Airbags
Filed Aug 30, 2019
TL* THE CONTACT OWNS A 2003 BMW 3 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS) AND 13V172000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN APPOINTMENT WAS MADE TO BMW OF PLEASANT GROVE (2111 W GROVE PKWY, PLEASANT GROVE, UT 84062, (801) 443-2000) WHO STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TT CONSUMER STATED HE MADE AN APPOINTMENT AT BMW OF PLEASANT GROVE. *JB
- NHTSA ID
- 11252476
- Incident
- Aug 13, 2018
Exterior lighting
Filed Jun 16, 2019
BRAKE LIGHTS ON BOTH SIDES GETS STUCK ON ONCE THE PEDAL IS PRESSED. THIS PRODUCES NO ERROR CODES. I WAS TOLD IT COULD BE THE BRAKE PEDAL PRESSURE SENSOR SWITCH. I CHANGED THIS AND IT DID NOTHING. THIS IS VERY DANGEROUS TO OTHER DRIVERS BECAUSE THEY ARE NOT SURE IF THE CAR IS BRAKING AS THE LIGHT IS ALWAYS ON AND WILL BURN OUT THE BULBS AND MELT THE HOUSING IF CONSTANTLY ON. THIS CAN BE REPRODUCED EITHER WHILE PARKED OR IN MOTION.
- NHTSA ID
- 11220395
- Incident
- Jun 10, 2013
- Mileage
- 117,000 mi
EngineFuel system
Filed Feb 24, 2018
2003 BMW 325I LOW FUEL STALL
- NHTSA ID
- 11074692
- Incident
- Feb 24, 2018
Electrical
Filed Jul 31, 2017
TRANSMISSION WILL DROP OUT OF GEAR AND SHUT CAR DOWN, WHILE VEHICLE IN MOTION DURING NORMAL USE. VEHICLE WILL ONLY WORK WHEN COLD, MANUFACTURER IS AWARE OF BADLY DESIGNED SMG TEMP SENSOR AND NEGLIGENTLY DESIGNED COMPUTER LOGIC THAT SHIFTS TRANSMISSION TO NEUTRAL AND SHUTS CAR DOWN.
- NHTSA ID
- 11011864
- Incident
- Jul 31, 2017
- Mileage
- 50,000 mi
Exterior lighting
Filed Nov 27, 2016
THE ZKW XENON HEADLIGHTS HAVE A FLAW IN THE PLASTIC PROJECTOR HOUSING. THE HOUSING GETS TOO HOT AND MELTS AND THE LIGHT OUTPUT IS SEVERELY RESTRICTED. THIS HAPPENS TO 100% OF THE HEADLIGHTS MADE BY THIS MANUFACTURER AND IS A SAFETY ISSUE. THE REFLECTIVE COATING ON THE HEADLIGHTS MELTS AND THE LIGHT CAN NO LONGER BE PROJECTED OUT CORRECTLY. THE FOG LIGHTS ARE NOW BRIGHTER THEN THE HEADLIGHTS. THE VEHICLE CAN NO LONGER BE SAFELY DRIVEN AT NIGHT. SPARE PARTS ARE NOT AVAILABLE AND THE ONLY FIX IS TO REPLACE THE ENTIRE HEADLIGHTS AT A COST OF OVER $2000. THERE SHOULD BE A RECALL TO REPLACE THE HEADLIGHTS AS THIS IS A SAFETY ISSUE OF NOT BEING ABLE TO SEE.
- NHTSA ID
- 10928130
- Incident
- Apr 1, 2016
Airbags
Filed Oct 10, 2016
TAKATA RECALL. AFTER WAITING 9 MONTHS FOR REPLACEMENT OF PASSENGER SIDE AIR BAG I RECEIVED ANOTHER RECALL NOTICE FOR THE DRIVERS SIDE AIRBAG. IT HAS NOW BEEN NEARLY 15 MONTHS AND NO REMEDY IN SIGHT . RECEIVED A " FINAL REMEDY AVAILABLE " LETTER DATED SEPT. 2016 ASKING THAT I CALL DEALER FOR REPAIR. CALLED LOCAL DEALER OCTOBER 10/16 AND WAS TOLD NO PARTS ARE AVAILABLE.I HAVE NOT HAD FULL USE OF MY VEHICLE FOR NEARLY 2 YEARS AND SEE NO REMEDY COMING ANYTIME SOON.
- NHTSA ID
- 10915072
- Incident
- Oct 10, 2016
Airbags
Filed Sep 26, 2016
TAKATA INFLATORS. MANUFACTURER HAS NOT PURSUED THE EXISTING RECALL IN EVEN A REMOTELY TIMELY MANNER. I WAS NOTIFIED BY LETTER DATED JULY 2015 OF THE RECALL. THAT WAS OVER 14 MONTHS AGO! I CALLED MY LOCAL BMW SERVICE CENTER WHO INFORMED ME THE REQUIRED PARTS WERE STILL NOT AVAILABLE. THE REPRESENTATIVE HERE AT SAFECAR.GOV NOTIFIED ME THAT PARTS ARE AVAILABLE. WHEN I CONTACTED MANUFACTURER "NATIONAL RECALL CALL CENTER" (800-831-1117), AS RECOMMENDED BY REP HERE AT SAFECAR, THEY SAID THEY WEREN'T FOR MY VIN. WHEN I INFORMED THEM I HAD INQUIRED HERE WITH THIS AGENCY AND WAS TOLD THE PARTS WERE AVAILABLE, THE NATIONAL CENTER SAID THEY'D CALL ME BACK IN 48 HOURS. THEY NEVER DID. DOES ANYONE TAKE THESE SAFETY RECALLS SERIOUSLY? THE MANUFACTURER CERTAINLY ISN'T.
- NHTSA ID
- 10909807
- Incident
- Jul 1, 2015
- Mileage
- 76,000 mi
Airbags
Filed Aug 18, 2016
I SENT YOU MY FIRST COMPLAINT ON OR AROUND AUGUST 10, 2016, AND ONLY RECEIVED A 'THANK YOU' RETURN NOTE, AND THAT YOU WOULD GET BACK TO ME. YOU HAVE NOT! TO RECAPITULATE THE EARLIER COMPLAINT, I RECEIVED RECALL CAMPAIGN NO. 15V-318 IN JULY 2015, AND HAVE SINCE NOT RECEIVED ANYTHING FROM BMW. I CALLED BMW CUSTOMER RELATIONS AROUND AUGUST 4, TO FIND OUT THE STATUS OF THE AIRBAG REPLACEMENT. AFTER GETTING NO INFORMATION FROM THE FIRST CUSTOMER RELATIONS PERSON, I WAS CONNECTED TO A SUPERVISOR WHO ALSO GAVE ME NO INFORMATION. I ASKED WHEN I COULD EXPECT A AIRBAG REPLACEMENT - THEY TOLD ME 'PROBABLY BEFORE THE END OF THE YEAR'. I TOLD THEM THIS WAS AN UNACCEPTABLE, DANGEROUS SITUATION, WITH THE SUPERVISOR'S RESPONSE THAT 'NOBODY HAD DIED IN A BMW OF AN AIRBAG INCIDENT'. WHILE IT IS GOOD NOBODY HAS DIED, THE RESPONSE WAS LESS THAN ACCEPTABLE. IT IS NOW A WEEK LATER, AUGUST 18 - AND STILL NO FURTHER RESPONSE FROM BMW OR FROM THE NHTSA. YOU GUYS HAVE BEEN WORKING THIS - IS IT SAFE TO DRIVE MY CAR OR NOT? ARE YOU ASKING OR WORKING WITH BMW TO RESOLVE THIS? WHEN CAN I EXPECT A REPLACEMENT AIRBAG, OR AT LEAST A RESPONSE FROM BMW OR THE NHTSA? PLEASE GET BACK TO ME - YOUR IN-ACTION IS NOT ACCEPTABLE EITHER. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10896997
- Incident
- Aug 10, 2016