Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2004 BMW 325I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 44 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 44, in the owner's own words
I cannot use put my windows up/down, cannot open the trunk, cannot use interior lights, cannot unlock my gas lid. Due to a broke. Electronic part called the GM5
THE REFLECTOR BOWL ON THE HEADLIGHTS BURNS, CREATING A SEVERELY DECREASED OUTPUT. THIS IS AN ISSUE KNOWN BY MANY PEOPLE IN THE BMW COMMUNITY. HTTPS://WWW.BIMMERFEST.COM/THREADS/E46-ZKW-REFLECTOR-RECALL-OPEN-NHTSA-INVESTIGATION.552978/
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE HEADLIGHT HOUSING MATERIAL WAS DETERIORATED AND PREVENTED THE HEADLIGHTS FROM PROVIDING ADEQUATE ILLUMINATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
MY LEFT REVERSE/TAIL LIGHT DOES NOT WORK. I HAVE REPLACED THE BULB AND ASSEMBLY AND ALSO HAVE FOUND ONLINE THAT THERE WERE RECALLS FOR THIS SPECIFIC ISSUE.
CAR SITTING IN DRIVEWAY OF PRIMARY RESIDENCE FOR SEVERAL DAYS AFTER REPEATED HEAVY RAINS AND HURRICANES AND SPONTANEOUSLY CAUGHT FIRE. FIRE WAS SELF EXTINGUISHED BUT STARTED IN DASH ON LEFT SIDE OF STEERING WHEEL CENTERED ON THE HEAD-LIGHT CONTROL MODULE.
HEADLIGHTS HAVE LOST BRIGHTNESS AND COVERAGE AND DO NOT ILLIUMINATE THE ROAD PROPERLY. VEHICLE IS EQUIPPED WITH HID XENON LIGHTS PACKAGE AND WHEN NEW WERE EXTREMELY BRIGHT BUT NOW ARE VERY DIM. ORIGINAL EQUIPMENT WITH NO MODIFICATIONS OR ACCIDENTS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V438000 (EXTERIOR LIGHTING), 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 BMW 325I. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS BECAME DIM AND IT WAS DIFFICULT TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ZEON PROJECTOR IN THE HEADLIGHT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
HID (XENON) HEADLIGHTS VERY DIM. CAN BARELY TELL THEY ARE ON WHEN DRIVING AT NIGHT. (THE FOG LIGHTS ARE MUCH BRIGHTER THAN THE HEADLIGHTS). CREATES A DANGEROUS SITUATION WHEN DRIVING AT NIGHT. HEADLIGHT ASSEMBLIES MANUFACTURED BY ZKW. THE REFLECTIVE MATERIAL DETERIORATES INSIDE THE HEADLIGHT ASSEMBLY LEADING TO VERY POOR LIGHT OUTPUT. ISSUE HAS BEEN REPORTED OVER AND OVER. I GUESS IT'S NOT IMPORTANT ENOUGH UNTIL SOMEBODY DIES BECAUSE OF THE ISSUE, THAT IS IF THAT HASN'T ALREADY HAPPENED....THE RIDICULOUS COST OF FIXING THE ISSUE COMPOUNDS THE PROBLEM. SORRY I DON'T HAVE AN EXTRA $2,000.00 LAYING AROUND TO REPLACE MY DEFECTIVE HEADLIGHTS. COME ON BMW STEP UP TO THE PLATE AND FIX THE PROBLEM YOU'RE VERY WELL AWARE OF, PLEASE.
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE REAR EXTERIOR LIGHTS BECAME INOPERABLE AS THE REAR TAILLIGHT WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON INSPECTION AROUND THE CONNECTOR AND THE PANEL, THERE WERE SCORCH MARKS AND THE CONNECTORS COATING WAS COMPLETELY MELTED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
TAKATA RECALL: TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS). THE DEALER WAS UNABLE TO INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIRS FOR SEVERAL MONTHS. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE RECALL REPAIRS WOULD BE SCHEDULED BY THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE TURN SIGNALS AND THE HEADLIGHTS FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 202,000. UPDATED 4/7/15*CN
THIS CAR SUFFERS FROM THE KNOWN BURNT XENON LOW BEAM BOWLS, ITS IMPOSSIBLE TO SEE ANYTHING AT NIGHT AND IS NOT SAFE. THIS NEEDS TO BE RECALLED BY BMW IMMEDIATELY, HEADLIGHTS HAVE BEEN ADJUSTED PROPERLY AND NEW BULBS WERE PUT IN AND DOES NOT CURE THE PROBLEM. ITS VERY COMMON FOR THESE XENON HEADLIGHTS TO HAVE THIS PROBLEM IN ALOT OF 2003+ BMW 3 SERIES. *TR
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT NIGHT WITH THE HEADLIGHTS TURNED ON, THE HEADLIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH TO SEE PAST THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING ODOR WHILE IT WAS PARKED. WHILE INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE FRONT DRIVER'S HEADLIGHT CABLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED BUT A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE PASSENGER AND DRIVER'S SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE CONTACT STATED THE MECHANIC INFORMED HER OF A RECALL UNDER NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING) BUT THE DEALER INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE BRAKES LIGHTS FAILED. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER:11V438000(EXTERIOR LIGHTING), BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE GROUND WIRES WERE OVERHEATING, MELTING THE PLUG AND CAUSING THE TAIL LIGHTS TO MALFUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 120,000. *TR
THE HOUSING FOR THE XENON LIGHT BULBS ARE DEFECTIVE AND THE LIGHTING OUTPUT IS VERY BAD. THE XENON BULB ITSELF IS FINE BUT THE HOUSING IS BURNT AND IT IS GETTING WORSE. *TR
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE HEADLIGHTS BECAME ABNORMALLY DIM, MAKING IT VERY DIFFICULT FOR THE CONTACT TO SEE THE ROAD AND OTHER VEHICLES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE HEADLIGHT REFLECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
THE VEHICLE CAME EQUIPPED FROM THE FACTORY WITH BI-XENON AUTO LEVELING HEADLIGHTS MANUFACTURED BY ZKW. THE LIGHT OUTPUT OF THE HEADLIGHTS IS BELOW ANY VEHICLE THAT I HAVE ENCOUNTERED ON THE ROAD. CARS THAT ARE OVER 20 YEARS OLD HAVE BRIGHTER HEADLIGHTS. I HAVE REPLACED THE BULBS AND IT HASN'T HELPED. LOOKING AT IT FURTHER, BROWN SCORCH MARKS ARE VISIBLE IN THE PROJECTOR WHEN THE HEADLIGHT IS ON. THE REAR OF THE PROJECTOR IS COMPLETELY BROWN AND BURNT. AT NIGHT, IT IS BECOMING VERY DIFFICULT TO SEE. AT THIS POINT I DON'T FEEL SAFE DRIVING THE VEHICLE. THIS PROBLEM IS GETTING PROGRESSIVELY WORSE. *TR
MY CAR IS SUBJECT TO RECALL CAMPAIGN NO. 11V-438: LAMPS IN REAR QUARTER PANEL. I HAD THIS REPAIRED ON 10/28/11 AT MURRAY MOTORS IN GLENDALE COLORADO. THE INVOICE # IS[XXX] AND THE SERVICE ADVISOR IS [XXX] (303-759-4646). I CAN PROVIDE A COPY OF THE DOCUMENTATION. I HAD THIS REPAIR DONE AT AN AUTHORIZED BMW CENTER, SUBMITTED THE INVOICE DETAILING THE COST AND NATURE OF THE REPAIR TO BMW CUSTOMER RELATIONS IN WESTWOOD, NJ VIA US MAIL, AND THEY REFUSE TO PAY IT. I RECEIVED ONLY A PHONE CALL FROM "[XXX]" AT BMW CUSTOMER RELATIONS SAYING THAT THEY WON'T PAY IT. IT IS DISAPPOINTING THAT BMW REFUSES TO ABIDE BY THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. I WOULD APPRECIATE ANY HELP THAT YOU CAN PROVIDE IN GETTING BMW TO ABIDE BY FEDERAL LAW. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY BMW 325I XENON HEADLIGHT BOWLS HAD MELTED AND DIMMED TOA DANGEROUS POINT, THEY ARE ALL ORIGINAL AND UNALTERED. *TR
BOUGHT MY BMW BRAND NEW FROM THE DEALERSHIP AND AFTER ABOUT 5 YEARS OF HAVING MY CAR, I NOTICED THAT MY XENON HEADLIGHTS WERE NOT SHINING AS BRIGHT AS THEY USUALLY DID. HAD TO USE THE HIGH BEAMS AT NIGHT IN ORDER TO SEE WHILE DRIVING. AFTER HAVING ONLY ONE HEADLIGHT REPLACED DUE TO COST. HAVE ALWAYS GOTTEN A DASH WARNING LIGHT THAT INDICATES NO HIGH BEAMS. HAD LIGHTS CHECKED OUT AND WAS TOLD THAT THE HIGH BEAM WAS NOT GETTING POWER IN THE LIGHT THAT WAS REPLACED DESPITE THE FACT THAT THIS WAS A BRAND NEW HEADLIGHT WITH WIRING HARNESS. AFTER HAVING OTHER LIGHT CHECKED, IT WAS FOUND THAT ALL THE WIRES IN THE LIGHT HAD DRY ROTTED AND ALL THE PROTECTIVE COVERING HAD JUST ABOUT COME OFF THE WIRES OBVIOUSLY DUE TO THE HEAT THAT IS GENERATED BY THE XENON LIGHT. CONTACTED BMW NORTH AMERICA REGARDING THE MATTER AND GOT NO RESOLUTION DESPITE THE FACT THAT THERE IS CLEARING A DEFEAT IN THE HEADLIGHTS AND IT'S WIRING. HAVE HAD THE IGNITER, BALLAST AND CONTROL BOX CHECKED BY SWITCHING IT OUT WITH THE NEW HEADLIGHT PARTS AND THE UNREPLACED HEADLIGHT STILL ILLUMINATED DIM AS IT DID BEFORE SWITCHING OUT THE PART. *TR
THE VEHICLE CAME EQUIPPED FROM THE FACTORY WITH BI-XENON AUTO LEVELING HEADLIGHTS MANUFACTURED BY ZKW. THE PAST COUPLE MONTHS, THE LIGHT OUTPUT HAS STEADILY DECREASED. LOOKING AT IT FURTHER, BROWN SCORCH MARKS ARE VISIBLE IN THE PROJECTOR WHEN THE HEADLIGHT IS ON. ON THE DRIVER'S SIDE, THERE IS ALSO DISTORTION IN THE UPPER HALF OF THE PROJECTOR WHICH LOOKS ALMOST AS IF THE TOP HALF OF THE PROJECTOR HAS MELTED AND DISTORTED. THE LIGHT OUTPUT FROM THE PROJECTORS HAS BEEN REDUCED TO A THIN BEAM OF LIGHT RIGHT BELOW THE CUTOFF, WITH THE DRIVER'S SIDE BEING WORSE THAN THE PASSENGER. PARKED 6 FEET AWAY FROM A WALL, THIS STRIP OF LIGHT EXTENDS ONLY ABOUT 8-12" BELOW THE CUTOFF, PUTTING OUT VIRTUALLY NO LIGHT BELOW THAT. AT NIGHT, IT IS BECOMING VERY DIFFICULT TO SEE WITH NO LIGHT IN THE FOREGROUND; THIS PROBLEM IS GETTING PROGRESSIVELY WORSE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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