2003 BMW 325I Problems

AIRBAG LIGHT WON'T TURN OFF

I HAD MY AIRBAGS REPLACED BUT THE MAN SITTING IN THE SEAT IS ON WITH A AIRBACK IN HIS LAP I WAS TOLD THAT THE MRS CONTROL NEEDS TO BE REPLACED, AND AT THE DEALERSHIP THEY SAID THAT THE BAD AIRBAGS MAY HAVE CAUSED THIS ISSUE, I WANT TO KNOW IF BMW IS GOINN TO TAKE CARE OF THIS, BECAUSE NONE OF THE AIR BAGS WORK WITHOUT THE MRS MODULE I HAVE NO PROTECTION IF I AM IN AN ACCIDENT THIS NEEDS TO BE RECALLED OR AT LEAST BMW NEEDS TO PAY FOR HALF THE COST.

The xenon projector bowls in the headlight assembly on both sides of the vehicle have slowly been burning. The bowl is made of plastic and with the heat of the xenons burns the plastic creating not only a fire hazard but also greatly reduces the effectiveness of the headlight beam, rendering it almost useless. This is specific to the OEM manufacture of the headlight assembly, ZKW. This has also been well documented on various forums for these vehicles over the years.

THE PURPOSE OF THIS REQUEST IS TO GET BMW TO HONOR A REMEDY FOR TAILLIGHT DEFECT CAUSED AS A MANUFACTURING DEFECT. MY TAILLIGHT GROUNDING WIRES ARE CAUSING A SHORT ON TURNING SIGNALS. FURTHER RESEARCH INDICATED THIS HAS BEEN REPORTED NHTSA CAMPAIGN ID NUMBER: 11V438000. AFFECTED VEHICLES 325I - 2002-2005 BMW WILL NOT HONOR ITS PROPOSED REMEDY WITH NHTSA, CITING THE VIN HAS NOT BEEN IDENTIFIED IN RECALL. I CONTACTED BOTH DEALERSHIP IN STERLING VA AND CORPORATE BMW OF AMERICA (800-525-7417). BMW OF AMERICA WAS CONTACTED 7.15.2019. OPERATOR ANDREA EMPLOYEE # 6266 INFORMED ME THE CAR IS NOT COVERED UNDER REMEDY. MANUFACTURER: BMW OF NORTH AMERICA, LLC MFR'S REPORT DATE: AUG 25, 2011 NHTSA CAMPAIGN ID NUMBER: 11V438000 COMPONENT: EXTERIOR LIGHTING:TURN SIGNAL SUMMARY: BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING. CONSEQUENCE: INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. REMEDY: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417. THE RECALL IS FOR MODEL YEARS 2002-2005 OF THE 325I, 325XI, 330I AND 330XI CARS, THE MUNICH-BASED COMPANY SAID TODAY IN A POSTING ON THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S WEBSITE. LIGHTS INCLUDING TAIL, BRAKE AND TURN SIGNALS MAY ONLY WORK INTERMITTENTLY ON THE CARS, BMW TOLD THE AUTO-SAFETY REGULATOR.

On June 28,2024, after parking and turning off the ignition switch, the dash started smoking and within minutes the whole dash and front of car were on fire. The car almost completely burned to the ground before the fire department could get there. The car was recently serviced at a BMW for an air bag recall. Heater ducts were loose when returned. There are also recalls for the 2006 325i for similar dash fires. The cause could be either dealer work or a factory issue.

TL* THE CONTACT OWNED A 2003 BMW 325I. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT STATED THAT THE FIRE ARSONIST INVESTIGATOR FILED A REPORT AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT TOWED TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

STALL LIMPS

TAKATA RECALL - CALL THE DEALER ABOUT RECALL AND WAS TOLD I WOULD GET A CALL WHEN THE PART FOR THE JOBS WAS RECEIVED. IT'S BEEN MONTHS AND HAVE HEARD NOTHING FROM THE DEALERSHIP.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE KEY FAILED TO UNLOCK EVERY DOOR. IN ADDITION, THE LOCKING MECHANISM SWITCH FAILED TO UNLOCK THE DOORS WHILE INSIDE OF THE VEHICLE. THE VEHICLE WAS UNLOCKED THROUGH THE WINDOW OF THE VEHICLE MANUALLY. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT WOULD NOT UNLOCK MANUALLY. THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE FRONT DRIVER SEAT HEAD REST WAS TURNED AT AN ANGLE THAT PREVENTED THE CONTACT FROM DRIVING COMFORTABLY. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SEAT RAIL WAS LOOSE. THE DEALER STATED THAT THE FAILURES WERE ABNORMAL AND BOTH SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

DRIVING ON 12/12/2019 ON INTERSTATE HIGHWAY ABOUT 65MPH, GOING STRAIGHT, WHEN ALL OF A SUDDEN REAR WHEELS (THIS IS RWD - 2003 BMW 325I) LOCKED UP COMPLETELY - THE VEHICLE WENT FORWARD AT ABOUT 45 DEGREES SIDEWAYS BEFORE IT STRAIGHTENED OUT WHEN THE SPEED DROPPED. THANKFULLY I DID NOT HIT ANYBODY, AND NO ONE HIT ME ALTHOUGH THERE WAS QUITE A BIT OF TRAFFIC ON THIS MULTI LANE INTERSTATE. I GOT AAA TOW IT HOME. HE HAD TO DRAG IT ONTO THE TRUCK BED AS THE REAR WHEELS CONTINUED TO BE LOCKED UP. WHEN I REMOVED AND OPENED THE DIFFERENTIAL TAPERED ROLLER BEARING ROLLERS WERE IN THE OIL SPACE. LOOKING TO SEE WHERE THEY JAMMED THE SYSTEM UP I NOTICED MARKS ON THE CARRIER. IT APPEARS ROLLERS JAMMED UP IN BETWEEN THE CARRIER AND THE INNER WALL OF THE DIFFERENTIAL BOX - SEE PHOTOGRAPHS. THEY MAY ALSO HAVE JAMMED UP IN BETWEEN THE GEARING BUT I DID NOT NOTICE MARKS ON THE TEETH BUT DID NOT HAVE TIME TO SPEND TO LOOK MORE CLOSELY.

STALL LIMPS

WENT TO GO INTO REVERSE AFTER COMING HOME FROM A SHOPPING SPREE AND THE CAR SIMPLY WOULD NOT REVERSE. AFTER A FEW DAYS IT FINALLY WENT INTO REVERSE. ENGINE LIGHT STAYS ON AND THERE ARE TRANSMISSION CODES ON THE INDICATOR FROM THIS. CAN'T AFFORD TO FIX THIS PROBLEM BUT THERE ARE SEVERAL REPORTS ON THE 325 I BMW. *TR

MY 2003 325I BMW HAS A DEFECT IN THE TRANSMISSION WHICH CAUSED IT TO, WITHOUT WARNING, LOSE ITS ABILITY TO GO INTO REVERSE. I WAS RETURNING TO PHILADELPHIA FROM NYC SEVERAL DAYS AGO. I PULLED OVER FOR GAS. WHEN I PUT THE CAR INTO REVERSE, THE TRANSMISSION ACTED LIKE IT IS IN NEUTRAL. THE ENGINE WOULD REV BUT WAS NOT ENGAGED. THE CAR HAS ONLY 70K MILES ON IT. THE PROBLEM IS WIDESPREAD IN OWNERS OF EARLY 2000 BMWS AND RESULTS FROM A REVERSE DRUM THAT IS POORLY MANUFACTURED AND NOT SUFFICIENTLY THICK AROUND THE EDGES. APPARENTLY, BMW CORRECTED THE MANUFACTURING PROBLEM IN 2003. IT NEVER SHARED INFO ABOUT THE ISSUE WITH PROSPECTIVE OWNERS, IN EFFECT SELLING CARS UNDER FALSE PRETENSE. PLEASE VISIT WWW.NOREVERSE.ORG AND YOU WILL SEE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE. IT IS A SAFETY ISSUE BECAUSE THE DRIVER MAY BE IN A DANGEROUS POSITION AND NEED TO REVERSE FOR GET OUT OF HARM'S WAY. BMW SHOULD HAVE RECALLED ALL OF THESE DEFECTIVE TRANSMISSIONS. I CANNOT AFFORD TO REPAIR THE CAR AND SO IT IS SIMPLY SITTING ON MY STREET. *TR

I OWN A 2003 SULEV BMW AND IT NEEDS A FUEL PUMP. THIS ONLY CAN BE REPAIRED BY A DEALERSHIP DUE TO THE FACT IT HAS A SEALED FUEL TANK. THE COST CAN BE 6 TO 8000.00 DOLLARS. I WAS TOLD THERE IS AN EXTENDED WARRANTY FOR A SULEV CAR. 150000 MI OR 15 YEARS. I CALLED BMW AND THEY NEVER HEARD OF THAT WARRANTY. CAN YOU PLEASE HELP. THANK YOU

TL* THE CONTACT OWNS A 2003 BMW 325I. WHEN THE CONTACT TOOK THE VEHICLE TO BE SMOGGED, THE CONTACT WAS INFORMED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

TAKATA RECALL MY CAR AS I WAS DRVING WAS HARD TO TURN MAKING ANOISE

POWER STEERING PUMP BREAKING, LOOKED UP ONLINE AND ITS A COMMON PROBLEM WITH THIS TYPE CAR, VERY DANGEROUS IF DRIVING DOWN ROAD WHEN IT BREAKS, ESPECIALLY IF ITS A KNOW PROBLEM

STALL LIMPS

STALLING, ELECTRICAL ISSUES, DEAD BATTERIES, SWERVING

THE BOTTOM PART OF THE REARVIEW MIRROR 'MORE THAN 50%- HAS BECOME UNUSABLE. SOME KIND OF REDDISH FLUID LEAKS IN AND GRADUALLY IS BLOCKING THE REAR VIEW. THIS IS A SAFETY HAZARD BECAUSE THE DRIVER CANNOT SEE MOST VEHICLES OR PEDESTRIANS BEHIND US. I REALIZE AFTER SOME INTERNET RESEARCH THAT THIS IS A COMMON PROBLEM. AS ANOTHER COMPLAINANT ON THIS SITE OBSERVED, 'WE EXPECTED BETTER FROM BMW'. THEY TOLD HIM TO POUND SAND, IT WAS HIS PROBLEM TO FIX AFTER THE WARRANTY PERIOD, AND THEY WOULD ONLY FIX IT IF FORCED TO DO A RECALL (NAMELY, FORCED BY THE PEOPLE ACTING THROUGH THEIR GOVERNMENT.) SO, THUS FAR (13 YEARS) NEITHER BMW NOR THE NHTSA IS WILLING TO ACT ON THIS. SHAME ON BOTH OF YOU. PRAY NOT, BUT EVENTUALLY A POOR DRIVER WILL NOT HAVE REALIZED THAT HIS REAR VIEW MIRROR HAS SO FILLED WITH FLUID THAT HE CANNOT SEE TO THE REAR AT ALL, AND THERE'LL BE SOME HORRIFIC ACCIDENT AS A RESULT. THEN WON'T WE SEE BEVIES OF CORPORATE AND OFFICIAL BOOBIES WRINGING THEIR HANDS AND TELLING THE MEDIA 'HOW COULD THIE HAVE HAPPNED?'

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE DRIVER AND REAR PASSENGER SIDE WINDOWS WOULD NOT OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 140,000. *TR

TL* THE CONTACT OWNS A 2003 BMW 325I. WHILE DRIVING 55 MPH, THERE WAS A GRINDING NOISE COMING FROM THE BRAKES. THE FAILURE RECURRED A FEW TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRUMS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,100.

PURCHASED VEHICLE NEW WHILE I WAS STATIONED WITH THE US AIR FORCE IN GERMANY, TO MY UNDERSTANDING IT WAS MADE IN GERMANY UNLIKE MOST 325'S AT THE TIME. IT WAS PRODUCED UNDER US SPECIFICATIONS AS I'D PLANNED TO BRING IT BACK TO THE STATES. I HAVE CONTINUOUSLY HAD PROBLEMS OVER THE YEARS WITH THE EXTERIOR LIGHTING TURN SIGNAL ACTING INTERMITTENTLY AS MENTIONED IN RECALL NHTSA CAMPAIGN ID NUMBER: 11V438000. HOWEVER, AFTER CONTACTING MY LOCAL BMW DEALER, AND BMW N.A., THEY HAVE INFORMED ME MY VIN ISN'T COVERED UNDER THE RECALL. I BELIEVE I MAY HAVE SLIPPED THROUGH THE CRACKS AS A VIN IDENTIFIED IN THE RECALL AS MY BMW WAS PRODUCED OUTSIDE THE NORMAL CHANNELS OF BMWS AFFECTED IN NORTH AMERICA. I BELIEVE THIS BECAUSE MY VEHICLE EXHIBITS THE EXACT CHARACTERISTICS OF THE RECALL IN QUESTION. I WOULD LIKE MY VIN INCLUDED ON THE RECALL AS EVEN TODAY DRIVING THE VEHICLE THIS MORNING I DIDN'T FEEL SAFE BECAUSE THE TURN SIGNAL IS INTERMITTENT. *TR

I HAVE A 2003 325I WHEN COMING TO A STOP WITH THE FOOT ON THE BRAKES (LIGHTLY), AS THE TRANSMISSION DOWNSHIFTS I CAN HEAR A THUD/CLUNK COMING FROM THE REAR END OF MY CAR ALONG WITH A INCREASE IN THE RPM'S. I ALSO HEAR IT AS SOON AS I LET OFF MY FOOT OF THE GAS PEDAL OR ACCELERATE CAUSING MY CAR TO NOT DRIVE PROPERLY AND MY TRANSMISSION TO HIT MY SUSPENSION VERY HARD. SO, I'VE SEARCHED THIS ISSUE AND OTHER BMW FORUMS AND FOUND THAT OTHER PEOPLE HAD THE SAME COMPLAINTS AND THIS EXACT PROBLEM WHICH IS DANGEROUS & VERY SCARY.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND THE RPMS RACED WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE WHILE ACCELERATING FROM A STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO ENSURE THAT THE VEHICLE DID NOT SURGE WHEN AT A STOP. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO PROVIDE A SOLUTION AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V124000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A SOLUTION TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE DOOR LOCKS STOP WORKING PERIODICALLY WHERE ONLY THE DRIVERS DOOR WILL UNLOCK WITH THE KEY. AT THAT TIME, THE REAR AND PASSENGER DOORS WILL NOT UNLOCK WITH THE REMOTE OR THE BUTTON IN THE CENTER CONSOLE OR BY PULLING ON THE DOOR RELEASE INSIDE THE DOORS. THE BMW USUALLY UNLOCKS THE DOOR WITH THE FIRST PULL AND THEN OPENS WITH THE SECOND, BUT WHEN THIS IS HAPPENING, THE DOOR RELEASE (DOOR HANDLE) ON THE INSIDE DOES NOTHING. THIS RESULTS IN ONLY THE DRIVERS DOOR OPENING AND I HAVE TO REACH BACK OVER THE SEATS TO UNBUCKLE MY KIDS AND THEN PULL THEM OUT OVER THE BACK OF THE DRIVERS SEAT. SO LONG AS WE START OUTSIDE THE CAR, IT JUST MAKES THE BACK SEATS UNUSABLE. BUT IF I LOCK THE DOORS WHILE THE KIDS ARE IN THE CAR WHILE DRIVING AND THIS HAPPENS, WE GET INTO THE SCARY/FREAKY SITUATION. I VERIFIED THE CHILD SAFETY LOCKS AREN'T ENGAGED FOR THE DOORS THAT DISABLE THE INTERIOR DOOR HANDLES/RELEASES. I DON'T KNOW WHAT CAUSES THIS TO HAPPEN, IT JUST HAPPENS PERIODICALLY AND THEN GOES AWAY WITH NOTHING I CAN SEE AS A CAUSE. I HAVE VIDEO OF THIS HAPPENING, BUT THE FILE FORMATS LISTED DO NOT INCLUDE VIDEOS.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE KEY FAILED TO UNLOCK EVERY DOOR. IN ADDITION, THE LOCKING MECHANISM SWITCH FAILED TO UNLOCK THE DOORS WHILE INSIDE OF THE VEHICLE. THE VEHICLE WAS UNLOCKED THROUGH THE WINDOW OF THE VEHICLE MANUALLY. THE FRONT PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT WOULD NOT UNLOCK MANUALLY. THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.

TEMPERATURE SENSOR IS LOCATED IN FRONT RIGHT WHEEL WELL WITHOUT PROTECTION FROM ROAD -- I HAVE HAD TO REPLACE IT THREE TIMES IN THREE YEARS. *TR

I PURCHASED A 2003 BMW 325I LAST YEAR . FROM SAN DIEGO BMW AND I HAD 3 OR MORE TIRE BLOW OUT EVER SINCE , AND IS ALL FROM THE SAME SIDE OF THE CAR (LEFT REAR) . I GOT BRAND NEW TIRES , ROTATION ALIGNMENT , ANYTHING I CAN THINK OF. FROM THE SAME DEALER I PURCHASED MY CAR FROM . MY LAST TIRE BLOW OUT WAS ON NOV. 20,2004 FROM THE TIRE I HAD REPAIR ON AT THE DEALER SERVICE DEPT.)AND IT HAPPENED TWO DAYS AFTER I HAD MY CAR SERVICE, AND TIRE REPAIR . (I CALL THE SERVICE DEPT. ALL THEY CAN TELL ME WAS TO GET NEW TIRES. ) *JB

I BOUGHT MY 2003 BMW 325I NEW. SHORTLY AFTER THE SALE I NOTICED THE FRONT DRIVERS XENON LIGHT WOULD GO OUT. THE ONLY WAY TO GET THE LIGHT BACK ON, IS TO TURN OFF THE CAR AND RESTART THE ENGINE. THIS WORKS ABOUT 80 PERCENT OF THE TIME. ANOTHER ISSUE I HAVE BEEN EXPERIENCING IS A FALSE INDICATION THAT MY TAILLIGHTS ARE OUT. THIS IS VERY SPORRATIC AND ANNOYING. A THIRD ISSUE I AM EXPERIENCING IS VERY DANGEROUS RELATING TO MY DRIVERS SEATBELT. THE SEATBELT MAY SEAM LOCKED, BUT IF YOU PULL WITH A BIT OF FORCE, THE SEATBELT WILL COME OUT OF THE LOCKED POSITION.

I PURCHASED A 2003 BMW 325I LAST YEAR . FROM SAN DIEGO BMW AND I HAD 3 OR MORE TIRE BLOW OUT EVER SINCE , AND IS ALL FROM THE SAME SIDE OF THE CAR (LEFT REAR) . I GOT BRAND NEW TIRES , ROTATION ALIGNMENT , ANYTHING I CAN THINK OF. FROM THE SAME DEALER I PURCHASED MY CAR FROM . MY LAST TIRE BLOW OUT WAS ON NOV. 20,2004 FROM THE TIRE I HAD REPAIR ON AT THE DEALER SERVICE DEPT.)AND IT HAPPENED TWO DAYS AFTER I HAD MY CAR SERVICE, AND TIRE REPAIR . (I CALL THE SERVICE DEPT. ALL THEY CAN TELL ME WAS TO GET NEW TIRES. ) *JB

TL* THE CONTACT OWNS A 2003 BMW 325I. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SEAT HEATER WAS ACTIVATED. AFTER FIVE MINUTES, THE CONTACT NOTICED A BURN HOLE ON THE PASSENGER SEAT AND SMOKE COMING FROM THE HOLE. THE CONTACT DEACTIVATED THE PASSENGER SEAT HEATER AND POURED WATER TO EXTINGUISH THE SMOKE. THE CONTACT ALSO DISCOVERED THAT PARTS OF BOTH THE DRIVER AND PASSENGER SEAT WERE MELTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.