Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2002 BMW 325I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
On Tuesday June 20, 2023 at 7:20am I was awakened by my neighbor who informed me that my car was on fire. A report was done by the fire department and they did not believe it was done on purpose but something with my car. My car was totally consumed with fire nothing but ashes.
TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
ON WEDNESDAY, SEOTEMBER 26 2018 - MY CAR HAD BEEN PARKED OUTSIDE SINCE FRIDAY, SEPT 21. IT HAD RAINED A GREAT DEAL THAT WEEKEND. AT 1:00 IN THE AFTERNOON, I WENT TO GET IN THE CAR AND THE WINDOWS WERE BLACK FROM THE INSIDE. I HAD BEEN SMELLING A STRANGE ELECTIRCAL BRUNING SMELL ALL DAY. I DID NOT OPEN THE DOOR. I CALLED THE FIRE DEPARTMENT.THEY ARRIVED AND INVESTIGATED. THE INSIDE OF THE CAR ON THE DRIVERS SIDE DASH WAS COMPLETELY MELTED AND THE DASH WAS STILL ON FIRE INSIDE. THE PILLAR AIRBAG HAD EXPLODED AND MELTED AND HAD SPEWED PLASTIC ON THE FRONT SEATS. THE UPPER DRIVER SIDE CORNER AREA OF THE WINDSHEILD WAS BROKEN FROM THE INSIDE AS THOUGH SOMETHING HAD CATAPLULTED INTO IT FROM BELOW. THE PILLAR BAG INFLATOR WAS FOUND ON THE FLOOR OF THE CAR AND WAS BURNT IN THE BOTTOM. THE DRIVER DOOR PANEL HAD DEPLOYED. THE CAR WAS A TOTAL LOSS
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE WIRING HARNESS IN THE BLOWER MOTOR EXPERIENCED A FAILURE FOR THE THIRD TIME AFTER BEING REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO PETER PAN BMW (1625 ADRIAN RD, BURLINGAME, CA 94010 650) 204-7600) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS IN THE BLOWER MOTOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED INDEPENDENTLY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.
TL* THE CONTACT OWNS A 2002 BMW 325I. WHEN THE BRAKE PEDAL WAS ENGAGED AT ANY SPEED, THE EXTERIOR LIGHTING FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE MESSAGE BOARD DISPLAYED "EXTERIOR LIGHTING FOR THE REAR RIGHT SIDE". THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
ABS, BRAKE LIGHTS WARNING INDICATOR CONSTANTLY ON. POSSIBLE DSC INOP. POTENTIAL CRASH ISSUE. ORIGINAL OWNER WITH APPROX. $13,000 IN MAINTENANCE AND REPAIR RECEIPTS. 95K MILES ON CAR. NO NOTIFICATION/RECALL FROM BMW. *TR
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE WINDOWS COULD NOT BE OPENED OR CLOSED. IN ADDITION, THE WINDOWS WOULD EXHIBIT AN ABNORMAL CRUNCHING SOUND CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 51,000. ..UPDATED 11/28/12 *BF THE CONSUMER STATED HE HAD A PROBLEM WITH ALL THE WINDOWS, GETTING JAMMED, OR BECOMING STUCK IN THE UP OR DOWN POSITION. ALL OF THE REGULATORS WERE REPLACED. ALSO, THERE WAS A PROBLEM WITH THE LOCK SYSTEM NOT WORKING. SOMETIMES, THE BUTTON AND SWITCHES WOULD NOT WORK. UPDATED 11/29/30
RIGHT REAR TURN-SIGNAL LIGHTS OPERATE INTERMITTENTLY--SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. I ALMOST GOT HIT BY ANOTHER CAR FROM BEHIND WHEN I WAS CHANGING LANES ON THE FREEWAY. *TR
NHTSA CAMPAIGN ID NUMBER 11V438000 DID NAME INCLUDE US SPECIFICATION BMWS MADE OUTSIDE THE US. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ALL REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL TO STOP WORKING. INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. *TR
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT WAS DRIVING 40 MPH WHEN SMOKE WAS SEEN COMING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE SMALL FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MAIN WIRING HARNESS PLUG SHOWED EVIDENCE OF AN ELECTRICAL SHORT, MELTING THE BATCH OF WIRES THAT CONNECTED THE PORT TO THE MAIN WIRING HARNESS UNDER THE HOOD. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE WHO REFERRED THE CONTACT TO A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
RECALL SUMMARY BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING. CONSEQUENCE INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. REMEDY BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417. NOTES BMW OF NORTH AMERICA, LLC READ MORE: HTTP://WWW.INTERNETAUTOGUIDE.COM/10-12-2002-12-107/2002-BMW-3-SERIES-RECALLS.HTML#IXZZ1FHEGYUFC. *TR
THE LEFT BLINKER STARTED MALFUNCTIONING AND, AS A RESULT, REAR TAILLIGHT BULB OUTAGE APPEARED ON DASHBOARD ALL OTHER LIGHTS WERE OK. BMW DEALERSHIP MECHANIC DIAGNOSED TAIL LIGHT GROUND WIRING ISSUE: INSPECTION REVEALED THAT WIRES WERE MELTED INSIDE REAR TAIL LIGHT HOUSING AND COULD CAUSE FIRE. RECOMMENDED REPLACING BOTH TAIL LIGHT COMPONENTS BY ADDING AN ADDITIONAL GROUND, CARRIER REPLACEMENTS FOR BULBS. REPLACEMENT SUPPLIES ON WORK ORDER INCLUDED SOCKETS, INSULATION HOUSING, CONNECTORS, SHRINKING HOSE. AFTER RESEARCH ON CONSUMER WEBSITES, I FOUND OUT MANY COMPLAINTS ABOUT THE SAME ISSUE. MY BMW 325I IS ONLY 9 YEARS OLD (2002) WITH ONLY 30,250 MILES ON IT. THIS KIND OF FUNDAMENTAL FLAW SHOULD BE CORRECTED AT BMW'S EXPENSE, NOT OURS. BMW NEEDS TO HAVE A RECALL ON THIS COMMON AND POTENTIAL DEADLY ISSUE. *KB
2002 BMW 325I SEDAN, 48,000 MILES WHEN BROWN WIRE AT PLUG ON REAR RIGHT TURN SIGNAL ASSEMBLY CORRODED OUT AND FORMED BLACK BURNED RESIDUE, AFTER RE ATTACHING THE WIRE, SYMPTOM RESURFACED AT 74,000 MILES. I UNDERSTAND THIS IS A RECURRING PROBLEM. PLEASE INVESTIGATE BEFORE SOMEONE GETS HURT IN A FIRE. *TR
I HAD GOTTEN RAIN ON MY HAZARD AND LOCK BUTTON ON MY 2002 BMW 325I. AT FIRST I HAD THE HAZARDS GOINGS OFF AT NIGHT UP TO FIFTEEN TIMES PER NIGHT FOR A WEEK STRAIGHT. "I HAD TO RUN OUTSIDE AND HOLD DOWN THE HAZARD BUTTON UNTIL THE LIGHTS TURN OFF. NOW THE LIGHTS JUST BLINK THROUGHOUT THE DAY AND NIGHT ONCE OR TWICE WHILE IGNITION IS OFF OR WHILE DRIVING. ALSO NOT TO MENTION THE LOCKS GO OFF REPEATEDLY ON ITS OWN WHILE DRIVING OR PARKED. I WILL BE TAKING IT TO THE SHOP TO SEE WHAT SHOULD BE DONE NEXT. *TR
TL*THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING 65 MPH, THE ABS LIGHT ILLUMINATED AND THE SPEEDOMETER STOPPED FUNCTIONING. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT. AFTER RESTARTING THE VEHICLE, THE LIGHT WAS STILL ILLUMINATED AND THE SERVICE ENGINE LIGHT ILLUMINATED WHILE SHE WAS DRIVING HOME. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE FUEL PUMP WAS REPLACED. THE DEALER ADVISED THE CONTACT TO REPLACE THE ABS MODULE BUT THE CONTACT REFUSED THAT REPAIR. THE CURRENT MILEAGE WAS APPROXIMATELY 113,000. THE FAILURE MILEAGE WAS APPROXIMATELY 112,970.
CAR WAS DRIVEN APPROXIMATELY 50 MILES AND PARKED IN A RESTAURANT PARKING LOT. WEATHER WAS WET AND RAINY, THE DEFROSTER WAS RUNNING ON THE CAR FOR MOST OF THE TRIP. AFTER SITTING 25-30 MINUTES A RESIDENT NEAR THE RESTAURANT CALLED TO NOTIFY THAT THE CAR WAS ON FIRE. EMPLOYEES OF THE RESTAURANT ATTEMPTED TO PUT OUT THE FIRE WITH HAND HELD EXTINGUISHER BUT WAS UNABLE TO COMPLETELY DO SO. EMERGENCY PERSONNEL SHOWED UP ON THE SCENE A SHORT TIME LATER TO UNPOWER THE CAR AND PUT OUT THE FLAME. POLICE AND FIRE TEAMS WERE ON THE SCENE. THE FIRE SEEMS TO HAVE ORIGINATED FROM THE AUXILIARY A/C FAN IN FRONT OF THE CONDENSER AS THAT IS WHERE THE HEAVIEST DAMAGE IS. *TR
2002 BMW 325I REAR TAILLIGHTS HAVE FAILED ON BOTH SIDES DUE TO THE WIRING ON BOTH SIDES OF THE HARNESS HAVE EITHER MELTED AND GROUND TO THE OTHER WIRES OR MELTED THE TABS OFF OF THE MALE PLUG. *TR
THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE CAR IS IN DRIVE. *TR
FROM DAY ONE , I ALREADY EXPERIECED A PROBLEM WITH THE CAR, AT FIRST THE HEADLIGHTS FLICKERING, SHELLY BMW TOOK CARE OF IT FOR OVER A WEEK , THEY SAID THERE IS A ELECTRICAL PROBLEM THAT THEY HAD TO CHANGE THE COMPUTER, AFTER A COUPLE OF DAYS, THE ALARM GOES OFF WHILE DRIVING ,I TOOK THE CAR TO CUNNINGHAM BMW BECAUSE I LIVEDHERE IN SAN DIEGO IT TOOK THEM ALMOST A WEEK BUT THEY NEVER FIXED THE PROBLEM THEY'RE SAYING THAT THEYNEED MORE TIME TO FIGURE WHAT REALLY THE PROBLEM AND WHAT CAUSING THE ALARM SIREN GOES OFF WHILE DRIVING .I TOOK IT TO DIFFERENT BMW DEALER TO SAN DIEGO BMW, AFTER TWO DAYS SAME PROBLEM OCCURED ALARM SIREN GOES OFF EVERY 4 MINUTES OF DRIVING. NEXT PROBLEM IS THE BRAKE LIGHT COMNES ON , THEY CHANGED THE BRAKEPAD AND ROTOR, THEY KEPT THE CAR FOR THREE , THEN A DAY AFTER THE DSC LIGHT COMES ON , THE EML LIGHT COMES ON , THE BRAKE LIGHT COMES ON, AND THE CAR HAVE NO POWER NOT RESPONDING, ITS FEEL LIKE THERES SOME BLOCKING ON THE WHEEL WHEN I ACCELERATE, SO I TOOK IT AGAIN TO THE DEALER , THEY KEPT IT FOR THREE DAYS, THE DAY AFTER THE ENGINE SERVICE LIGHT COMES ON STEADY . I AM VERY FRUSTRATED AND DISAPPOINTED WITH THE PERFORMANCE OF THIS CAR AND YET IT'S NOT EVEN A YEAR SINCE I BOUGHT THIS CAR. PRESENTLY THE CAR HAS 34,000 MILAGE.IT HAS 20,000 MILAGE WHEN I FIRST BOUGHT IT.
APPARENTLY MY CAR HAS A PROGRAMMING DEFECT WITH THE COMPUTER. IT ONLY RELATES TO 2002 325XI'S WITH SPORT PKG, MANUAL TRANS. AT ONE TIME I WAS TOLD THERE WERE ONLY 4 WITH MY SET UP IN THE US. ALL CARS WITH MY EXACT COMPUTER SET UP I'M TOLD ARE HAVING THIS FAILURE. THEY CLAIM TO BE WORKING ON MY PROBLEM IN GERMANY BUT I REALLY FEEL MY CAR IS UNSAFE. WHAT HAPPENS IS THERE IS A 1 SECOND DELAY WHEN WHEN YOU STOP ACCELERATING TO WHEN THE CARE STOPS ACCELERTATING. LOW GEARS AT HIGH RPM'S THE CAR BASICALLY GOES OUT OF CONTROL FOR A SECOND. I THINK BECAUSE SO FEW CARS HAVE MY SET UP THAT BMW IS NOT RESOLVING THIS QUICK ENOUGH. TWO E-MAILS TO THE BMW ON LINE CUSTOMER CARE SITE. MY CAR HAS BEEN DRIVEN BY THE REGIONAL AFTER MARKET REP FROM BMW WHO CONFIRMED THE PROBLEM. WHERE ELSE DO I TAKE THIS TO GET MY CAR OPERATING SAFELY?*AK
DOOR LOCKS WITHOUT PRIOR WARNING. ENGINE CHECK LIGHT APPEARS ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM.*AK THE VEHICLE WAS DAMAGED WHILE IN SERVICE AT THE DEALER. WHEN THE CONSUMER PURCHASED THE VEHICLE, HE WAS TOLD THE VEHICLE WAS EQUIPPED WITH ALARM SYSTEM, BUT IT IS MISSING NOW. *YH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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