RoadVitals

2004 BMW 325I Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
147
Latest May 16, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 23, 2004

What this page shows

Our database holds 147 NHTSA owner-reported complaints for the 2004 BMW 325I. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 147 · page 1 of 6

ElectricalExterior lightingVisibility
Filed May 16, 2025

I cannot use put my windows up/down, cannot open the trunk, cannot use interior lights, cannot unlock my gas lid. Due to a broke. Electronic part called the GM5

NHTSA ID
11661364
Incident
May 16, 2025
Airbags
Filed Jun 13, 2022

The contact owned a 2004 BMW 325i. The contact received notification of NHTSA Campaign Number: 20V018000 (Air Bags) and requested to be removed from the recall distribution list as she no longer own the vehicle. The local dealer and manufacturer were not contacted.

NHTSA ID
11469025
Incident
Jun 13, 2022
Fuel system
Filed May 26, 2021

2004 BMW 325i. Inquiry on behalf of the constituent, in regards to getting assistance with his BMW. THE CONSUMER STATED THE EMISSIONS SYSTEM FAILED. MULTIPLE REPAIR ATTEMPTS WERE MADE. THE DMTL PUMP WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS.

NHTSA ID
11418569
Incident
May 26, 2021
Exterior lighting
Filed Apr 3, 2021

THE REFLECTOR BOWL ON THE HEADLIGHTS BURNS, CREATING A SEVERELY DECREASED OUTPUT. THIS IS AN ISSUE KNOWN BY MANY PEOPLE IN THE BMW COMMUNITY. HTTPS://WWW.BIMMERFEST.COM/THREADS/E46-ZKW-REFLECTOR-RECALL-OPEN-NHTSA-INVESTIGATION.552978/

NHTSA ID
11406257
Incident
Apr 8, 2020
Visibility
Filed Mar 11, 2021

THIS CAR WAS SOLD TO US UNDER FALSE STATEMENTS,WIPER DISPENSER DOES NOT WORK ,KEY FOB DOES NOT WORK,NO TITLE ,THE CAR HESITATES AND VIBRATES,OIL LEAK,ODOMETER ON CARFAX SAYS 86000 ACTUALLY 111,402.WE WRWE TOLD IT WAS EXCELLENT CONDITION .THE CAR IS NOT. BOUGHT IT 3/10 21 7:00PM , CALLED 3/11 8;00 AM ASK FOR REFUND.THOUGHT WE HAD A 3 DAY GRACE PERIOD. THE DEALER LAUGHED NO. WE ARE SENIORS CITIZEN I GUESS HE THOUGHT HE HAD US. CREST AUTO WHOLESALERS OF S W FLORIDA. CRAIG WALLACE. WELL DRIVING IT STARTED TO VIBRATE. AND HUM? COULD NOT DECLINE GOOD. COULD NOT CLEAN WIND SHIELD.IT VIBRATES WHEN STATIONARY.DIDN'T KNOW UNTIL I STARTED DRIVING IT. THOUGHT IT WAS BECAUSE CAR COLD? BAD OIL LEAK. AND TIRES NEED BALANCED THOUGHT THAT WAS IT BUT NO.WHAT CAN WE DO OUT $4,500. FOR A CAR THAT'S NOT EXCELLENT IT SAYS ON CAR FAX.THIS HAPPENS ON STREET AND EXPRESS. HELP NOT A SAFE CAR.

NHTSA ID
11400402
Incident
Mar 10, 2021
Mileage
40 mi
AirbagsBrakesElectrical
Filed Dec 4, 2020
Fire reported

THE GROUND WIRE ON MY BREAK LIGHT HAS BURNED THROUGH THE 8 PIN CONNECTOR NOT ONLY IS THIS LIMITING MY ABILITY TO WARN OTHER DRIVERS IT IS A MAJOR FIRE HAZARD THIS WAS DISCOVERED DURING A RECALL SERVICE AT THE LOCAL DEALERSHIP I DO NOT BELIEVE. THE PROPER STEPS HAVE BEEN TAKEN TO REMEDY THIS PROBLEM AND IF THIS CAN NOT BE RESOLVED INFORMALLY I WOULD LIKE TO PURSUE FORMAL LITIGATION AGAINST ALL PARTIES INVOLVED AND FOR DISCOVERY PURPOSE ALL RELATED CORRESPONDENCE, VIDEO, AND RECORDED EVIDENCE SHOULD BE PRESERVED. CURRENTLY THE BREAK LIGHT IS NOT WORKING AND THERE ARE DEFECTIVE AND HAZARDOUS AIRBAGS.

NHTSA ID
11377873
Incident
Nov 28, 2020
Mileage
213,000 mi
Airbags
Filed Aug 26, 2020

I WAS DRIVING BY MYSELF ON THE FREEWAY AND A RUBBLE THE SIZE OF A BASKETBALL WAS ROLLING TOWARDS MY PATH. I DO NOT KNOW IF IT FELL FROM A CONSTRUCTION VEHICLE OR IT ALREADY HIT ANOTHER CAR AND THAT THE RUBBLE JUST RICOCHET TOWARDS ME. ANYWAY I WAS GOING 65 MILES PER HOUR AND WAS IN THE MIDDLE LANE AND THERE WERE CARS ON BOTH SIDES AND A CAR NOT TOO FAR OFF BEHIND. I NEVER HAD THE CHANCE TO AVOID THE RUBBLE SO I JUST BRACED MYSELF AND HOPE THAT THE RUBBLE WOULD GET PAST ME. UNFORTUNATELY, IT HIT MY LEFT SIDE AND ELEVATED MY CAR AROUND 2 TO 3 FEET FROM THE GROUND AND FLATTENED MY TWO LEFT TIRES. THE AIRBAG ON THE FRONT PASSENGER SIDE DEPLOYED, THE ONE ON THE DOOR AND THE ONE ON THE UPPER ROOF PANEL. NONE OF THE DRIVER SIDE AIRBAGS DEPLOYED. I JUST HAD A LITTLE WHIPLASH FROM THE IMPACT BUT I WAS FINE. I CONTACTED MY INSURANCE AND UPON INSPECTION THEY CONSIDERED MY VEHICLE A TOTAL LOSS DUE TO THE DAMAGES. I ALSO CONTACTED BMW AND HAVE YET TO NOTIFY ME OF WHY THE DRIVER SIDE AIRBAG DID NOT DEPLOY ON WHERE THE IMPACT OCCURRED. THEY DID A RECALL SERVICE ON MY VEHICLE AROUND MARCH 2020 FOR THE AIRBAG. AFTER THE SERVICE THERE WERE NO AIRBAG LIGHTS OR ANY WARNINGS ON THE DASHBOARD. IN THE EVENT OF THE ACCIDENT, MY VEHICLE WENT TO AN SOS MODE WHICH SLOWED DOWN THE VEHICLE AND AUTOMATICALLY TURNED ON THE HAZARD LIGHTS. I WAS ABLE TO PULL TO THE RIGHT SHOULDER OF THE FREEWAY AND HAD IT TOWED. HOPEFULLY THE CAR MANUFACTURER COULD SEND NOTICE TO OWNERS OF THIS CAR MODEL THAT COULD HAVE THE SAME ISSUE WITH AIRBAGS ON THE SIDE OF IMPACT NOT DEPLOYING.

NHTSA ID
11351363
Incident
Aug 14, 2020
Mileage
114,000 mi
Airbags
Filed Mar 10, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V018000 (AIR BAGS). THE CONTACT CALLED TWO BMW DEALERS, INCLUDING THE BMW OF MONTEREY DEALER, LOCATED AT (1 GEARY PLZ, SEASIDE, CA 93955) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11317318
Incident
Jan 15, 2020
Filed Feb 19, 2020

WHEN TRAVELING AT 60 MPH ON A RESTRICTED HIGHWAY OUR SUNROOF EXPLODED. THERE WERE NO SURROUNDING VEHICLES OR ANY EVIDENCE OF PROJECTILES THAT WOULD HAVE EXPLAINED THE EXPLOSION. WEATHER CONDITIONS WERE CLEAR, DRY, AND ABOVE FREEZING.

NHTSA ID
11310208
Incident
Jan 3, 2020
Mileage
112,800 mi
Electrical
Filed Feb 7, 2020
Fire reported

TL* THE CONTACT OWNED A 2004 BMW 325I. THE CONTACT STATED THAT WHILE PARKED AT A FUELING STATION AND WHEN EXITING THE STORE NOTICED SMOKE EXITING THE TRUNK OF THE VEHICLE. THE CONTACT USED THE KEY FOB TO OPEN THE TRUNK OF THE VEHICLE AND SAW THAT TRUNK WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT AND POLICE DEPARTMENT WERE CALLED FOR ASSISTANCE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE AND POLICE REPORT WERE FILED. THE FIRE DEPARTMENT STATED THAT THE FIRE WAS NOT DUE TO OPERATOR INVOLVEMENT AND WAS CAUSED BY AN ELECTRICAL FAILURE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER WHICH STATED THAT THE FAILURE WAS POSSIBLY DUE TO RODENT INTRUSION IN THE VEHICLE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *LN *DL

NHTSA ID
11307664
Incident
Nov 26, 2019
Mileage
130,000 mi
Exterior lighting
Filed Dec 2, 2019

TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE HEADLIGHT HOUSING MATERIAL WAS DETERIORATED AND PREVENTED THE HEADLIGHTS FROM PROVIDING ADEQUATE ILLUMINATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID
11286471
Incident
Apr 1, 2019
Mileage
140,000 mi
Filed Oct 6, 2019
Fire reported

CAR CAUGHT FIRE WITHIN 5 MINUTES OF DRIVING IT. MY FRONT END WAS SERVERLY DAMAGED IN THE FIRE. IT WAS TOTALED.

NHTSA ID
11266642
Incident
Aug 11, 2019
Mileage
180,000 mi
ElectricalExterior lighting
Filed Mar 30, 2019

MY LEFT REVERSE/TAIL LIGHT DOES NOT WORK. I HAVE REPLACED THE BULB AND ASSEMBLY AND ALSO HAVE FOUND ONLINE THAT THERE WERE RECALLS FOR THIS SPECIFIC ISSUE.

NHTSA ID
11192596
Incident
Mar 29, 2019
ElectricalExterior lighting
Filed Nov 16, 2018
Fire reported

CAR SITTING IN DRIVEWAY OF PRIMARY RESIDENCE FOR SEVERAL DAYS AFTER REPEATED HEAVY RAINS AND HURRICANES AND SPONTANEOUSLY CAUGHT FIRE. FIRE WAS SELF EXTINGUISHED BUT STARTED IN DASH ON LEFT SIDE OF STEERING WHEEL CENTERED ON THE HEAD-LIGHT CONTROL MODULE.

NHTSA ID
11152077
Incident
Nov 9, 2018
Mileage
137,000 mi
Airbags
Filed Aug 28, 2018

TL* THE CONTACT OWNS A 2004 BMW 325I. WHILE DRIVING 15 MPH, THE PASSENGER DOOR SIDE CURTAIN AIR BAG DEPLOYED INDEPENDENTLY AND WITHOUT AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BMW OF SOUTH ATLANTA (4171 JONESBORO RD, UNION CITY, GA 30291, (678) 228-8373) TO BE REPAIRED. THE DEALER STATED THAT THE AIR BAG UNDERNEATH THE DASHBOARD WAS REPLACED; HOWEVER, THE SIDE CURTAIN AIR BAGS WERE NOT REPLACED. THE CONTACT STATED THAT THE SIDE CURTAIN AIR BAG WAS STILL HANGING OUT FROM THE SIDE CURTAIN AIR BAG HOUSING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,700.

NHTSA ID
11122900
Incident
Aug 14, 2018
Mileage
194,700 mi
ElectricalInterior & seats
Filed Feb 22, 2018

THE CAR SEAT WARMER BURNED THROUGH LEATHER AND BURNED THROUGH MY COAT. I MADE COMPLIANT TO BMW AND SPOKE TO MICHAEL PIGONCELLI. BMW REFUSED TO REPAIR THE DEFECT OR TO COMPENSATE ME FOR MY COAT. THE CAR HAS BEEN MAINTAINED. THE SEAT WARMER WILL SEVERELY INJURE ANYONE WHO USES IT IF A HEAVY COAT IS NOT WORN. I WAS TOLD BY THE BMW DEALERSHIP THAT THE SEAT WARMER BURNING THROUGH THE LEATHER AND PEOPLES SKIN/COAT IS COMMON. BMW (NEWMARKET, ONTARIO) TOOK PICTURES OF THE DAMAGE TO THE SEAT AND MY COAT.

NHTSA ID
11074338
Incident
Jan 25, 2018
Mileage
40 mi
Exterior lighting
Filed Dec 31, 2017

HEADLIGHTS HAVE LOST BRIGHTNESS AND COVERAGE AND DO NOT ILLIUMINATE THE ROAD PROPERLY. VEHICLE IS EQUIPPED WITH HID XENON LIGHTS PACKAGE AND WHEN NEW WERE EXTREMELY BRIGHT BUT NOW ARE VERY DIM. ORIGINAL EQUIPMENT WITH NO MODIFICATIONS OR ACCIDENTS.

NHTSA ID
11057782
Incident
Oct 5, 2017
Mileage
110,000 mi
AirbagsEngineInterior & seats
Filed Nov 10, 2017

TAKATA RECALL I HAVE REQUESTED SINCE MAY 2015-NOVEMEBR 2017 A REPAIR TO THIS RECALL. MY CAR WAS ON A MOUNTAIN GOING UPHILL AND IT STALLED OUT AND MADE FLICKERING. IT WAS TOWED TO BMW SEALERSHIP WHO KEPT THE CAR FOR ALMOST THREE MONTHS AND COULD NOT FIX. I CALLED BMW TO NO RESOLUTION. THE CAR WAS IN MOTION GOING UP A HILL.

NHTSA ID
11045269
Incident
Nov 17, 2016
Mileage
160,000 mi
Airbags
Filed Oct 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 AND 15V31800 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER, BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11035226
Incident
Sep 9, 2014
Airbags
Filed Sep 3, 2017

TAKATA RECALL

NHTSA ID
11021284
Incident
Aug 21, 2017
Airbags
Filed Aug 23, 2017

TAKATA RECALL. RECALL 15V-318 AND 14V-428 ARE RECALLS THAT I CANNOT GET REPAIRED. I HAVE CALLED CUSTOMER RELATIONS TWICE WITHOUT A RESPONSE. I HAVE CALLED WICHITA LUXURY COLLECTIONS 1-316-719-8300 SINCE MAY 2015 AND JULY 2015 AND THEY STILL DO NOT HAVE PARTS. I EXPECT BETTER SERVICE.IF THEY TAKE THIS RECALL SERIOUSLY.

NHTSA ID
11019054
Incident
Jul 11, 2017
Engine
Filed Jun 27, 2017
Fire reported

THUR MAY 11, 2017 LOWER ENGINE CAUGHT FIRE WHILE DRIVING ON SUNRISE HIGHWAY NEAR EXIT 49. VEHICLE BEGAN TO SHUT DOWN AND GOT TO THE SHOULDER AND GOT OUT AND SAW THE SMOKE COMING OUT OF THE ENGINE. THE FIRE FLAMES WERE IN THE ENGINE AT BOTTOM OF CAR. A DRIVER BEHIND SAW THE FIRE BENEATH CAR AND WAS TRYING TO CATCH UP WITH ME TO INFORM THAT FLAMES AT BOTTOM OF CAR . FIRE WAS PUT OUT BY THE HIGHWAY SAFETY UNIT.

NHTSA ID
11001593
Incident
May 11, 2017
Mileage
48,831 mi
Fuel system
Filed Jun 21, 2017

TL* THE CONTACT OWNS A 2004 BMW 325I. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO STERLING BMW (3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED, BUT WAS CONTACTED REGARDING RECALL INQUIRIES. THE APPROXIMATE FAILURE MILEAGE WAS 200,020.

NHTSA ID
11000432
Incident
Jun 16, 2017
Mileage
200,020 mi
AirbagsExterior lighting
Filed May 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V438000 (EXTERIOR LIGHTING), 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10986054
Incident
Aug 25, 2011
Airbags
Filed Apr 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT DUE TO THE FACT THERE HAD BEEN NO INCIDENT REPORTS REGARDING THE DRIVER SIDE AIR BAG, THEY WERE NOT PLACING THE SAME RUSH ON THE REPAIR AS THE PASSENGER SIDE AIR BAG. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10980858
Incident
Apr 26, 2017
Mileage
110,000 mi

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