAKING APART. SYMPTOMS START WITH FLICKERING XENON HEADLIGHT EVENTUALLY (ABOUT A WEEK LATER) STOPS WORKING AT ALL. VEHICLE IS MOVING OR STATIONARY, ENGINE ON. THE FAULTY WIRES ARE IN A WEATHER SEALED COMPARTMENT OF THE HEADLIGHT AND HAVE NEVER (TO MY KNOWLEDGE) EVEN BEEN UNSEALED/ACCESSED SINCE LEAVING THE FACTORY. THE ISSUE IS ON THE PASSENGER SIDE, UNKNOWN IF IT IS ON THE DRIVER SIDE AS WELL. THE ATTACHED PHOTO SHOWS BACK SIDE OF THE HEADLIGHT HOUSING LOOKING DOWN, WITH THE WEATHER-SEALED COMPARTMENT OPEN. ALL EXPOSED WIRE IS AS A RESULT OF THE ISSUE, NOBODY HAS ACTIVELY CUT OR STRIPPED THE WIRES. PROBLEM FIRST NOTICED IN SEPT OF 2016, ATTEMPTS WERE MADE TO REPAIR BUT NOW IT HAS HAPPENED AGAIN, WORSE.

NHTSA ID
11047229
Incident
Sep 8, 2016
Mileage
100,000 mi
Electrical
Filed Nov 8, 2017
Fire reported1 injury reported

MY VEHICLE UNEXPECTEDLY STARTED ON FIRE AS MY DAUGHTER WAS DRIVING TO SCHOOL. IT WAS DETERMINED THAT IT WAS AN ELECTRICAL FIRE, AND RESULTED IN THE CAR BEING TOTALED. THE 2004 MODELS NEED TO BE INCLUDED IN THE RECALL (NOT THAT IT WILL HELP WITH THE LOSS OF MY CAR).

NHTSA ID
11044451
Incident
May 24, 2017
Mileage
204,000 mi
Airbags
Filed Jan 13, 2017

TAKATA RECALL NHTSA RECALL NUMBER:15V318 NHTSA RECALL NUMBER: 14V428

NHTSA ID
10945043
Incident
Jul 15, 2014
Exterior lighting
Filed Jan 2, 2017

HEADLIGHTS PROJECT ALMOST NO LIGHT. JUST PAID $130 TO HAVE LENSES CLEANED, NO IMPROVMENT. I THOUGHT IT WAS MY EYES AND COMPLAINED TO OPTHAMOLOGIST TWICE BUT MY EYES ARE OK. I'VE READ THT THE REFLECTOR BOWLS IN THIS MODEL MELT FROM THE HEAT OF THE BULB. I NEED TO REMEDY THIS SITUATION ASAP SO I WILL NOT BE ABLE TO WAIT FOR AN INVESTIGATION.

NHTSA ID
10939058
Incident
Jan 2, 2017
Airbags
Filed Dec 12, 2016

TAKATA RECALL I RECEIVED A LETTER DATED JULY 2015 CONCERNING THE RECALL OF THE DRIVER'S SIDE AIR BAG. I CALLED MY LOCAL BMW ON 11/24/15 AND THEY SAID THEY PUT MY NAME ON THE LIST AND WOULD CALL ME WHEN THE REPLACEMENT CAME IN. I CALLED AGAIN ON 4/14/16 AND [XXX] SAID SHE WOULD CHECK TO MAKE SURE MY NAME IS ON THE LIST AND WOULD CALL ME BACK WHEN THE PARTS ARRIVED. IT'S BEEN A YEAR AND A HALF AND I HAVE NOT RECEIVED A CALL BACK. THIS IS SO CONCERNING TO ME AS THIS CAR IS MY MAIN MODE OF TRANSPORTATION AND I AM SO AFRAID I WILL HAVE A FRONT END COLLISION RESULTING IN DEATH OR DISMEMBERMENT. IF THAT SHOULD HAPPEN I OR MY ESTATE WILL MOST CERTAINLY SUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10934783
Incident
Jul 1, 2015
Airbags
Filed Oct 13, 2016

TAKATA RECALL I RECEIVED A AIR BAG RECALL NOTICE FROM BMW IN JUNE 2015 AND ANOTHER RECALL NOTICE IN SEPTEMBER 2016.OVER A YEAR + I HAVE BEEN CALLING SOUTH BAY BMW IN TORRANCE CA. AND THEY KEEP ON TELLING ME THEY DO NOT HAVE THE PARTS YET. CAN YOU PLEASE HELP ME..

NHTSA ID
10915874
Incident
Oct 13, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

SIB-12-21-10

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE

BMW: SERVICE ENGINE SOON LIGHT IS ON. THE VEHICLE LOST POWER AND THE ENGINE CRANKS WITH NO START. *RM UPDATED 5/19/15. *PE

SIB-65-14-14

AIR BAGS:FRONTAL

BMW: SOME AIRBAGS, DRIVER AND FRONT PASSENGER, ARE IMPROPERLY DEPLOYING DUE TO A POSSIBLE INFLATOR NOT PRODUCED TO SPECIFICATIONS. MODEL 2001-2006 E46 (3 SERIES). *PE UPDATED 9/4/14. *PE

SIB-61-13-05

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BMW: BATTERY HAS AN INCREASED DEMAND DUE TO DEVELOPEMENTAL PROCESS OF THE ELECTRICAL SYSTEM. THIS IS CAUSING THE BATTER TO NEED TO UNDERGO AN ENERGY DIAGNOSIS. *KB

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 3 Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010
2013210242.2
2012731
2011130
2010303045.8
2009532048.8
2008683045.4
20071152046.9
20062024150.9
2005250140.8
2004Viewing770342.2
2003730342.5
2002260639.9
2001361241.3
2000881247.3
1999612
1998340
1997540
1996240
1995340
1994130
1993030
1992030
1991000
1990000
1989000
1988000
1987000
1986100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.